Plantronics Voyager PRO ® EN User Guide i
Welcome Getting Assistance Thank you for purchasing the Plantronics Voyager PRO headset. This guide contains instructions for setting up and using your new headset. The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with a representative. Visit www.plantronics.com/support or call 1-866-363-BLUE (2583).
Package Contents and Accessories Package Contents and Accessories Volume Up (+) and Down (-) Buttons Mute (press +/- buttons simultaneously) Eartip Call Control Button Micro USB Charging Jack Soft Gel Eartips (S, M, L) and Foam Eartip Covers Status Indicator LED Power On/Off Check Battery Button Dual Microphones with Wind Screens EN AC Charger (100-240v) For a complete list of accessories available for purchase, go to www.plantronics.com.
Charging Your Headset Charging Your Headset Using the AC Charger Checking the Battery Status Automatic Battery Status Alerts Your new headset performs best when fully charged. Do not use your headset while it is connected to the charger. While your headset is charging, the indicator light glows red. To check the status, the headset must be powered on. Tap the power button. The indicator light flashes red to show the battery charge level.
Pairing Your Headset Before using your headset for the first time, you must pair it with your Bluetooth® enabled phone. Your new headset includes Plantronics QuickPair™ Technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes. Once paired successfully, your headset stays on for instant use. If not successfully paired after 10 minutes, your headset automatically powers off.
Adjusting the Fit Adjusting the Fit Ensure a proper fit for optimal sound clarity and comfort. 1 Guide the earloop behind your ear and place the headset so that the speaker and eartip rest comfortably in your ear. 1 2 For optimal voice clarity, pivot the boom 2 up or down to point the microphones toward the corner of your mouth. 1 1 Pivot the boom into an upright position. 1 To remove the eartip, grip the eartip with your thumb and forefinger.
Headset Controls and Indicators Action Indicator LED Tone Press power on/off button 2 seconds. On: blue glow for 2 seconds On: ascending tones Off: red glow for 2 seconds Off: descending tones Check if headset is powered on Tap call control button or volume + or - button. Short blue flash None Call answer/end Tap call control button.
Headset Controls and Indicators Using More Than One Bluetooth Phone Action Indicator LED Tone Redial Double-tap call control button. None Double low tone Voice-activated redial (if supported by phone) Press call control button for 1 second. None Single low tone (phone may then prompt you to say a command) Call indicator LED (enable/disable) With headset powered on, press power, volume + and - buttons simultaneously for 1 second. Turn indicator on: blue glow increases for 2 seconds.
Troubleshooting My phone did not locate the headset. Turn both your phone and headset off and on, and then repeat the pairing process on page 4. I could not enter my Passkey/PIN code. Turn both your phone and headset off and on, and then repeat the pairing process on page 4. Your Passkey (PIN code) is 0000. I cannot hear caller/dial tone. The headset may not be turned on. Tap any button. If a blue light flashes then the headset is on.
Limited Warranty This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada. The warranty lasts for one year from the date of purchase of the products. This warranty extends to you only if you are the end user with the original purchase receipt. We will, at our option, repair or replace the products that do not conform to the warranty.