USER GUIDE_ SupraPlus® Wireless ......................................................................................
TABLE OF CONTENTS PACKAGE CONTENTS Package Contents 3 Features 4 Setup 6 Setup – Handset Lifter (Optional) 8 Charging 9 Positioning 9 Adjusting Fit 10 Multi-shift Pairing 10 Making/Answering/Ending Calls 11 Checking Compatibility 13 Volume 14 Headset Controls 16 Base Indicator Lights 17 Troubleshooting 18 Subscription 20 System Reset 20 Voice Tube Replacement 20 Battery Replacement 21 Additional Parts (if required) 22 Regulatory Notices 23 Register Your Product Onli
FEATURES FEATURES Base - Bottom View Base - Bottom View Base - Top View Base - Top View Telephone Handset Telephone Handset Jack Jack Front: Front: Indicator Lights Indicator Lights Talking (Green) Talking (Green) Power (Red) Power (Red) Charging (Amber) Charging (Amber) Handset Lifter Jack Handset Lifter Jack AC AC Charging Jack Charging Jack Telephone Cord Jack Telephone Cord Jack Speaking Volume Speaking Volume Major Adjust Major Adjust Charging Cradle Charging Cradle Headset Headset Telephone Tele
SETUP 1 Unplug the handset cord from phone. SETUP 2 Plug the telephone cord that is connected to the SupraPlus base into the handset jack on the phone. Base - Bottom View 4A 3A ! 9v CAUTION: Your phone may have two similar jacks. Put the cord only in the jack from which the handset came. 3 4 D C Plug the handset cord into the handset jack in the base. Push in until it clicks. A B Plug the AC charger into the base’s AC charging jack. Push in firmly.
SETUP—HANDSET LIFTER (Optional) 1 CHARGING 2 1. Slide headset into charging cradle; the earpiece with the microphone goes into the cradle. 2. Gently press down on the headset to ensure that headset is in correct position. Amber charge indicator light on base will flash while charging and will change to solid amber when fully charged. 1 2 • 20 minutes = minimum chargeto continue setup • 3 hours = full charge 1. Plug handset lifter power cord into handset lifter jack on base. Push firmly into base. 2.
ADJUSTING FIT MAKING/ANSWERING/ENDING CALLS Without Handset lifter 1 2 1 NOTE: Depending on preference, you can replace the pre-installed leatherette ear cushions with the alternative foam cushions included. 2 1. Adjust headband to fit. 2. Rotate voice tube or noise-canceling microphone until it is pointed towards your chin. MULTI-SHIFT PAIRING To make a call: 1. Take your handset off-hook. Dial tone should sound through handset (if not, check compatibility—see page 13). 2 1 Enable 2.
MAKING/ANSWERING/ENDING CALLS With Handset Lifter (Optional) With Handset Lifter (Optional) CHECKING COMPATIBILITY NOTE: The compatibility setting of “1” is set at the factory to work with most phones. However, if you do not hear a dial tone, if either you or the recipient is having trouble hearing, or if you experience buzzing/hissing, please follow the directions below. 2 3 4 1 1 1 1. Press the call control button on headset to activate handset lifter and lift handset from phone.
LISTENING VOLUME SPEAKING VOLUME NOTE: Be sure to set your telephone’s volume at the mid range before adjusting the SupraPlus™ Wireless volume. Minor Adjust Push on the “+” and “–” buttons to adjust listening volume in minor incremental adjustments. Major Adjust Use listening volume major adjust control on the back of the base for large incremental adjustments.
HEADSET CONTROLS BASE INDICATOR LIGHTS Indicator Lights Talking/Muted (Green) Power (Red) Charging (Amber) Base Features Tone Press + to increase Ascending/descending tones or – to decrease Mute Short key press 3 mid tones = Mute 3 low tones = Unmute NOTE: Tones repeat every 30 seconds when muted.
TROUBLESHOOTING Problem Problem Solution Solution in I plugged everything • Check AC charger is connected the base unit. in that• the I plugged everything Check that the jack AC charger jack istoconnected to the base unit. but the lights • Check that• the AC charger a workingto a working butwon’t the lights won’t Check that the is ACsecurely chargerconnected is securelytoconnected come on. come on. wall outlet. wall outlet. • Check that• the AC charger modelissupplied by supplied Plantronics.
SUBSCRIPTION BATTERY REPLACEMENT The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed. To do so, please follow the instructions on page 10 for Multi-Shift Pairing. SYSTEM RESET To recover from some fault conditions (refer to the Troubleshooting Section), you may need to perform a system reset. To perform the system reset, follow this procedure: 1 1 3 4 1.
Stabilizers Extender Arm ADDITIONAL PARTS (If required) Stabilizers 2 1 2 2 Extender Arm 1 Stabilizers 2 2 1 2 Use extender arm when the handset lifter needs additional stability lifting and returning to cradle. 1. Slide extender arm onto lifter. Ringer Microphone 2. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone.
WARRANTY Limited Warranty • This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States. • This warranty lasts for one year from the date of purchase of the products. • This warranty extends to you only if you are the end user with the original purchase receipt. • We will, at our option, repair or replace the products that do not conform to the warranty.
