MDA200 ™ Audio Switcher User Guide
Contents Welcome 3 What’s in the Box 4 MDA200 Basics 5 Accessories 6 Connect Your Headset 7 Desk Phone: Connect and Call 8 Desk Phone (standard) 8 Desk Phone Plus HL10 lifter and Power Supply (sold separately) 10 Desk Phone Plus EHS Cable 12 Computer: Connect and Call 13 Connect Your Computer and Place a Call 13 MDA200 LED Indicators 14 Daily Use 15 Answer an Incoming Call 15 Place an Outgoing Call 15 Switch Calls 15 Troubleshooting 16 Desk Phone 16 Softphone 17 2
Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your MDA200 audio switcher. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
What’s in the Box Telephone Interface Cable MDA200 Audio Switcher 4
MDA200 Basics BACK FRONT/TOP 1 2 4 5 6 7 3 BOTTOM 1 Computer talk button 2 Desk phone talk button 3 USB headset/USB wireless adapter port (headset and adapter not included) 4 USB cable (connect to computer) 5 Handset lifter/EHS cable jack 6 Telephone interface cable jack 7 Power jack 8 Configuration slide switch 9 Listening volume dial 10 Speaking volume dial 9 8 10 4 5
Accessories 1 3 2 2 4 5 1 Electronic Hookswitch Cable Electronically and automatically takes your desk phone handset off hook. Enables remote call answer/end with your headset. 2 On Line Indicator (OLI) A light that flashes once a call is activated. It allows others to know when you are on a call. 3H L10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset. 4A C Power Supply Required when using the HL10 lifter.
Connect Your Headset 1 Connect your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA200 USB headset port.* NOTE Your headset will continue to function as if it were connected directly to the computer. *For a list of supported headsets and wireless USB headset adapters see plantronics.com/support.
Desk Phone: Connect and Call There are three setup options for connecting the MDA200 to your desk phone. Select one of the following and continue. • Desk phone (standard) • Desk phone + HL10™ lifter and power supply (sold separately) • Desk phone + EHS cable (sold separately) NOTE If you will be using Desk phone (standard) or Desk phone +HL10 lifter and power supply continue below.
Check Configuration and Make a Test Call 1 If your desk phone has a volume control set it to mid-range. 2 On the bottom of the switcher, ensure the configuration slide switch is set to “A”, the listening volume dial is set to 3 and the speaking volume dial is set to 2. 3 Remove the handset from desk phone cradle. 4 While wearing your headset, press the desk phone talk button on the MDA200. 5 If you do not hear a dial tone, adjust the configuration switch (A-G) until you do.
NOTE If you will be installing the HL10 lifter and power supply, continue below. If not continue with Computer: Connect and Call. Desk Phone Plus HL10 lifter and Power Supply (sold separately) 1 Plug one end of the power supply into the power jack on the back of the MDA200 and the other end into a working power outlet. USE 2 Firmly press the handset lifter power cord into the handset lifter jack.
8 Gently place the lifter on the desk phone in the pre-determined position. 9 Press firmly to adhere. If You Do Not Hear a Dial Tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 2 Repeat steps 3 through 6 above as necessary until you hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in steps 7 though 9.
Ringer Microphone Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove adhesive tape and attach. 3 1 2 For Nortel Phones Only Desk Phone Plus EHS Cable 1 Connect the end of the EHS cable to the MDA200 and the other end to the desk phone as described in the EHS Adapter Getting Started guide.
Computer: Connect and Call Connect Your Computer and Place a Call 1 Connect the USB cable from the MDA200 to the computer. The computer talk button LED will be solid green. 2 While wearing headset, dial test call from computer softphone. 3 End call by pressing the computer talk button on the MDA200. NOTE To use call control feature with a soft phone on the PC you will need to install Plantronics Control Panel Software. See plantronics.com/software.
MDA200 LED Indicators MDA200 LED Buttons LED LED State Indication Solid green Connected to PC audio (default condition) Flashing green Incoming PC call Flashing yellow Active PC audio on hold Flashing green Incoming desk phone call Solid green Desk phone audio connected Flashing yellow Active phone audio on hold Both icons flashing green for 2 seconds MDA200 is booting up – once complete both LEDs will be off if no headset is connected.
Daily Use Answer an Incoming Call The easiest way to answer an incoming call from the desk phone or computer is to press the flashing LED (desk phone or computer) talk button when you hear an incoming call. Alternatively, you can answer an incoming call by pressing the headset in-line control button if the headset is so equipped. NOTE Remote answer/end capability for the desk phone requires the use of an EHS cable or HL10 lifter. Visit plantronics.com/accessories for more information.
Troubleshooting Desk Phone I can’t hear a dial tone in the headset. Adjust the configuration switch on the switcher until a dial tone is heard. Fine tune the listening volume with the headset volume button. If the volume is still too low, adjust the listening volume dial on the switcher. Make sure the lifter is lifting the handset high enough to operate the hookswitch; set to a higher setting if necessary. If you are using a wireless headset, ensure your headset is subscribed to the USB adapter.
Softphone When I dial from my softphone application, nothing happens. Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel > Preferences > General – Launch Audio Devices Control Panel. Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit plantronics.com/ software.
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street South Point Building C Santa Cruz, CA 95060 Scorpius 140 United States 2132 LR Hoofddorp EEE Yönetmeliğine Uygundur Netherlands © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, MDA200, and HL10 are trademarks or registered trademarks of Plantronics, Inc.
