Plantronics Explorer® 380/390 Series User Guide
Welcome Congratulations on purchasing a Plantronics headset. This User Guide contains instructions for setting up and using your Plantronics Explorer® 380/390 series headset. Please refer to the separate Safety Instructions booklet for important product safety information prior to installation or use of the product. Getting Assistance The Plantronics Technical Assistance Center is ready to assist you.
Contents Welcome................................................................................................ii What is Bluetooth®? .............................................................................iv Package Contents, Features and Accessories ...................................... 1 Charging Your Headset ........................................................................ 2 How to Charge Your Headset Using the AC Charger . ................. 2 Pairing Your Headset .........................
What is Bluetooth®? Bluetooth wireless technology provides a way for devices to communicate with each other using short-range radio frequency instead of wires. Any two Bluetooth devices can communicate as long as they both have Bluetooth turned on, they are within range and they have been paired — a quick “handshake” process that connects the two devices. Bluetooth range is up to 33 feet (10 meters).
Package Contents and Features Headset Front Earloop Call control button (on/off) Indicator light Volume control Headset Back Microphone Speaker/eartip AC Charger 100 – 240V Charging jack Plantronics Explorer® 380/390 Series Accessories* Vehicle Charging Adapter #76777-01 USB Headset Charger #76016-01 Vehicle Power Charger #78583-01 USB Lanyard #74948-01 * May not be available for all models. To order, please contact your Plantronics supplier or go to www.plantronics.
Charging Your Headset 1 Charging time 2 hours .................... Full charge 2 20 minutes . ............. Minimum charge before first use How to Charge Your Headset Using the AC Charger Before using your headset for the first time, charge it for at least 20 minutes. A full charge takes approximately two hours. 1 2 Plug the AC charger into a power outlet. Connect the charger cable to the charging jack on the headset. While your headset is charging, the indicator glows red.
Pairing Your Headset Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth phone. Normally, you need to pair your headset with your phone only once. To see a demo of the pairing process, visit www.plantronics.com/ EasyToPair Plantronics QuickPair™ Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process.
Pairing Your Headset—First Time 1 SETTINGS Time and Date 2 Phone Settings Bluetooth Sound Settings Network Services 3 BLUETOOTH Discover/ Search 8BK;JEEJ> Security Reset Settings )nnFbWdjhed_Yi 4 PASSKEY 0000 How to Pair Your Phone With Your Headset for the First Time 1 Turn on the Bluetooth feature on your phone. For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone’s user guide for more information. 2 Turn the headset on.
Pairing Your Headset 2 1 3 BLUETOOTH Discover/ Search 8BK;JEEJ> )nnFbWdjhed_Yi 4 PASSKEY 0000 How to Pair Your Headset If it Has Been Previously Paired With Another Device 1 Turn the headset off. Press and hold the call control button until the indicator turns red and then turns off. 2 Turn the headset on. Press and hold the call control button until the indicator light continues to flash red and blue. The headset is now in pairing mode.
Adjusting the Fit 1 1 Right Left 2 2 1 To remove the earloop, gently pull up on earloop near the Plantronics name until you hear a snap. To replace, gently snap back onto post. 2 3 4 Position earloop as shown above. 5 Align the microphone with the corner of your mouth. Callers can hear you best when you point the microphone towards the corner of your mouth. Place the ear loop behind your ear. Rotate the headset so that the speaker/eartip rests comfortably in your ear.
Headset Controls Turn on the headset Press and hold the call control button until the indicator glows blue. You will hear ascending tones. Turn off the headset Press and hold the call control button until the indicator glows red. You will hear descending tones. When power is off, the indicator light stays off. Answer a call Tap the call control button. When you receive a call, your phone may ring before your headset rings.
Headset Controls Transfer a call from headset to phone While on a call, press and hold the call control button until you hear a single long low tone. Transfer a call from phone to headset While on a call, press and hold the call control button until you hear a single short low tone. Check battery charge While the headset is on (but not on a call), press and hold the call control and volume buttons.
Using More Than One Bluetooth Phone [Explorer 390 series only] Plantronics Explorer 390 supports multipoint technology, which allows you to use one headset with two different Bluetooth mobile phones. How to Enter Pairing Mode if Headset Was Paired Before While the headset is off, press and hold the call control button for 4 seconds. The indicator light will flash blue twice. You wlll hear a brief low tone. See steps 1, 3 and 4 of “Pairing Your Headset” on page 4 to pair your headset with your second phone.
Indicator Lights Headset Status Headset Indicator Light Powering on Steady blue, then intermittent flashes in standby mode. Powering off Red appears, then turns off. Standby Blue intermittent flashes. Charging battery Red solid light. Light indicator turns off when the battery is fully charged and the headset is off. Low battery Three red flashes. Pairing mode Blue/red alternating flashes while pairing, then blue when successfully paired. Missed call Three repeating purple flashes.
Hands-Free Features If your phone and your wireless service provider both support hands-free operation, you can use the following features: Redial the last number To activate last number redial, double tap the call control button. You will hear a double tone after each double tap. Using Voice Dialing With the headset on, press the call control button for 2 seconds to activate the voice dialing. NOTE To use voice-activated dialing, the voice-dialing feature must be enabled on your phone.
Troubleshooting My headset does not work with my phone. Headset was not in pairing mode when mobile phone menu selections were made. See page 5 “Pairing Your Headset.” Incorrect menu selections were made on your mobile phone. See page 5 “Pairing Your Headset.” I did not enter my PIN code/ passkey. Your phone may support Secure Simple Pairing and may not require you to enter a PIN code. Your phone did not locate the headset. Repeat the pairing process on page 5.
Product Specifications Talk Time* Up to 6 hours, depending on pairing devices Standby Time* Approximately 8 days or 192 hours Charge Time 2 hours Range Up to Bluetooth standard 33 feet (10 meters) Power Requirements 5V DC – 180 mA Battery Type Lithium ion polymer Storage/Usage Temperature 50F - 104F (10C - 40C) Version Bluetooth 2.1 EDR with Secure Simple Pairing Supports Bluetooth hands-free and headset profiles. * Battery enabled.
LIMITED WARRANTY This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States. The warranty lasts for one year from the date of purchase of the products. This warranty extends to you only if you are the end user with the original purchase receipt. We will at our option, repair or replace the products that do not conform to the warranty.
REGULATORY NOTICES EXPOSURE TO RF RADIATION The internal wireless radio operates within the guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. Independent studies have shown that the internal wireless radio is safe for use by consumers. Visit www.plantronics.com/healthandsafety for more information. NOTE: Modifications not expressly approved by Plantronics, Inc. could void the user’s authority to operate the equipment.
Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com © 2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. U.S.
Important Safety and Operational Information Please read the following safety and operational instructions before using your Bluetooth® headset and accessories. Please keep these instructions for your reference. Additional warnings may be present on the product, packaging, or in the user identifies and alerts the user to the presence of instructions. This symbol important safety warnings.
•Applying excessive pressure to the headset may injure the outer ear. Do not wear the headset while sleeping or in other situations where pressure may be exerted against the headset. •Do not disassemble or insert anything into the product or charger because this may cause damage to the internal components or cause injury to you.
may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.