Voyager 4210/4220 Office Wireless Headset System for Desk Phone DRAFT User Guide
Contents Overview 3 Headset overview 3 Base overview 4 Accessories 4 Hook up your system 5 Charge your headset 5 Pair to mobile device 6 Fit and charge 7 Wear on the right or left Charge 7 Load software 7 8 System basics 9 How to 9 Adjust volume 9 Headset basics 10 Power on/off 10 Adjust the volume 10 Answer or end a call 10 Mute 10 Play or pause audio 10 Track selection 10 Fast forward/rewind 10 Voice assistant 10 Troubleshooting Support 11 12 2
Overview Headset overview Siri Google Assistant™ 1x Amazon Alexa* 1x :02 2x 3x LEDs Mute/unmute Alexa Voice assistant (*requires app) Power Bluetooth® pairing Charge Volume Call Siri®, Google Assistant™ Default voice assistant: Siri®, Google Assistant™, Cortana Play/pause** Next track** Previous track** NOTE **Functionality varies by application. May not function with web-based apps.
Base overview 1 2 3 4 5 6 7 8 11 9 10 1 Desk phone button 2 Bluetooth LED 3 Charging LED 4 USB port 5 Power jack 6 Handset lifter jack 7 Telephone interface cable jack 8 Bluetooth pairing button 9 Desk phone listening volume 10 Desk phone speaking volume 11 Desk phone configuration switch Accessories 1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. Enables remote call control with your headset.
Hook up your system Using the diagram, connect your headset system. Charge your headset Charge your headset for a minimum of 20 minutes by placing it in the base. The cradle LED flashes blue when charging.
Pair to mobile device 1 To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear "pairing" and the headset LEDs flash red and blue. 2 Select “PLT V4210 Series / PLT V4220 Series.” If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
Fit and charge Wear on the right or left Charge To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. IMPORTANT For true stereo sound, wear the boom on your right side. It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is complete.
Load software Plantronics Hub for Windows/Mac is an invaluable headset tool. 1 2 Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Using Plantronics Hub, manage your headset settings.
System basics How to 1 Make a call Tap the Audio button on the base. 2 Manually remove the handset if you don't have an HL10 lifter or EHS cable. You should hear a dial tone. TIP If you do not hear a dial tone, turn over the base and adjust the switch (A--G). “A” works for the majority of desk phones. 3 Dial from your desk phone. End/take a call To answer or end a call, tap the Audio button Adjust volume on the base or tap the headset call button.
Headset basics Siri Google Assistant™ 1x Amazon Alexa* Power on/off Adjust the volume Answer or end a call Mute Play or pause audio Slide the switch 1x :02 2x 3x to power on or off. Tap the Volume up (+) or down (–) button. Tap the Call button. While on an active call, tap the red Mute button. Tap the Call button. Track selection Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track. NOTE Functionality varies by application.
Troubleshooting No dial tone in headset? • Ensure your headset is charged and paired to the base. • Adjust the configuration switch on the bottom of your base until you hear a dial tone. • Fine tune the headset listening volume. Is headset sound distorted? • Ensure your headset mic is pointed toward the corner of your mouth. • Fine tune the headset listening volume. Need to pair your headset again? • Your headset comes pre-paired to the base.
Support NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2019 Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. xx-06 (05.
