Voyager® PRO UC Wireless headset system WG200/B User Guide
Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager PRO UC WG200/B (BUA-200 USB adapter + WH200/B (Voyager® PRO) headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Contents 1 Package contents and features.................................... 4 1.1 USB adapter............................................................. 4 1.2 Headset.................................................................... 4 2 Set-up.......................................................................... 6 2.1 Connecting USB adapter to PC............................... 6 2.2 Charging headset..................................................... 6 2.3 Fitting headset........................
1 Package contents and features 1.1 Voyager PRO UC USB adapter and charger USB adapter CD includes: • PerSono® Suite Software • Complete User Guide USB charging cable AC charger 1.
Voyager PRO UC USB adapter features Pairing button Indicator light Voyager PRO UC WH200/B headset features Volume up (+) and down (-) buttons (also control mute) Status indicator light Ear tip Power on/off Check battery button Call control button Micro USB charging jack Plantronics Voyager PRO UC User Guide Dual microphones with wind screens 5
2 Set-up 2.1 Connecting USB adapter to PC 1 Insert the USB adapter into the USB port on the PC. The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on. Note The USB charging cable can also be used to charge the headset. To successfully charge your headset with the USB cable, the PC must be on and in active state (not standby). The charging time will vary according to the number of other devices drawing power from the PC’s USB port(s). 2.
Changing ear tips The headset comes with the medium ear tip installed. You can replace it with the optional small or large ear tip provided. 1 To remove the ear tip, grip the ear tip with your thumb and forefinger. Gently push it into the speaker housing and rotate it a quarter turn to the left. Gently lift the ear tip away from the headpiece. 1 2 To attach a new ear tip, align the tabs on the ear tip with the slots on the speaker housing.
3 Test call 3.1 Making a test call 1 Power the headset on by pressing the power on/off button for two seconds. The headset indicator light will remain solid blue for two seconds to confirm that the headset is powered on. Note The USB adapter indicator light will remain solid blue when the headset is powered on and paired to the headset. The indicator light will remain solid red when the headset is powered on but not paired to the headset.
4 System information Muting headset during a call Volume up (+) and down (-) buttons To mute a call, press and hold the volume + and - buttons simultaneously until you hear a status prompt. The sequence will start with low-high tones plus a voice prompt “Mute on” (in English). The low-high tones repeat after 15 minutes to advise mute is activated. The full sequence repeats every 30 minutes until mute is deactivated.
Checking battery status Pairing headset to USB adapter To check the battery status, the headset must be powered on. Short press the power button. The indicator light flashes red to show the battery charge level as shown below. The headset and USB adapter are supplied paired to each other.
5 Using your headset with your Bluetooth mobile phone ® Pairing your headset to your Bluetooth mobile phone 3 Use the commands on your phone to locate the headset. For most phones, select Settings>Tools>Connections> Bluetooth>Search>PROPlantronics. See your phone’s user guide for more information. 1 Turn on your mobile phone and enable Bluetooth. For most phones, select Settings>Tools>Connections> Bluetooth>On. See your phone’s user guide for more information.
6 PerSono Suite software It is highly recommended that you install the PerSono Suite software. Though your Voyager PRO UC system will operate without the software running, it will limit the system’s capabilities.
Settings screen – headset and USB adapter The Settings screen allows you to customise the adapter and headset to your preference. The Voyager PRO UC system is supplied with the default settings and can be changed as described in the Settings column below. NOTE Some parameters may appear as greyed out. PerSono Suite automatically greys out parameters that do not apply to a particular Plantronics device.
PC panel screen Support screen • Choose whether you want PerSono Suite software to launch when you log in to Windows. The support screen provides on-line access to this printable User Guide, frequently asked questions, details on how to contact Plantronics, and software upgrade information. The version of software and firmware currently running on your system is also shown here. • See a list of supported softphones running on your PC.
7 Troubleshooting and common questions Troubleshooting — UC application usage My headset doesn’t work with my UC application. Make sure your headset is charged. Make sure your headset is on and connected. Press the call control button on your headset. Fine-tune the listening volume with the call control button. If the volume is still too low, adjust the listening volume on the PC using your UC application. The sound is distorted or I hear an echo in the headset.
Troubleshooting — Mobile phone usage My headset does not work with my phone. Ensure that the headset is fully charged. Make sure the headset is paired with the Bluetooth phone you are trying to use. See “Pairing your headset to your Bluetooth mobile phone” on page 11. My phone did not locate the headset. Turn both your phone and headset off and on and then repeat the pairing process on page 11. I could not enter my PIN code.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www.plantronics.com For product support, contact us at www.plantronics.com/support. © 2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, PerSono, Plantronics Voyager and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies.
