USER GUIDE Plantronics CS50/60-USB WIRELESS HEADSET system 0 0 0
TABLE OF CONTENTS PACKAGE CONTENTS Headset and Wearing Options Package Contents 3 Features 4 Setup 6 Charging 7 Positioning 7 Installing PerSono® Suite Software 8 Configuration and Status 9 Adjusting Fit 10 Making/Answering/Ending Calls 11 Adjusting Volume, Initiating Flash 12 Muting a Call, Initiating Smart Button 12 Traveling with CS50-USB 13 Headset Controls 14 Base Indicator Lights 15 Troubleshooting for CS50-USB 15 Subscription 18 System Reset 18 Battery Replacement
FEATURES Base Back and Side Ringer Switch (On = up position) (Off = down position) Subscription Button Access Hole (paperclip required) Stand Pegs AC Charger Port USB Connector Base - Bottom View Front Telephone Handset Jack Charge Indicator Light (red) r) Charge Contacts Headset Handset Lifter Jack Status Indicator Light (green) Front: AC Charging Jack Listening Volume/Mute/ Flash/Smart Button Telephone Cord Jack Call Control Button Talk Indicator Light Speaking Volume Major Adjust Headset
SETUP CHARGING 1 hour = minimum charge to continue setup 3 hours = full charge 1 1 2 To install base unit, first thread the USB cable through the bottom of the base so it rests in notch. Then attach the stand by inserting the stand pegs into the holds on the underside of the base unit. 1. Slide headset into charging cradle. 2. Gently press down on the headset to ensure that headset is in correct position.
INSTALLING PerSono Suite SOFTWARE Plantronics PerSono Suite software provides the link between your CS50-USB headset and compatible softphone applications on your computer. PerSono Suite software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call control button. In addition PerSono Suite provides some basic configuration and status information about the system. Check the PerSono Suite compatibility list at www.plantronics.
ADJUSTING FIT MAKING/ANSWERING/ENDING CALLS Wearing Options Retaining Ring 2 1 1 Snap speaker into retaining ring of desired wearing option (headband or earloop). 2 1. Adjust headband to fit. 2. Rotate headset in retaining ring until microphone is pointing toward your chin. To make a call: Press the call control button on the headset. The status indicator lights on both the base and the headset should go on, indicating a successful link. Dial using softphone.
ADJUSTING VOLUME, INITIATING FLASH Minor Adjust TRAVELING WITH CS50-USB Major Adjust Gently push side-to-side to disassemble Disassembled unit Rock the headset volume control back and forth to adjust listening volume. To adjust the listen or speak volume of the softphone, please refer to the softphone user documentation. You have the option to easily disassemble the CS50-USB for travel.
HEADSET CONTROLS BASE INDICATOR LIGHTS Status Indicator Light (green) Charge Indicator Light (red) Key Feature Action Tone Listening volume Rock back and forth Ascending/descending tones, 2 tones at limit Smart Button Press straight in and hold for more than 2 seconds Mute Flash 3 tones every 15 seconds Rock in one direction for more than 2 seconds Making/answering/ ending calls Short key press Mid tone Low battery warning (5 minutes of talk time remaining) Return headset to charging cra
TROUBLESHOOTING FOR CS50-USB Problem Solution Problem Solution My headset does not work with the base unit. • Headset may be out of range of the base. Move closer to base unit until the headset is within range. Range varies with office environment. Sound in headset is distorted. I can hear echo in headset. • Lower the listen volume on your softphone until the distortion disappears. • Headset battery needs to be charged. See page 7.
SUBSCRIPTION BATTERY REPLACEMENT The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed as follows: The custom battery inside the headset should last 2-3 years. When talk time decreases significantly, you should replace the battery. Call Plantronics at (800) 544-4660 ext.5538 to order one. Once you receive it, follow directions below to replace.
TECHNICAL ASSISTANCE Visit our Web site at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. The Plantronics Technical Assistance Center (TAC) is also ready to assist you in the U.S. at 866-363-BLUE (2583) and in Canada at (800) 540-8363. WARRANTY AND SERVICE LIMITED WARRANTY for Plantronics Non-commercial Products Purchased in the United States and Canada.
