XGS-5240-Series User Manual

Configuration Guide of XGS-5240-Series
52-7
52.4 RADIUS Troubleshooting
In configuring and using RADIUS, the RADIUS may fail to authentication due to re
asons such as physical connection failure or wrong configurations. The user should ens
ure the following:
 First make sure good condition of the RADIUS server physical connection
 Second all interface and link protocols are in the UP state (use “show interface”
command)
 Then ensure the RADIUS key configured on the switch is in accordance with the o
ne configured on RADIUS server
 Finally ensure to connect to the correct RADIUS server
If the RADIUS authentication problem remains unsolved, please use debug aaa and ot
her debugging command and copy the DEBUG message within 3 minutes, send the re
corded message to the technical server center of our company.