Gigabit Ethernet Switch User's Manual
Table Of Contents
- Chapter 1. Introduction
- Chapter 2. Installing the Switch
- Chapter 3. Switch Management
- Chapter 4. Console Interface
- 4.1 Login Screen
- 4.2 Main Menu
- 4.3 System Information Menu
- 4.4 Management Setup Menu
- 4.5 Device Control Menu
- 4.5.1 Setting the System Operation Mode
- 4.5.2 Layer 2 Menu
- 4.5.3 Using the Bridge Menu
- 4.5.4 Configuring Virtual LANs
- 4.5.5 Configuring IGMP Snooping
- 4.5.6 Configuring IP Settings
- 4.5.7 Security Menu
- 4.5.8 Jumbo Packet Configuration
- 4.6 Monitoring the Switch
- 4.6.1 Displaying Port Statistics
- 4.6.2 Layer 2 Address Tables
- 4.6.3 Displaying Bridge Information
- 4.6.4 Displaying VLAN Information
- 4.6.5 IP Multicast Registration Table
- 4.6.6 IP Address Table
- 4.7 Resetting the System
- 4.8 Logging Off the System
- Chapter 5. Web Interface
- 5.1 Web-Based Configuration and Monitoring
- 5.2 Navigating the Web Browser Interface
- 5.3 Panel Display
- 5.4 Main Menu
- 5.5 System Information Menu
- 5.6 Management Setup Menu
- 5.7 Device Control Menu
- 5.7.1 Layer 2 Menu
- 5.7.2 Using the Bridge Menu
- 5.7.3 Configuring Virtual LANs
- 5.7.4 Configuring IGMP Snooping
- 5.7.5 Configuring IP Settings
- 5.7.6 Configuring Security Filters
- 5.7.7 Jumbo Packet Configuration
- 5.8 Monitoring the Switch
- 5.9 Resetting the System
- Chapter 6.Advanced Topics
- Appendix A Troubleshooting
- Appendix B Pin Assignments
- GLOSSARY

WGS3 Layer 3 Switch User’s Manual
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Appendix A Troubleshooting
A.1 Troubleshooting Chart
Troubleshooting Chart
Symptom Action
Cannot connect using
Telnet, Web browser, or
SNMP software
• Be sure you have configured the agent with a valid IP address,
subnet mask and default gateway (Layer 2 of WGS3-2620).
• Check that you have a valid network connection to the switch and
that the port you are using has not been disabled.
• Check network cabling between the management station and the
switch.
• If you cannot connect using Telnet, there may already be four active
sessions. Try connecting again at a later time.
Can’ t access the
on-board configuration
program via a serial port
connection
• Be sure you have set the terminal emulator program to VT100
compatible, 8 data bits, 1 stop bit, no parity, and 19200 bps.
• Check that the null-modem serial cable conforms to the pin-out
connections provided in Appendix B.
Forgot or lost the
password
• Reinstall the switch firmware as described on the next page.
Otherwise, contact Technical Support for help.