DECT VoIP Phone VIP-321 User’s manual Version 1.0.
Copyright Copyright (C) 2008 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks. Revision User’s Manual for PLANET DECT VoIP Phone: Model: VIP-321 Rev: 1.0.1 (June, 2008) Part No.
TABLE OF CONTENTS CHAPTER 1 ......................................................................................................... 8 INTRODUCTION .................................................................................................. 8 OVERVIEW ......................................................................................................... 8 PACKAGE CONTENT .............................................................................................. 10 PHYSICAL DETAILS ..............
Codec ID Setting ....................................................................................... 30 DTMF Setting ............................................................................................ 31 RPort Settings........................................................................................... 31 Other Settings .......................................................................................... 31 STUN settings ...............................................................
CALL LISTS ....................................................................................................... 45 Incoming Calls .......................................................................................... 45 Review/Dialing a Number in Incoming Calls List ....................................... 45 Using Incoming Calls Options.................................................................... 46 Outgoing Calls ................................................................................
3-Way Conference..................................................................................... 61 Call Waiting .............................................................................................. 62 APPENDIX C VIP- 321 SPECIFICATIONS .....................................................................
Chapter 1 1 Introduction Overview With years of Internet telephony and VoIP manufacturing experience, PLANET now introduces the newest member of the PLANET DECT (Digital Enhanced Cordless Telecommunications) Station VoIP Phone family: the VIP-321.
Product Features • Feature-rich telephone service over home or public areas with Internet/Intranet connection • Cost effective, field proven compatibility and stability • SIP 2.0 (RFC3261) Compatible • Peer-to-Peer / SIP proxy calls • Up to 5 DECT Handset registering • Voice codec support: G.711, G.723.1, G.729A/G.
Package Content The contents of your product should contain the following items: DECT VoIP Stand DECT Handset Power adapter Quick Installation Guide User’s Manual CD RJ-11 cable x 1 AAA Ni-HH rechargeable batteries x 3 Physical Details The following figure illustrates the front/rear panel of VIP-321.
Rear Panel of VIP-321 Physical Interfaces Description RJ-45 connector, to maintain the existing network structure, WAN connected directly to the xDSL/Cable modem through straight CAT-5 cable. LAN RESET LINE Power ÍNote RJ-45 connector, for Internet access, connected directly to Switch/Hub, through straight CAT-5 cable. Reset to the factory default setting. RJ-11 connector, connected directly to the PSTN analog line. Press "＊＊" to switch to PSTN mode. 7.5V DC Power input outlet.
Front panel LED and Button function: Charge PIN In Use LED PWR LED PAGE / Registration Button Top view LED function: VoIP LED 1 / 2 LAN LED WAN LED
LED and Button Description In use PWR PAGE / Registration Button Charging PIN An active LED indicates either Handset has been hanged off or Incoming call is ongoing. A solid LED indicates PWR works normally. Press this button (1~9 seconds) to enable the DECT PAGE function. Press and hold this button over 10 seconds to enable DECT Registration function. To charge for DECT phone. Light : connection is active. LAN Blink : data transmitting or receiving. Off : connection is not established.
Chapter 2 Preparations & Installation 2 Physical Installation Requirement This chapter illustrates basic installation of VIP-321 • Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors. • TCP/IP protocol must be installed on all PCs. For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem. Administration Interface PLANET VIP-321 provides GUI (Web based, Graphical User Interface) for machine management and administration.
LNote In order to connect machine for administration, please locate your PC in the same network segment (192.168.0.x) of VIP-321. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations.
Chapter 3 Network Service Configurations 3 Configuring and monitoring your VIP-321 from web browser The VIP-321 integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world. Overview on the web interface of VIP-321 With web graphical user interface, you may have: More comprehensive setting feels than traditional command line interface.
Parameter Description IP address WAN IP address of the VIP-321 Default: 192.168.0.1 Mask WAN mask of the VIP-321 Default: 255.255.255.0 Default Gateway Gateway of the VIP-321 Default: 192.168.0.254 Connection Type Description Connection Type Data required. Fixed IP The ISP will assign IP address, and related information. DHCP Client PPPoE In most circumstances, it is no need to configure the DHCP Settings. The ISP will assign PPPoE username / password for Internet access.
Chapter 4 VoIP Configurations 4 Configurations DECT Base Settings This device support 2 SIP phone calls simultaneously. The SIP “Phone Setting” menu includes Call Forward, SNTP Settings, Volume Settings, DND Settings, Dial Plan Settings, Flash Time Setting, Call Waiting Setting, Alarm Settings and Prefix to PSTN settings.
Call forward This page defines Call Forward function. You can setup the phone number you want to forward in this page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer Forward by click the icon. Parameter Description All incoming call will forward to the number you chosen. You can input All Forward the name and the phone number in URL field. If you select this function, then all the incoming call will direct forward to the speed dial number you choose.
SNTP settings This page defines the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. Volume Setting Selects the “Volume Settings” item to configure the settings for adjust the handset volume and sending gain. Parameter Description Handset Volume To set the volume for you can hear from the handset. PSTN-Out Volume To set the volume for you can hear from the PSTN line.
Block Setting This page defines the Block Setting to keep the phone slience. You can choose Always Block or Block a period. Parameter Description All incoming call will be blocked until disable this feature. Always Block Set a time period and the phone will be blocked during the time period. If the “From” time is large than the “To” time, the Block time will from Day 1 Block Period to Day 2. Dial Plan Settings This page defines the Dial Plan Setting function.
Replace rule The prefix number. It only accept the numeral and the max length is 8. + The identification number. It can accept the numeral or symbol and the max length is 40. Symbol: It only accept the [+], [x] +: It means as “or”. For example, [123+456+334+5xx] even if [123 or 456 or 334 or 5xx] Dial Now x: It is equal to 0~9. For example, [5xx] even if the number begin 5. If the dialing number are match with this field, it will dial out and need not to press the “#” key to end the dialing.
Descriptions of example: Example_1: Drop prefix: No, Replace rule 1: 002, +: 1234+4321 (No limit the digit length) 1. If the dialing number is start as “1234”, it will add the 002 at begin. The real dialing number is [0021234…]. 2. If the dialing number is start as “4321”, it will add the 002 at begin. The real dialing number is [0024321…]. Example_2: Drop prefix: Yes, Replace rule 2: 006, +: 002+003+004 (No limit the digit length) 1. If the dialing number is start as “002”, it will replace 002 by 006.
Call waiting Settings When you are talking with other people, You can choose If you want to hear the notice when there is a new coming call. If the call waiting function is On, if there is a new incomeing call, you will hear the call waiting notice in your current call. If you set the function to Off, then you will not hear any notice. Alarm Settings This page defines the Alarm setting in this page. It provides the alarm function, and it can set up the Alarm Time to get the telephone ringed up every day.
DDNS Settings This page defines the DDNS setting in this page. You need to have the DDNS account and input the informations properly. You can have a DDNS account with a public IP address then others can call you via the DDNS account. But now most of the VoIP applications are work with a SIP Proxy Server. When you finished the setting, please click the Submit button. VLAN Setting A virtual LAN, commonly known as a VLAN, is a method of creating independent logical network within a physical network.
VLAN Packets VID, CFI User Priority The default setting is OFF. When turn on the “VLAN Packet”, it will enable the VLAN function. One must also set the VID (VLAN ID, supported by VLAN Server) and CFI (Canonical Format Indication) property for the VLAN operation. One can also set the user priority for 0~7. Virtual Server Settings One can add and deletes virtual server to/from the virtual server list, which up to 24 (no. 0~23 in three pages) virtual servers could be added.
PPTP Settings The PPTP works by sending a regular PPP session to the peer with the Generic Routing Encapsulation (GRE) protocol. A second session on TCP port 1723 is used to initiate and manage the GRE session. PPTP is difficult to forward past a network firewall because it requires two network sessions. Parameter Description PPTP On / Off PPTP Username PPTP Password To enable and disable the PPTP function by selecting this field. This is authenticated by a Username.
Register Name Please input the Register Name get from your ISP. Register Password Please input the Register Password get from your ISP. Domain Server Please input the Domain Server get from your ISP. Proxy Server Please input the Proxy Server get from your ISP. Outbound Proxy Please input the Outbound Proxy get from your ISP. If your ISP does not provide the information, then you can skip this item. Subscribe for MWI User can hear indicate tone in handset when have some new message.
Realm switch code: 1*: Realm 1 2*: Realm 2 3*: Realm 3 For example: The default is realm 1, input the 2* (Follow by the # key) from keypad and hang up the telephone set. It will switch to realm 2, and it can make the SIP calls via realm 2. ÍNote For VIP-321 can register to three different SIP Proxy servers at the same time. The Realm 2 and Realm 3 are backup purpose.
Codec Settings This page defines the Codec priority, RTP packet length, and VAD function in this page. You need to follow the ISP suggestion to setup these items. When you finished the setting, please click the Submit button. Codec ID Setting This page defines the Codec ID. Sometimes 2 VoIP devices with different Codec ID will cause the interoperability issue. If you are talking with others got some problems, you may ask the other one what kind of Codec ID he use, and then you can change your Codec ID.
DTMF Setting This page defines the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page. To change this setting, please following your ISP information. When you finished the setting, please click the Submit button. RPort Settings This page defines the RPort Enable/Disable in this page. To change this setting, please following your ISP information. When you finished the setting, please click the Submit button.
DNS SRV resource records indicates how to find services for various protocols. STUN settings This page defines the STUN Enable/Disable and STUN Server IP address in this page. This function can help your Phone Adapter working properly behind NAT. To change these settings please following your ISP information. When you finished the setting, please click the Submit button. Auto Configuration This page defines the Auto Configuration (Auto Provision) setting.
FTP TFTP Server HTTP Server HTTP File Path FTP Server FTP Username FTP Password File Path TFTP Server domain name (or IP domain name (or IP address). TFTP Server address). The file path under HTTP server, for example /aps_cfg/123/ FTP Server domain name (or IP address) FTP user name for logging in to the FTP Server. FTP user password for logging in to the FTP Server. The file path under FTP server, for example /aps_cfg/123/ None Max. length: 128 None Max. length: 128 None Max.
MAC Clone Settings This page defines the MAC Clone Settings. Some ISP servers check the MAC address for the authentication on the PPPoE interface, so if PC is setup internal in the VIP-321, the MAC Clone Setting must to be enabling, that this VIP-321 will copy the PC’s LAN MAC address to the WAN of VIP-321 for communicating with ISP server properly. When you finished the setting, please click the Submit button. Advanced Settings This page defines the extra Advanced Settings.
System Authority In System Authority you can change your login password. Please fill the new user name and password then click “Submit“ to save the change and reboot the device. That the “Reset“ be used clear to typeing characters. Firmware Upgrade In Firmware Upgrade function you can update new firmware via HTTP or TFTP methods in this page. For technological consideration, we’ve strongly suggested refering to the following upgrade methods for update your device.
TFTP Server HTTP Server HTTP Path FTP Server FTP Username FTP Password File Path Check New Firmware Scheduling (Days) Scheduling (Time) TFTP Server domain name (or IP address). TFTP Server domain name (or IP address). The file path under HTTP server, for example /aps_cfg/123/ FTP Server domain name (or IP address). FTP user name for logging in to the FTP Server. FTP user password for logging in to the FTP Server.
Reset to Default In Default Setting you can restore the DECT VoIP Phone to factory default in this page. You can just click the Restore button, then the DECT VoIP Phone will restore to default and automatically restart again. Save & Reboot In Save & Reboot page you can save the changes you have done. If you want to use new setting in the DECT VoIP Phone, You have to click the Save button. After you click the Save button, the DECT VoIP Phone will automatically restart and the new setting will effect.
Configure the Registration settings This chapter illustrates DECT handset of VIP-321 configuration, to enable the DECT registering/deregistration and paging process for registering/deregistering and paging a handset. DECT Registration Setting In DECT Registration Setting page, allow user enable registering mode for VIP-321 via Web browser.
DECT Handset Page Setting In DECT Handset Page Setting page, user can press “Submit“ to enable DECT Page. To do Paging through the push button: One can also push and keep the PAGE/Registration/RESET push button 1 ~9 seconds and then release the push button to page the DECT handsets. Start Configuration the DECT Phone Turning Handset ON/OFF When you place the handset on the base, it automatically turns on.
Step5. Press the Up or Down key to choose the base number you want. Press the SELECT key in order to search the base. The display shows "Searching:” Step6. Press SELECT key to confirm, then the display asks you to enter the base PIN code (preset to 1590) which acts as phone's authentication code (AC). Enter this code and press the SELECT key. Step7. If the registration has performed successfully, the new handset will show the phone and base numbers (e.g. HS (2) BS (1)) and returns to Standby mode.
ÍNote 1. The time setting must be entered in 24H format. 2. In the state of FSK standard, the date and time will be automatically set when you receive a call to this unit. Handset Basic Functions Making a Call You can dial numbers up to 25 digits which are shown in the display. If the number is longer than 8 digits, the display automatically switches a smaller font in order to accommodate the whole number. You can make your calls in two ways. Traditional Mode Step1.
press any key. During the conversation, the display shows the elapsed time. To end the call, either press the ÍNote key or replace the handset on the base. The caller’s identification can work only if your telephone network supports the service as well as the caller’s one. However the caller can still hide his/her number. Adjusting Voice Volume During a conversation, press the Up or Down key to adjust the level of the earpiece volume (or the hands free speakerphone one, if activated).
services (e.g. call waiting, conference etc.) which can be available in your phone network. For further details please contact your network telephone company. Moreover, if you are connected to an extension of a switchboard (PABX), you can use the R key to locally transfer a call to another extension. To transfer a call, or use the said special services, just press the R key while the line is engaged.
Step1. Please pick up the handset and press the Step2. Please press and hold the key to engage the line. key until “━” is displayed: your phone is temporarily to the tone dial mode. Step3. Please enter the number of the service you need to access as you do normally. Step4. When you hang up, the phone automatically returns to the pulse mode.
Call Lists Incoming Calls When you receive a call, if the caller's information is transmitted from the network on which the call was made (and the caller doesn't hide it), the caller's phone number is displayed. Moreover, when there is a received call which you missed, the pop up message "Missed Call" followed by the number of missed calls (01, 02, etc.) and the icon will appear on the LCD until you view the details of the missed call.
Using Incoming Calls Options You can save, delete or dial a number in the incoming calls list as follows: Step1. Please find the desired number in the incoming calls list. Step2. Press the SELECT key to display the information of the call. Step3. Press the SELECT key to display the option menus. Step4. Press the Up or Down key to choose the desired option: Incoming Calls Options Description Add to Phonebook Delete Delete All Allows you to save the number in the phonebook.
Phonebook The phonebook built in your cordless phone allows you to store frequently used numbers so that you can easily make a call without having to remember or enter the phone number. Moreover, it reduces the risks of wrong dialing. You can store up 250 entries in your internal phonebook. You can store the phonebook entries in the below stated modes, by using the phonebook menu or in Standby mode. Storing Phonebook Entries By Using the phonebook menu Step1. Press MENU key to display the main menu items.
Character Map To enter a specific alphanumeric character, press one or more times the relevant key for the required character according to the following table: once for the first character, twice for the second and so on. Key 0 Characters in the display order （spc） € ￥ $ ¡ £ ¿ 0 1 .
Using Phonebook Entries Options You can edit, delete or dial it in the Phonebook as follows: Step 1. Please find the desired number in the phonebook. Step 2. Press the SELECT key to view the details of the selected entry. Step 3. Press the SELECT key to display the option menus. Step 4. Press the Up or Down key to choose the desired option: Phonebook Options Description Edit Delete Delete All Allows you to edit the number in the phonebook. Deletes the selected phonebook entry.
Step 5. Press the SELECT key to save the ring tone setting and enter the ring volume setting. Step 6. Press the Left or Right key to choose the volume level you want. Each time you press the Left or Right key, the handset sounds with the selected loudness. Step 7. Press the SELECT key to save the setting and return to the previous menu. Setting Key Tone Every time you press a key, your handset acknowledges it with a key tone. You can disable the key tones for a silent use. Step 1.
Step 2. Turn on the handset then hold the “0” key immediately before the handset shows "Searching". The display will show "Reset PIN?” press the right soft key to confirm. After "Saved!" shows on the LCD display, the PIN is reset successfully. Base Selection Your handset can be used with up to 4 base units, provided that it has been previously registered with them. This menu option allows you to select the base you want to use: Step 1. Entered to the MENU > H/Set Setting item. Step 2.
ÍNote When you reset the handset you will lose any date stored in it (e.g. name and numbers in phonebook). Don’t forget to note them down before resetting the handset. Setting Auto Answer With this feature, you can answer a call by just picking up the handset from the base without pressing any key. Step 1. Entered to the MENU > H/Set Setting item. Step 2.
Selecting the Windows Style Step 1. Entered to the MENU > H/Set Setting items, and then selected "Display Setting". Step 2. Press the Up or Down key to choose Windows Style. The current setting appears on the display. Step 3. Press the navigation keys to choose among 8 pre-defined color styles, and then press the SELECT key. Setting a Handset Name Step 1. Entered to the MENU > H/Set Setting items, and then selected "Display contrast". Step 2.
Step3. Press the Up or Down key to choose Alarm, then press the SELECT key. Step4. You are now on the time field. Set the time with hh:mm format by using the numeric keys. Step5. Press the SELECT key to save the alarm time setting and enter the alarm ring type setting. Step6. Press the Left or Right key to select the ring type for the alarm. Step7. Press the SELECT key to save the setting and exit to the previous menu.
Step4. To select the operation for four calculations, press the Left or Right keys to choose the required arithmetic symbol appears: Step5. Enter the second number (second operand) using the numeric keys Step6. To get the result, press the SELECT key. ÍNote To insert a decimal point, press to select the "." symbol. key or use the Left or Right key Setting Access Code Some telephone systems, such as PABX (Private Automatic Branch of eXchange) or KTS (Key Telephone Systems), require an access code (e.g.
Appendix A Voice Communication Samples There are several ways to make calls to desired destination in VIP-321. In this section, we’ll lead you step by step to establish your first voice communication via web browsers operations. Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address Assume there are two VIP-321 in the network the WAN IP address are 172.16.0.1, 172.16.0.2 DECT VoIP Phone is registering to the base of the VIP-321 respectively. 172.16.0.1 1 9 2 172.16.0.
Case 2: (Intercom Call) VIP-321 Handset 1 to Handset 2 communications If you connected more than one handset to a base (you can connect up to 5 handsets to the same base), you can have a conversation between two people using two different handsets. DECT VoIP Phone are registering to the base already of the some VIP-321. VIP-321 HS1 HS2 Test the scenario: 1. Please pick up the handset and press the Left key, the display shows " INT->". 2.
Case 3: Voice communication via IP PBX server – IPX-2000 Registration / Registration / Authentication Authentication IPX-2000 LAN IP Address: 172.16.0.200 VIP-321 A IP Address: 172.16.0.1 Line Number: 100 VIP-321 B IP Address: 172.16.0.2 Line Number: 200 Device configurations on the VIP-321: STEP 1: Log in IPX-2000 and create two testing accounts/password: 100 / 123 (for ATA A), and 200 / 123 (for VIP-321 B) for the voice calls.
STEP 3: Repeat the same configuration steps on VIP-321 B, and check the machine registration status, make sure the registrations are completed. Test the scenario: 1. Pick up the telephone and press the key on VIP-321 A. 2. Press the keypad: 200 shall be able to connect to the VIP-321 B. Then the telephone set in VIP-321 B should ring. Please repeat the same dialing steps on VIP-321 B to establish the first voice communication from VIP-321 A.
Case 4: Call Forward Feature In the following samples, we’ll introduce the Call Forward Feature applications. In this example, there are three VIP-321 register to IPX-2000 and VIP-321_A had set Call Forward function to VIP-321_B. Machine configuration on the VIP-321: Please log in VIP-321_1 via web browser, browse to the Phone Settings menu and select the Call Forward Setting menu.
Appendix B The method of operation guide In this section, we’ll introduce the features method of operation, and lead you step by step to establish these features. Call Transfer A. Blind Transfer 1. B call to A and they are in the process of conversation. 2. A carry the transfer function out (Press “R” soft-button) to hold the conversation with B. 3. A press “#510#” and hear the dial tone, then input the number of C (Follow by the “#” key). 4.
Call Waiting 1. A and B are in the process of conversation. 2. C call to A and A will hear the prompt sounds. 3. A press “R” soft-button to hold the conversation with B, and switch to conversation with C.
Appendix C VIP- 321 Specifications Product Model Hardware LAN WAN FXO (PSTN connection) DECT Protocols and Standard Standard Voice codec Voice Standard DECT VoIP Phone VIP-321 1 x 10/100Mbps RJ-45 port 1 x 10/100Mbps RJ-45 port 1 x RJ-11 connection 1 x DECT GAP compatible base SIP 2.0 (RFC3261) G.723.1 (6.3k/5.3k), G.726, G.729A, G.729B, G.711 Voice activity detection (VAD) Comfort noise generation (CNG) Acoustic echo canceller (AEC) G.
