User's Manual
Table Of Contents
- 1 Overview
- 2 Appendix Table
- 3 Introduction to the User
- 4 Basic Function
- 5 Advance Function
- 6 Phone Settings
- 7 Web Configurations
- 8 Network >> Basic
- 8.1 Network >> Service Port
- 8.2 Network >> VPN
- 8.3 Network >> Advanced
- 8.4 Line >> SIP
- 8.5 Line >> SIP Hotspot
- 8.6 Line >> Dial Plan
- 8.7 Line >> Basic Settings
- 8.8 Phone settings >> Features
- 8.9 Phone settings >> Media Settings
- 8.10 Phone settings >> MCAST
- 8.11 Phone settings >> Action
- 8.12 Phone settings >> Time/Date
- 8.13 Phone settings >> Tone
- 8.14 Phone settings >> Advanced
- 8.15 Phonebook >> Contact
- 8.16 Phonebook >> Cloud phonebook
- 8.17 Phonebook >> Call List
- 8.18 Phonebook >> Web Dial
- 8.19 Phonebook >> Advanced
- 8.20 Call Log
- 8.21 Function Key >> Function Key
- 8.22 Function Key >> Softkey
- 8.23 Function Key >> Advanced
- 8.24 Application >> Manage Recording
- 8.25 Security >> Web Filter
- 8.26 Security >> Trust Certificates
- 8.27 Security >> Device Certificates
- 8.28 Security >> Firewall
- 8.29 Device Log >> Device Log
- 9 Trouble Shooting
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Table 12 - LED Status of SCA
State&Direction Local Remote
Idle Off Off
Seized
Steady White Steady red
Progressing (outgoing call) Steady White Steady red
Alerting (incoming call) Fast blinking White Fast blinking White
Active Steady White Steady red
Public Held (hold) Slow blinking White Slow blinking red
Held-private (private hold) Slow blinking yellow Steady red
Bridge-active (Barge-in)
Steady White Steady red
Bridge-held Steady White Steady red
3) Shared Call Appearance(SCA)
The following lists a couple of instances to facilitate understanding.
In the following scenarios, the manager and secretary register the same SCA account and the account is
configured based on the preceding steps.
Scenario 1: When this account receives an incoming call, the phone sets of both the manager and the
secretary will receive the call and ring. If the manager is busy, the manager can reject the call and the
manager's phone set stops ringing but the secretary's phone set keeps ringing until the secretary
rejects/answers the call or the call times out.
Scenario 2: When this account receives an incoming call, if the secretary answers the call first and the
manager is required to answer the call, the secretary can press the Public Hold key to hold this call and notify
the manager. The manager can press the line key corresponding to the SCA to answer the call.
Scenario 3: The manager is in an important call with a customer and needs to leave for a while. If the
manager does not want others to retrieve this call, the manager can press the Private Hold key.
Scenario 4: The manager is in a call with a customer and requires the secretary to join the call to make
records. The secretary can press the corresponding SCA line key to barge in this call.
5.8 Message
5.8.1 SMS
If the service of the line supports the function of the short message, when the other end sends a text message
to the number, the user will receive the notification of the short message and display the icon of the new SMS
on the standby screen interface.