User's Manual
Table Of Contents
- Chapter 1. Product Introduction
- Chapter 2. Hardware Interface & Installa
- Chapter 3. Introduction to the Phone Use
- Chapter 4. IP Phone Setup
- Chapter 5. Using the Phone
- 5.1 Making Phone Calls
- 5.2 Make/Receive Second Call
- 5.3 Join/Split Two Calls (3-way Local Co
- 5.4 Call Transfer
- 5.5 Using Phonebook
- 5.6 Add/Edit/Delete Contact
- 5.7 Add/Edit/Delete Group
- 5.8 Browse and Add/Remove Contacts in Gr
- 5.9 Using Cloud Phonebook
- 5.10 Open Cloud Phonebook
- 5.11 Call Logs
- 5.12 Voice Message
- 5.13 Do-Not-Disturb
- 5.14 Auto-Answering
- 5.15 Call Forward
- Chapter 6. Phone Settings
- Chapter 7. Web Portal
- 7.1 Web Portal Authentication
- 7.2 Web Call
- 7.3 SYSTEM (Information)
- 7.4 SYSTEM (Account)
- 7.5 SYSTEM (Configurations)
- 7.6 SYSTEM (Upgrade)
- 7.7 SYSTEM (Auto Provision)
- 7.8 SYSTEM (Tools)
- 7.9 NETWORK (Basic)
- 7.10 NETWORK (Advanced)
- 7.11 NETWORK (VPN)
- 7.12 LINES (SIP)
- 7.13 LINES (Dial Peer)
- 7.14 LINES (Dial Plan)
- 7.15 LINES (Global Settings)
- 7.16 PHONE (Features)
- 7.17 PHONE (Audio)
- 7.18 PHONE (MCAST)
- 7.19 PHONE (Time/Date)
- 7.20 PHONE (Advanced)
- 7.21 PHONEBOOK (Contacts)
- 7.22 PHONEBOOK (Cloud Phonebook)
- 7.23 PHONEBOOK (Blacklist)
- 7.24 PHONEBOOK (Advanced)
- 7.25 CALL LOGS
- 7.26 FUNCTION KEY
- 7.27 FUNCTION KEY (Softkey)
- Chapter 8. Advanced Features
- Chapter 9. Troubleshooting
- Appendix I - Icon Illustration
- Appendix II - Text Input from Keypad
- Appendix III - LED Definition
Chapter 9. Troubleshooting
When the device does not work properly, users may try the following methods to recover the device or
gather related information.
9.1 Get Device System Information
Users may get the device system information by pressing [Settings] -> [Status]. The following basic
information will be provided:
Mode
IP
Software Version
More…
User can select [More] item to get more information in details.
9.2 Upgrade to the latest software
Manufacturer will keep publishing software update to fix bugs and improve device features. The device
will check for new software release on manufacturer cloud server automatically and periodically.
9.3 Reboot Device
Users may reboot the device from soft-menu, [Menu] -> [Reboot System], and confirm the action by
[Yes]. Or, simply remove the power supply and restore it again.
9.4 Reset Device to Factory Default
Reset Device to Factory Default will erase all user’s configuration, preference, database and profiles on
the device and restore the device back to the state as factory default.
To perform a factory default reset, user should [Menu] -> [Settings] -> [Advanced settings], and then
input the password to enter the interface. Then choose [Reset to Default] and press [Enter], and
confirm the action by [Yes]. The device will be rebooted into a clean factory default state.
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