High Definition Color PoE IP Phone VIP-1120PT 1
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Federal Communication Commission (FCC) Radiation Exposure Statement This equipment complies with FCC radiation exposure set forth for an uncontrolled environment.
Table of Contents Chapter 1. Product Introduction ......................................................................................... 10 1.1 Package Contents .................................................................................................. 10 1.2 Overview ................................................................................................................ 10 1.3 Features .................................................................................................
6.2 Set Ring Tone Volume and Type ........................................................................... 57 6.3 Adjust LCD Contrast .............................................................................................. 57 6.4 Set Device Time/Date ............................................................................................ 58 6.5 Set Device Language ............................................................................................. 59 6.6 Reboot the Device ....
8.3 Chapter 9. OpenVPN ............................................................................................................... 86 Troubleshooting................................................................................................. 87 9.1 Get Device System Information ............................................................................. 87 9.2 Upgrade to the latest software ............................................................................... 87 9.
Figures Figure 1 - Keypad.......................................................................................................18 Figure 2 - Connecting to the Device ..........................................................................20 Figure 3 - Desktop Installation ...................................................................................22 Figure 4 - Wall-mount Installation ..............................................................................
Figure 38 - Call Holding Screen .................................................................................40 Figure 40 - Dual Calls ................................................................................................41 Figure 41 - Conference Call .......................................................................................42 Figure 42 - Phonebook Screen ..................................................................................43 Figure 43 - Phonebook is Empty............
Tables Table 1 - Specifications ..............................................................................................15 Table 2 - Keypad Descriptions ...................................................................................19 Table 3 - Interface Descriptions .................................................................................21 Table 4 - Time Settings Parameters ..........................................................................58 Table 5 - Line Configuration on Web ..
Chapter 1. Product Introduction 1.1 Package Contents Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. The package should contain the following items: SIP IP Phone Unit x 1 Quick Installation Guide x 1 RJ45 Cable x 1 Stand x 1 1. If any of the above items are missing, please contact your dealer immediately. 2.
IP Phone with Color Display As the VIP-1120PT is an IP phone, it allows you to make calls from any location easily as long as it is online. Its 2.4-inch TFT color display with a resolution of 320 x 240 pixels offers a clear depiction of caller’s information. It complies with IEEE 802.3af PoE interface for flexible deployment and supports superior audio quality delivered by the advanced speaker and microphone system, and the digital signal processor (DSP). Compliant with SIP 2.
Affordable for All Businesses The VIP-1120PT is definitely affordable for all business establishments who want flexible deployment options and expansion. It can effortlessly deliver secure toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service) and IP ToS technology.
1.3 Features Highlights • 2.4-inch color LCD monitor • 2-line key with color LED • SIP identities • Wideband G.722 HD audio • Power over Ethernet (PoE) compliant • QoS, TR069, auto-provisioning and multi-language Advantageous Applications • Supports SIP 2.0 (RFC3261) • Inband, SIP info, RFC 2833 DTMF relay • Soft keys and function keys programmable • Echo cancellation: Supports G.
• White list and call limit • Do not disturb (DND) • Caller ID display • Dial without registration Network Features • PPPoE/DHCP client • 802.
1.4 Specifications Table 1 – Specifications Product VIP-1120PT Hardware Lines (Direct Numbers) 2 SIP Lines Display LCD x 1: 2.4-inch (320 x 240) color LCD Keypad: 32 keys, including 4 soft-keys 12 standard phone digit keys Feature Keys 5 navigation keys 2-line key with tri-color LED 5 function keys 3 volume control keys -- Up, Down, Mute (microphone) 1 hands-free feature RJ45 Ethernet jacket x 2: Network Interfaces Network x 1 (802.
SNTP FTP/TFTP HTTP/HTTPS TR069 354, 1321, 1350, 1769, 1889, 1890, 2131, 2132, 2616, 2617, 2661, Request for Comments (RFCs) 2833, 2976, 3261, 3262, 3263, 3264, 3265, 3268, 3311, 3489, 3711, 4346, 4566, 5630, 5865 Networking Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass IP Configuration: Static, DHCP, PPPoE Networking Network Access Control: 802.
Hot line Phone accessibility control by user PIN Intelligent phonebook (up to 500 entries in total) Remote phonebook (XML/LDAP) Intelligent contact number matching/filtering Phone Features Call log (300 entries in total, in/out/missed) Voice message waiting indication (VMWI) Network time synchronization Multi-language support in screen and web UI: English, Chinese (Traditional/Simplified), Japanese, Russian, Italian, Turkish, German, Dutch, Spanish, Hebrew, Polish, French, etc.
Chapter 2. Hardware Interface & Installation 2.1 Physical Descriptions 1 ○ 2 ○ 3 ○ ○ 5 4 ○ 6 ○ 7 ○ 8 ○ 9 ○ Figure 1 - Keypad The above picture shows the keypad layout of the device. Each key provides its own specific function. User should refer to the illustration in this section about the usage of each key and the description in this document about each function.
Some keys come with long key press. User can press and hold the key for 1.5 seconds to trigger a function. Table 2 - Keypad Descriptions Interface Description These four buttons provide different functions corresponding to 1 Soft-menu Buttons 2 Line 1 ~2 Key Switch to different SIP lines. 3 MWI Key Press this button to enter the voicemail service. the soft-menu displayed on the screen.
2.2 Using Handset/Hands-free Speaker/Headphone Using Handset To talk over handset, user should lift the handset off the device and dial the number, or dial the number first, then lift the handset and the number will be dialed. User can switch audio channel to handset by lifting the handset when audio channel is opened in speaker or headphone.
Table 3 - Interface Descriptions Interface Description 1 Headset Connected to the headset interface 2 Headphone Connected to the headphone interface Use one end of a straight Cat5 cable to directly connect to a switch/hub and the other end to the RJ45 connector for 3 Internet (WAN) internet access. The WAN interface also can be connected with 802.
2.3 Desktop and Wall-mount Installation The device supports two installation modes, desktop and wall-mount. To set up the phone on the desktop, please follow the instructions as shown in the diagrams below. Figure 3 - Desktop Installation To mount the device on the wall, please follow the instructions shown in the pictures below..
Chapter 3. Introduction to the Phone User Interface 3.1 Screen User Interface Figure 5 - Screen Layout / Default Standby Screen The screen user interface is mostly presented in the above layout except some prompt messages. The upper area is the main screen to display the device’s status and information or data for viewing or editing. The lower area is the software menu (soft-menu) buttons which will change against user’s action or device’s status.
Figure 6 - Vertical Scroll Bar 3.2 Web Portal User can also use the device’s web portal to manage or operate the device. User should open the device’s web portal page by entering the device’s IP address in a browser. To get the device IP address, user could press the soft-menu button [Menus] -> [Status] or by pressing the [Down] navigation key.
The first screen of the device’s web portal is the login page. Figure 8 - Web Portal Login Page Default IP Address: 172.16.0.1 Default username: admin Default password: 123 User must enter the username and password to log in to the web portal. The default username and password is “admin” and “123”. For details on web portal operations, please refer to Chapter 7 Web Portal.
Chapter 4. IP Phone Setup In order to get the device ready for making and receiving phone calls, the device must be configured with correct network configurations and at least one of the lines must be configured with an IP telephony service. 4.1 Network Configuration The device relies on IP network connection to provide service.
4.2 Line Configurations A line must be configured properly to be able to provide telephony service. The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication. When the device is applied with the configuration, it will register the device to the service provider with the server’s address and user’s authentication as stored in the configurations.
Figure 10 - Configure SIP Proxy Server Port Figure 11 - Configure SIP Username Figure 12 - Configure Authentication Name 28
Figure 13 - Configure SIP Authentication Password Figure 14 - Configure Display Name Figure 15 - Enable/Disable Outbound Proxy 29
Figure 16 - Enable/Disable SIP Line Save the adjustment by pressing [OK] or [Save] when done. For users who want to configure more options, user should use web management portal to modify or Advanced Settings in accounts on the individual line to configure those options.
Figure 18 - Configure SIP Realm/Domain Figure 19 - Configure Unregistered Dial Figure 20 - Enable/Disable Anonymous 31
Figure 21 - Configure DTMF Mode Figure 22 - Enable/Disable STUN Figure 23 - Configure Local Port 32
Figure 24 - Configure Ring Type Figure 25 - Configure MWI Number Figure 26 - Configure Pickup Number 33
Figure 27 - Configure Park Number Figure 28 - Configure Join Call Number Figure 29 - Enable/Disable Missed Call 34
Figure 30 - Enable/Disable Feature Sync Figure 31 - Enable/Disable SCA On the device, user can only configure whether STUN/Outbound Proxy is enabled to change the STUN/Outbound Proxy server address. User must edit in the device web portal. (Refer to 7.15 LINES (Global Settings and 7.
Chapter 5. Using the Phone 5.1 Making Phone Calls Default Line The device provides 2 line services. If both lines are configured, user can make or receive phone calls on either line. If default line is configured by user, there will be a default line to be used for making outgoing call which is indicated on the top left corner. To change the default line, user can press the left/right navigation button to switch between two lines.
Dialing Number then Opening Audio To make a phone call, user can firstly dial a number by one of the above methods. When the dialed number is completed, user can press the [Dial] button on the soft-menu, or press the hands-free button to turn on the speaker or headphone, or lift the handset to call out with the current line, or user can press the line key to call out with a specified line.
For some users who get used to dial a number immediately by pressing # key, the user must login to the web to enable ‘Press "#" to invoke dialing’ option in page [Line] -> [Dial Plan] -> “Basic Settings” and apply it. Cancel Call While calling the number, user can press the [End] button or close the audio channel by putting back the handset or press the hands-free button to end the call.
User can answer the call by lifting the handset, open headphone or speaker phone by pressing the hands-free button, or the [OK] / [Answer] button. To divert the incoming call, user should press the [Divert] button. To reject the incoming call, user should press the [Reject] button. Talking When the call is connected, user will see a talking mode screen as shown in the following figure. Figure 37 - Talking Mode Screen 1. Audio Channel -- The icon reflects the current audio channel being used. 2.
Figure 38 - Call Holding Screen Call Ended When user finishes the call, user can put the handset back to the device to hang up the call or press the hands-free button to close the audio channel to hang up. When the call is held or in holding state, the user must press the [Resume] button to return to call mode, or putting the handset back to the device or pressing the speaker-free button to hang up is not available. 5.2 Make/Receive Second Call The device can support up to two concurrent calls.
Figure 39 - Second Incoming Call Screen Second Outgoing Call To make a second call, user may press the [XFER] / [Conf] button to make a new call on the default line or press the line key to make new call on a specific line. Then dial the number the same way as making a phone call. Another alternative for making second call is to press the DSS Keys dialing out from the configured Keys (BLF/Speed Dial).
Ending One Call User may hang up the current call by closing the audio channel or press the [End] button. The device will return to single call mode in holding state. 5.3 Join/Split Two Calls (3-way Local Conference) In the dual call mode, user can join two calls into a conference call by pressing the [Conf] button. When two calls are joined, user can split them by pressing the [Split] button. Figure 41 - Conference Call 5.
first and confirming the second call is established, user press the [XFER] button first and then dial the second party number. When the number is dialed, user can press the [XFER] button again and the first party will be transferred to the second. This is like helping the first party to dial to the second one. However, the transfer could be successful if the second party answered it, or could be failed if the second party is busy or rejected it. More advanced transfer configuration, please refer to 7.
Figure 43 - Phonebook is Empty When there are contact records in the phonebook, the contact records will be arranged in the alphabet order. User may browse the contacts with the up/down navigation keys. User may fast scroll the contact list by holding the up/down navigation keys. The record indicator tells user which contact is currently focused. User may check the contact’s information by pressing the [OK] button. Figure 44 - Browsing Phonebook 5.
Contact Name Tel. Number Mobile Number Other Number Ring Tone Contact Group Figure 45 - Add New Contact User can edit a contact by pressing the [Option] -> [Edit] button. To delete a contact, user should move the record indicator to the position of the contact to be deleted, press the [Option] -> [Delete] button and confirm with [Yes]. 5.7 Add/Edit/Delete Group User can open the group list by pressing the [Groups] button in phonebook screen. By default, the group list is blank.
Figure 46 - Group List 5.8 Browse and Add/Remove Contacts in Group User can browse contacts in a group by opening the group in group list with the [OK] button. Figure 47 - Browsing Contacts in a Group When user is browsing contacts of a group, user can also add or remove contacts in that group by pressing the [Add] button to enter the group contacts management screen. Press the [Add] button to create a new contact for the group; press the [Option] button to remove the contact from the group.
Figure 48 - Add/Remove Contacts in a Group 5.9 Using Cloud Phonebook Cloud phonebook allows user to configure the device to download a phonebook from a cloud server. This is very useful for office users to use the phonebook from a single source and save the effort to create and maintain the contact list individually. It is also a useful tool for user to synchronize his/her phonebook from a personal mobile phone to the device with Cloud Phonebook Service which is to be provided publicly soon.
Figure 49 - Cloud Phonebook List 5.10 Open Cloud Phonebook In cloud phonebook screen, user can open a cloud phonebook by pressing the [OK] / [Enter] button. The device will start downloading the phonebook. If downloading failed, user will be prompted with a warning message. Once the cloud phonebook is downloaded completely, user may browse the contact list and dial the same contact number as in local phonebook.
Figure 51 - Browsing Contacts in Cloud Phonebook 5.11 Call Logs The device can store up to 600 call log records and user can open the call logs to check all incoming, outgoing, and missed call records by pressing the soft-menu button [History]. In the call logs screen, user may browse the call logs with the up/down navigation keys. Each call log record is presented with ‘call type’ and ‘call party number/name’.
User can also filter call logs with specific call log type to narrow down the call log records by pressing the left/right navigation button and select one of the call log types in the soft-menu buttons. - Missed Calls - Received Calls/Incoming Calls - Dialed Calls/Outgoing Calls Figure 53 - Filter Call Log Type 5.12 Voice Message If the service of the lines supports voice message feature, when the user is not available to answer the call, the caller can leave a voice message on the server to the user.
Figure 54 - New Voice Message Notification To retrieve the voice messages, user must configure the voice message number first. Once the voice message number is configured, user can retrieve the voice message of a line by pressing the [Dial] button in the voice message screen. When the device is in the default standby mode, Check the [MWI] button. Press the [MWI] button to open voice message configuration screen, select the line to be configured with the up/down navigation keys.
Figure 56 - Configure the Voice Message Number 5.13 Do-Not-Disturb User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls (including call waiting). The DND can be enabled on line basis.
If user wishes to enable or disable DND on a specific line, user could change the DND mode in DND configurations. Press the soft-button [Menu] till you find the [Features] item. Enter [Features] item till you find the [DND] item. Enter [DND] item till you find [DND item. Press the left/right navigation key to change the DND mode or DND state on specific line. When done, press the [Save] button to save the changes. User will see icon ‘SIP Do Not Disturb’ against the enabled line.
Figure 59 - Configure Auto-answering on Line1 Figure 60 - Auto-answering Enabled on Line1 5.15 Call Forward Call forward is also known as ‘Call Divert’ which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line. There are three types: Unconditional Call Forward -- Forward any incoming call to the configured number.
Press the [Call Forward] button to open call forward configuration screen and select the line to be configured with up/down navigation keys. Press the [Enter] button to edit the call forward settings. Select the call forward type with the up/down navigation keys. Click the [Enter] button to configure the call forward number and delay, if applicable. Enable or Disable call forward with the left/right navigation buttons against specific lines and types.
Figure 63 - Activate Call Forward and Configure Call Forward Number Figure 64 - Set Delay Time for Call Forward on No Answer 56
Chapter 6. Phone Settings 6.1 Adjust Audio Volume When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item. Enter [Settings] item till you find the [Basic Settings] item. Enter [Basic Settings] item till you find [Voice Volume] item. Enter [Voice Volume] item and you will find [Handset Volume], [Handsfree Volume] and [Headset Volume] item.
Enter [Contrast] item, press the left/right navigation keys to adjust the LCD contrast. Save the adjustment by pressing [OK] or [Save] when done. 6.4 Set Device Time/Date When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item. Enter [Settings] item till you find the [Basic Settings] item. Enter [Basic Settings] item till you find [Time & Date] item.
Parameters Description YYYY-MM-DD Date (Only Mode = Manual) Time (Only Mode = Manual) Edit the date of the device in the format of yyyy/mm/dd. Edit the time of the device in the format of hh:mm:ss. Hh=00~23, mm=00~59, ss=00~59 6.5 Set Device Language When the device is in the default standby mode, Press soft-button [Menu] till you find the [Settings] item. Enter [Settings] item till you find the [Basic Settings] item. Enter [Basic Settings] item till you find [Language] item.
Chapter 7. Web Portal 7.1 Web Portal Authentication User can log in to the device web portal to manage the device or user’s profile. User must provide correct username and password to be able to log in. 7.2 Web Call Besides making and receiving phone calls by operating the device directly, user could also make and receive phone calls by operating the controls in the web portal. The web call is particularly suitable for users who use headphone.
Figure 65 - Web Call Controls Figure 66 - Web Call, Entering Number and Select Line 61
7.3 SYSTEM (Information) User can get the following system information of the device on this page: Model Hardware Version Software Version Uptime Last uptime MEMInfo And also summarization of network status: Network Mode MAC IP Subnet Mask Default Gateway Besides, summarization of SIP account status: SIP User SIP account status (Registered/Unapplied/Trying/Timeout) 7.4 SYSTEM (Account) User may change his/her web authentication password on this page.
The device is shipped with a default user account. The username and password for the default account are “admin” and “123” which are shown on the bottom side of the device. 7.5 SYSTEM (Configurations) Users with Administrators privilege can export or import the device configuration on this page and reset the device to factory default. 7.6 SYSTEM (Upgrade) The device supports online upgrade by periodically checking the software release version on the cloud server.
7.10 NETWORK (Advanced) The network advanced settings is often configured by IT manager to enhance the quality of service of the device. The configurations are addressed in “VIP-1120PT Administration Guide” 7.11 NETWORK (VPN) User may configure a VPN connection on this page. Please refer to 8.1 VPN for more details. 7.12 LINES (SIP) The service of the line is configured on this page; choose the SIP line (SIP 1 or SIP 2) to configure.
Parameters Description Unconditional Call Forward Number Set the number of unconditional call forward. Enable call forward on busy, when the phone is busy, any Call Forward on Busy incoming call will be forwarded to the number specified in the next field. Call Forward Number on Busy Set the number of call forward on busy.
Parameters Description Ring Type Set the ring tone type for the line. Set the type of call conference; Local = set up call conference Conference Type by the device itself; maximum supports two remote parties, Server = set up call conference by dialing to a conference room on the server. Server Conference Number Set the conference room number when conference type is set to be Server. Transfer Timeout Set the timeout of call transfer process.
Parameters Description Transport Protocol Set the line to use TCP or UDP for SIP transmission. SIP Version Set the SIP version. Caller ID Header Set the Caller ID Header. Enables the use of strict routing. When the phone receives Enable Strict Proxy packets from the server, it will use the source IP address, not the address in via field. Enable user = phone Sets user = phone in SIP messages. Enable SCA Enable/Disable SCA (Shared Call Appearance). Enable BLF List Enable/Disable BLF List.
Parameters Description SIP Encryption Key Set the pass phrase for SIP encryption Enable RTP encryption such that RTP transmission will be RTP Encryption encrypted RTP Encryption Key Set the pass phrase for RTP encryption 7.13 LINES (Dial Peer) This functionality offers you more flexible dial rule; you can refer to the following contents to know how to use this dial rule. Parameters Description There are two types of matching: Full Matching or Prefix Matching.
Examples of different alias applications This feature allows the user to create rules to make dialing easier. There are several different options for dial rules. The examples below will show how it works. Example 1: Global Substitution It seems like a shortcut to dial out. When user dials “32”, the dialed number will be replaced by “833333”. But if user dials “322”, the device will still send “322” rather than “8333332”. The replacement rules should be matched globally.
Example 2: Local Substitution To dial a long-distance call to Taipei requires dialing area code 02 before the local phone number. Using this feature 1 can be substituted for 02. For example, to call 62213123 would only require dialing 162213123 instead of 0262213123.
Example 3: Add Prefixes If the dialed number starts with the fixed prefix number, the phone will send out your dialed phone number adding prefix number automatically. For example, when users dial “9312”, the device will send out “0079312”.
Example 4: Add Suffixes If the dialed number ends with the fixed suffix number, the phone will send out your dialed phone number adding suffix number automatically. For example, when users dial “1383322”, the device will send out “13833220088” .
Example 5: Deletion If the dialed number ends with the fixed prefix number, the phone will send out your dialed phone number deleting prefix number automatically. For example, when users dial “98322”, the device will send out “8322” Figure 71 - Deletion Configuration 7.
The device supports 7 dialing modes: Press # to Send -- Dial the desired number, and press # to send it to the server. Dial Fixed Length -- Configure the fixed length to dial out Send after seconds -- Number will be sent to the server after the specified time. Press # to Do Blind Transfer -- Press # after entering the target number for the transfer. The phone will transfer the current call to the third party.
7.16 PHONE (Features) Configure the phone features and common Settings: Table 7 - Common Phone Feature Settings on Web Parameters Description Configure the Phone DND. Enable Phone DND If enable Phone DND, the phone rejects any incoming call; the caller will automatically be prompted to hang up. Ban Outgoing If you select Ban Outgoing and enable it, and you cannot dial out any number. Enable Call Transfer Enable Call Transfer by selecting it.
Parameters Ring From Headset Description Enable Ring From Handset by selecting it; the phone plays ring tone from handset. When intercom is enabled, the device will accept the incoming call Enable Intercom request with a SIP header of Alert-Info instruction to automatically answer the call after specific delay.
Parameters Description taking; default enabled. Play Dialing DTMF Tone Play DTMF tone on the device when user presses a phone digits at dialing; default enabled. Change caller ID display priority. The default priority is “Phonebook” > Caller ID Display Priority “SIP Display Name” > “SIP URI”. User may select one of the options to change the desired caller ID display priority. Allow user to determine the caller-id display method.
Parameters Description G.711A/U,G.722,G.723,G.729,G.726-32 , ILBC,AMR,AMR-WB,NONE The forth preferential DSP codec: Fourth Codec G.711A/U,G.722,G.723,G.729,G.726-32 , ILBC,AMR,AMR-WB,NONE The fifth preferential DSP codec: Fifth Codec G.711A/U,G.722,G.723,G.729,G.726-32, ILBC,AMR,AMR-WB,NONE The sixth preferential DSP codec: Sixth Codec G.711A/U,G.722,G.723,G.729,G.
Parameters Description headset if the auto-answer or intercom is enabled. 7.18 PHONE (MCAST) This feature allows user to make some kind of broadcast call to people who are in multicast group. User can configure a multicast DSS Key on the phone, which allows user to send a Real-time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
Parameters Description Date Format Select the time/date display format.
To edit a contact, click on the checkbox in front of the contact. The contact information will be copied to the contact edit boxes. Press the “Modify” button after finishing editing. To delete one or multiple contacts, check on the checkbox in front of the contacts wished to be deleted and click the “Delete” button, or click the “Clear” button by selecting any contacts to clear the phonebook.
To configure an LDAP phonebook, the following information should be entered: Display Title (must) LDAP Server Address (must) LDAP Server Port (must) Search Base (must) Access username (optional) Access password (optional) In regard to creating an LDAP phonebook and setting up an LDAP phonebook server, please refer to “VIP-1120PT Administration Guide”. 7.
7.26 FUNCTION KEY The device provides 2 users -- define DSS Keys at most. User may configure/customize each DSS key on this webpage. Table 11 - DSS Key Setting Parameters on Web Parameters Description BLF (NEW CALL/BXFE /AXFER): It is used to prompt user the state of the subscribe extension, and it can also pick up the subscribed number, which help user monitor the state of subscribe extension (idle, ringing, a call). There are 3 types for one-touch BLF transfer method. p.s.
7.27 FUNCTION KEY (Softkey) User can configure different functions in different screens for each softkey.
Chapter 8. Advanced Features 8.1 VPN Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activate a line registration. The device supports two VPN modes, Layer 2 Transportation Protocol (L2TP) and OpenVPN.
8.3 OpenVPN To establish an OpenVPN connection, user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as follows: OpenVPN Configuration file: client.ovpn CA Root Certification: ca.crt Client Certification: client.crt Client Key: client.key User then upload these files to the device on the web page [Network] -> [VPN], Section OpenVPN Files.
Chapter 9. Troubleshooting When the device does not work properly, users may try the following methods to recover the device or gather related information. 9.1 Get Device System Information Users may get the device system information by pressing [Settings] -> [Status]. The following basic information will be provided: Mode IP Software Version More… User can select [More] item to get more information in details. 9.
9.5 Network Packets Capture Sometimes it is helpful to dump the network packets of the device for issue identification. To get the packets dump of the device, user needs to log in to the device web portal, open page [System] -> [Tools] and click [Start] in “Network Packets Capture” section. A pop-up message will be prompt to ask user to save the capture file.
Trouble Case Solution Audio is chopping at far-end This is usually due to loud volume feedback from speaker to in Hands-free speaker mode microphone. Please lower down the speaker volume a little bit; the chopping will be gone.
Appendix I - Icon Illustration Table 13 - Keypad Icons Redial Handsfree (HF) speaker Phone lock = Long-pressed Key(#) Mute Microphone (During Call) + Volume Down/ - Volume Up Table 14 - Status Prompt and Notification Icons Call out Call in Call Hold Network Disconnected Keypad Locked Missed calls SMS New voice message waiting Do-Not-Disturb activated on Phone Auto-answering activated Call forward activated 90
Handsfree (HF) Mode Headphone (HP) Mode Handset (HS) Mode Microphone Muted Mixed type Input Lower Case Upper Case Numeric Input 91
Appendix II - Text Input from Keypad Table 15 - Look-up Table of Characters Mode Icon Text Mode Numeric Lower Case Alphabets Key Button Characters Of Each Press 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 * ＊#(space)@,.:/?<>[]%! &$~+- # # 1 +-*%/|@!: 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz 0 0 * ＊#(space)@,.
Mode Icon Text Mode Upper Case Alphabets Mixed type Input Key Button Characters Of Each Press # # 1 +-*%/|@!: 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WZYX 0 (space) * ＊#(space)@,.:/?<>[]%! &$~+- # # 1 1+-*%/|@!: 2 2abcABC 3 3defDEF 4 4ghIGHI 5 5jklJKL 6 6mnoMNO 7 7pqrsPQRS 8 8tuvTUV 9 9wzyxWZYX 0 (space) * ＊#(space)@,.
Appendix III - LED Definition Table 16 - DSS KEY LED State Type Line Key BLF DND MWI LED Light State Off Line inactive Green On Line ready (Registered) Green Blinking Dialing / Ringing / Call holding Green On Subscribed number is idle. Red On Subscribed number is busy. Red Blinking Subscribed number is dialing.
