SGS-6341-Series User Manual

47.4 RADIUS Troubleshooting
In configuring and using RADIUS, the RADIUS may fail to authentication due to reasons such
as physical connection failure or wrong configurations. The user should ensure the following:
 First make sure good condition of the RADIUS server physical connection
 Second all interface and link protocols are in the UP state (use “show interface”
command)
 Then ensure the RADIUS key configured on the switch is in accordance with the one
configured on RADIUS server
 Finally ensure to connect to the correct RADIUS server
If the RADIUS authentication problem remains unsolved, please use debug aaa and other
debugging command and copy the DEBUG message within 3 minutes, send the recorded
message to the technical server center of our company.
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User’s Manual of SGS-6341 series