Quick Guide
– 5 – – 6 –
1
PoE In-Use
1
HPOE-2400G
RESET
PoE 1
Fail
FAN1
Fail
PoE 2
Fail
FAN2 
Fail
SYS PWR
Management
Hardware Reset
Figure 3. POE-2400G / HPOE-2400G Reset Button
10/1001000
HPOE-1200G
FAN Fail RESET
SYS PWR
PoE Fail
Management
IEEE 8
Hardware Reset
Figure 4. POE-1200G / HPOE-1200G Reset Button
5. Customer Support
Thank you for purchasing PLANET products. You can browse 
our online FAQ  resource and User’s Manual  on PLANET  Web 
site  rst  to  check  if  it  could  solve  your  issue.  If  you  need 
more  support  information,  please  contact  PLANET  switch 
support team. 
PLANET online FAQ:
http://www.planet.com.tw/en/support/faq.php?type=1
Switch support team mail address:
support_switch@planet.com.tw
POE-1200G  /  POE-2400G  /  HPOE-1200G  /  HPOE-2400G 
User’s Manual:
http://www.planet.com.tw/en/support/download.
php?type1=2&model=&type
(Please select your switch model name from the drop-down 
menu of Product Model.)
Copyright © PLANET Technology Corp. 2015.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other 
trademarks belong to their respective owners.


