User's Manual
Table Of Contents
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party is still ringing.
Blacklist feature codes
Black list feature codes allow the extension users to add external phone numbers to IPPBX system blacklist from
their phones, consequently the numbers added will not be able to dial in to the IPPBX system.
Adding blacklist numbers from phone by using feature codes is the same as adding blacklist numbers from admin
and operator UI.
Blacklist the last caller allows you to dial *76 to directly add the last caller’s number to the IPPBX blacklist.
You may also dial *75 (end with #) and follow the voice prompts to specify the number you wish to blacklist to add
numbers to the IPPBX system blacklist.
To remove numbers from black list (whitelist a number), you can dial *075 (end with #) and follow the voice
prompts to specify the number you wish to whitelist.
Call Spy feature codes
Call Spy allows users to dial the spy feature codes following by an extension number to listen to the call
conversation in real-time.
Normal Spy: For example, extension 410 is talking to someone on the phone, you can dial *90410 (end with #)
to listen to their conversation, however, neither speaker will be able to hear you.
Whisper Spy: Whisper spy is also known as coaching. For example, a new employee is talking to the customer
on the phone, their supervisor can dial *91 following by the employee’s extension number (end with #) to
listen to their conversation. The supervisor can talk to the new employee only without the customer hearing
the conversation.
Barge Spy: Barge spy is similar to an instant 3-way conference call. While an extension user is talking to
someone else on the phone, you can dial *92 following by their extension number (end with #) to talk to
both of the speakers.