User's Manual

Table Of Contents
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In the Time Conditions drop-down list, select a time rule for this trunk, so the inbound calls will be routed on time
basis.
In the Business Hours field you should select a calling destination for business hours, and in the Non-business
Hours field select a calling destination for non-business hours.
Distinctive Ringtone is optional, if needed, you may specify the ringtone name of the phone, so when the callers
call in from this trunk the phone will ring this specific ringtone. It requires the phone supporting distinctive
ringtone feature.
This is how you configure inbound routes for a trunk, you may configure the same inbound routes for other trunks
or use different inbound route settings per your requirements.
Direct Routing
Path: Telephony -> Inbound Control -> Direct Routing
You may set up Direct Routing based on the DID numbers of your VoIP/E1/T1/BRI trunk lines and the phone
numbers of the external callers. Direct Routing has higher priority than time conditions and other general inbound
routes.
Direct Routing based on DID numbers will cause the inbound calls which dialed the specified DID number to a
specific call destination without the limitation of any other inbound settings.
To add a Direct Routing rule based on DID number, please click on the "Add" button as shown below.
In the popup window, specify one of your DID numbers, and assign a call destination for all inbound calls by calling
this DID number.