User's Manual

Table Of Contents

Internet Telephony PBX System

IPX-330/IPX-2100/IPX-2200/IPX-2500

Table of Contents

Introduction ..................................................................................................................................- 1 -

Features .................................................................................................................................- 5 -

Package Contents ..................................................................................................................- 7 -

Physical Specifications of IPX-330 .........................................................................................- 8 -

Physical Specifications of IPX-2100 .......................................................................................- 9 -

Physical Specifications of IPX-2200 / IPX-2500 ................................................................... - 10 -

Plug-in modules for IPX-2100/IPX-2200/IPX-2500 ............................................................. - 12 -

Specifications ..................................................................................................................... - 15 -

Installation Procedure ........................................................................................................ - 27 -

New System Setup Wizard ................................................................................................. - 27 -

Extensions .................................................................................................................................. - 33 -

Departments ...................................................................................................................... - 33 -

IP Extensions ...................................................................................................................... - 34 -

Analog Extensions .............................................................................................................. - 38 -

Inbound Control ......................................................................................................................... - 39 -

Inbound Destinations ......................................................................................................... - 39 -

IVR ...................................................................................................................................... - 39 -

Time Conditions ................................................................................................................. - 41 -

Inbound Routes .................................................................................................................. - 42 -

Direct Routing .................................................................................................................... - 43 -

Inbound Fax ........................................................................................................................ - 45 -

Blacklist .............................................................................................................................. - 46 -

Outbound Control ...................................................................................................................... - 47 -

Trunks ................................................................................................................................. - 47 -

FXO/GSM/WCDMA Trunks (IPX-21FO/IPX-21GS/IPX-21MA) ..................................... - 47 -

E1 Trunks (IPX-21PR) .................................................................................................. - 48 -

BRI Trunks (IPX-21BRv2) ............................................................................................. - 49 -

VoIP Trunks ................................................................................................................. - 50 -

Dial Rules ............................................................................................................................ - 52 -

Dial Permissions ................................................................................................................. - 53 -

PIN Sets .............................................................................................................................. - 55 -

Audio Library .............................................................................................................................. - 56 -

Music On Hold .................................................................................................................... - 56 -

IVR Prompts ........................................................................................................................ - 56 -

Custom Prompts ................................................................................................................. - 57 -

Advanced Features ..................................................................................................................... - 58 -

Call Forward ....................................................................................................................... - 58 -

Follow Me ........................................................................................................................... - 59 -

Wake Up Call ...................................................................................................................... - 60 -

Conference ......................................................................................................................... - 61 -

DISA .................................................................................................................................... - 62 -

Paging & Intercom .............................................................................................................. - 63 -

Call Queue .......................................................................................................................... - 64 -