User's Manual

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Reports
Call Logs
Path: Reports -> Call Log
Call logs are also known as CDR (Call Detailed Records), on the call logs page you can check records for any call
that went through the IPPBX system.
To query call logs, you need to first specify the searching criteria.
 In the Type dropdown list choose Outbound, Inbound or Internal to search outbound calls, inbound call or
internal calls only.
 In From and To fields set the start and end date to search call logs within this period of time.
 By specifying the name of a trunk in the Trunk Name field to search the inbound or outbound calls came in or
sent out through this specific trunk only.
 In the PIN Code field specify a PIN code of a PIN Set to search outbound calls made by using this PIN code.
The searching results might look like below.
 The time when this call took place will be listed in the Start Time column.
 In the Call From column lists the original caller of the calls.
 In the Call To column lists the first callee but might not be the last.
 The Final Callee column lists the extension/destination where the call finally ends.
 In the Duration column lists the call duration of each phone calls, this might not be the exact talk time, as
when calling though the FXO ports, IPPBX system will auto answer the inbound calls so IVR works, and it will
auto answer the outbound calls, so the IPPBX could send the numbers out through the PSTN lines.
 In the Trunk Name column lists the trunks used by those phone calls. Internal call will not take any trunk so
this blank will be blank for internal calls.
 In the PIN Code column, only those outbound calls made out with a PIN code will list the PIN code used here.
This is a good idea to tell which user/users made the call, as the PIN codes are not shared by every extension
user. Every extension may have a PIN different than others or several extension users share a PIN code that is
different than others.
 In the Type column it indicates the type of each phone call, inbound, outbound or internal.
 In the Status column you could tell if the calls are successfully made or failed for any reason.
 The Call Recording column indicates which calls are recorded and which ones are not.
You may download the search results as a CSV file by clicking on the button, or you may
download all the call logs by clicking on .