User's Manual

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Once the process begins, the Start button will change to Stop. At this moment, you should make a call to recur the
phone call problem or ensure some other problem had recurred, so the captured network traffic could content
errors that are helpful for troubleshooting. Once done click on button, and the captured network traffic will
be automatically downloaded.
The downloaded file could be analyzed by Wireshark or you could send the file to PLANET support team for help.
Channel Monitor
Channel Monitor, technically DAHDI Monitor allows you to monitor signal level on analog channel and record the
output to a file. Recorded audio files are by default raw signed linear PCM. You can play it to the speaker to listen
to the phone call signaling on the analog channel. Or you can use a sounds editor to visual display the audio level
at both the Rx (audio Received by Asterisk) and Tx (audio Transmitted by Asterisk).
Usually Channel Monitor can be used to capture the caller ID signaling of an FXO channel. If you are experiencing
caller ID problem you can perform channel monitor on the FXO port and then analyze the captured packets. If
needed, you can send this file to PLANET support for help.
Path: Maintenance -> Diagnostic -> Channel Monitor
Before starting channel monitor, you need to select an FXO interface. Then click on button to capture
signaling on the selected interface.
Once the process started the button will change to Stop. Now you should recur the problem by making a call in
through the selected interface. When the extension started to ring the third time you may hangup and stop
channel monitor by clicking on button. As soon as the channel monitor stopped, the captured signaling will
be automatically downloaded.
If you have knowledge of how to analyze the files you may open them with some sound editors like Wavepad, or
you may send the file to PLANET support team for help.
Backup
Taking a backup on IPPBX system is the same as when you create a recovery point on your Windows system. By
restoring the backup you can recover the IPPBX system configurations to the time point when it was still
functioning well.
Normally the first backup should be taken when you have finished configuring the IPPBX to work for the very first
time. Also, when you have applied new changes to your configuration is always a good time to take another