User's Manual

- 117 -
Method 1: Reset from web UI
Resetting the IPPBX system
Click on button and confirm with the popup window, reset process will begin. During the reset process the
IPPBX system will restart and the whole process will take around 4 to 5mins for IPX-330 and IPX-2100, 2 to 3mins
for IPX-2200 and IPX-2500.
Before resetting you may enable “I’d like to keep the network profiles” option, so after resetting you may still
access the IPPBX system web UI from the same IP. If network profiles had been reset too, you’ll need to access the
IPPBX system via the default IP address.
WAN default IP: 172.16.0.1
LAN Default IP: 192.168.0.1
After resetting when you access the web UI you’ll first see the quick setup wizard, if you choose to use backup file
to restore the system configurations, you may skip the quick setup wizard, if you wish to configure a fresh new
phone system, you may follow the wizard to complete the configurations.
Reset from web UI will clear all system configurations, except if you have enabled “I’d like to keep the
network profiles” option which will keep the network configurations.
Except configurations to be erased, user data will also be erased, including call logs, call recordings,
voicemails, faxes, etc.
By default backups will be kept, so after resetting from web UI you may restore backup directly from
the IPPBX system.
Method 2: Reset by RESET button at system running stage (IPX-330 and IPX-2100 only)
When the IPX-330/IPX-2100 IPPBX system is running, the SYS LED indicator winks once every 2 seconds. Now you
may press and hold the RESET button on the back panel of the IPPBX for about 7 seconds, then the SYS LED will go
off, the IPPBX system will reboot and start the reset process.
Reset IPX-330/IPX-2100 IPPBX this way is the same as resetting from the web UI. Only difference would be you
cannot choose to keep the network profiles, so you will need to access the IPPBX system via the default IP.
Method 3: Reset by RESET button at system booting stage (IPX-330 and IPX-2100 only)
Reset the IPX-330/IPX-2100 IPPBX system by RESET button at system booting stage will erase everything on the
IPPBX system, including backups will be erased as well. Resetting this way will fully recover the IPPBX system to
factory defaults.
So if you wish to restore the IPPBX configurations with a previous backup, please download it to you operating
system first before resetting.
To reset the IPX-330/IPX-2100 IPPBX system at system booting stage, you need to first cut off the power supply.
Press and hold the RESET button then power it on. 4 to 5 seconds later when SYS LED goes off release the RESET
button.
Around 5mins later access the IPPBX system via the default IP address. You’ll first be directed to the quick setup
wizard page, you may start configuring a fresh new phone system or you may skip and upload offline backup to
restore previous configurations.