User's Manual

- 113 -
Upgrade
PLANET will update the IPPBX firmware at regular intervals for new features and bug fixes. You can visit our official
website www.planet.com.tw to check the updates for your IPPBX system.
The downloaded firmware package should be in .rar or .zip format, please extract the package first and upgrade
with the uImage-md5.xxx file to upgrade your IPPBX system.
Path: Maintenance -> Upgrade
The current firmware version and the last time when the firmware was upgraded will be displayed on the
firmware upgrade screen.
Before upgrading, you may refer to the information and consider if a new firmware upgrading is necessary.
To upgrade the firmware please click on the button to locate the uImage-md5.xxx file, the file
extension “.xxx” should match your IPPBX model, otherwise the upgrade will fail.
After the file is located, click on the button to upgrade. For IPX-330 and IPX-2100, the whole process will
take 4 to 5 minutes, for IPX-2200 and IPX-2500, the whole process will take 2 to 3 minutes, when done please
refresh the web page to re-login.
Firmware upgrade will cause the IPPBX system to restart and as a result all the phone calls going
through the system will be terminated. So please make sure there’re no phone calls going on before
you upgrade.
Diagnostic
PING
Path: Maintenance -> Diagnostic -> PING
The ping command is a very common method for troubleshooting the accessibility of devices. It uses a series of
Internet Control Message Protocol (ICMP) Echo messages to determine:
 Whether a remote host is active or inactive.
 The round-trip delay in communicating with the host.
 Packet loss.
First specify the domain or IP of the host you want to contact then click on the button and then the
command begins to process. You will receive results output from the system indicating the reachability of the
destination.