User's Manual
Table Of Contents
Video Wall Ultra 4K HDMI/USB Extender over IP with PoE
IHD-410PT / IHD-410PR
52
Q10: Why did it fail when upgrading firmware?
A:
1. The IHD-410PT has a different firmware from the IHD-410PR. Please choose the correct firmware
before upgrading the firmware.
2. Do not interrupt the upgrading procedure.
3. User should upgrade the firmware to every unit. (For example, if there are 3 Rx’s, user should
update for 3 times.)
Q11: Why can’t I send data via RS232?
A:
Please check the following:
1. The Tx and Rx should connect to each other successfully.
2. The baud rate of Tx and Rx should be the same.
Q12: How to restore IHD-410PT or IHD-410PR to factory default setting
A:
Please refer to the steps below:
1. Turn off the device first.
2. Press and hold the reset button, and then turn on the device. Keep pressing the reset button until
the ACT and Link LED flash.
3. Turn off the device and back on. Once the device is operational again, it has restored to default
settings.
Q13: About HDCP issue.
A:
The system will disable the video output signal when it detects non-HDCP compliant display(s)
playing the HDCP video source. All the connected output displays must be HDCP compliant while the
video source is HDCP compliant.
Q14: Why is 4K video source watched on a non 4K monitor so blur or choppy?
A:
We suggest user do not use the low-resolution monitor to watch the higher quality video source. The
screen resolution can only be backward compatible, not forward compatible. So please adjust the
video source resolution appropriate for the output screen resolution.
Q15: How to use IR extension on IHD-410PT and IHD-410PR?
A:
Please refer to the steps below:
1. Connect the IR emitter cable to IHD-410PT, and make IR emitter cable focus to video source
device.
2. Connect the IR receiver cable to IHD-410PR.
3. Power on IHD-410PT and IHD-410PR.
4. Make them connect to each other.
5. Use the remote controller of video source device to control video source device via IR receiver
cable.
Q16: Do I have to use the same screen resolution to set video wall?
A:
We suggest user to use the same screen resolution to set video wall so that user can get the best
performance.