IHD-410-Series User Manual
Table Of Contents
Video Wall Ultra 4K HDMI/USB Extender over IP with PoE
IHD-410PT / IHD-410PR
49
APPENDIX A. Troubleshooting & Frequently
Asked Questions
Q1: Where is the Bonjour Browser Software?
A:
Basically, there are so many third-party search tools that can be used, as long as you can find the IP
of the unit. If you want to use Bonjour Browser, please e-mail to us (support@planet.com.tw) and we
will provide it to you.
Q2: What kind of switch should user use for this product?
A:
It is recommended to use the switch which supports Gigabit PoE, Jumbo Frame functions and IGMP
snooping function (V2 is fine).
By the way, the maximum power consumption is 14W for each unit.
Q3: What is the default IP address of IHD-410PT and IHD-410PR?
A:
The default IP address of IHD-410PT and IHD-410PR is B class Networking:168.254.xxx.xxx. Please
set the IP address of the connected PC as static IP, such as 169.254.xxx.xxx and the sub mask as
255.255.0.0.
Q4: How to find the IHD-410PT’s or IHD-410PR’s IP address
A:
User is able to find the device’s IP address via the monitor or Bonjour Browser.
Via the monitor:
1. Connect HDMI monitor to the Receiver (IHD-410PR) unit’s HDMI Out interface.
2. Set an identical ID number on DIP switch for all units of the same group.
3. Use Cat5e/6 cables (EIA/TIA 568B industry standard compliant) for connection between
Transmitter/Receiver and the IEEE 802.3af/at PoE+ switch.
4. Apply the proper power to the Transmitter, Receiver, switch and monitor.
5. The monitor will show the information shown below.
Via Bonjour Browser:
1. Search and download Bonjour Browser from internet.
2. Install Bonjour Browser in PC.
3. Power on IHD-410PT and IHD-410PR.
4. Connect PC, IHD-410PT and IHD-410PR in the same switch.
5. Run Bonjour Browser to find IHD-410PT and IHD-410PR.
Q5: How can I convert the video source?
A:
There are three ways to convert the video source. One is to use DIP switch, while the other two are to
set VLAN port and go with HDMI splitter (matrix).
1. A Tx (transmitter) supports DIP switch for 16 channels, and every time when you convert the
source, you have to switch DIP of all units to the same number.