User's Manual
Table Of Contents
- Directory
- 1 Picture
- 2 Table
- 3 Safety Instruction
- 4 Overview
- 5 Install Guide
- 6 Appendix Table
- 7 Introduction to the User
- 8 Basic Function
- 9 Advance Function
- 10 Phone Settings
- 11 Web Configurations
- 12 Network >> Basic
- 12.1 Network >> Service Port
- 12.2 Network >> Advanced
- 12.3 Line >> SIP
- 12.4 Line >> SIP Hotspot
- 12.5 Line >> Dial Plan
- 12.6 Line >> Action Plan
- 12.7 Line >> Basic Settings
- 12.8 Phone settings >> Features
- 12.9 Phone settings >> Media Settings
- 12.10 Phone settings >> MCAST
- 12.11 Phone settings >> Action
- 12.12 Phone settings >> Time/Date
- 12.13 Phone settings >> Tone
- 12.14 Phone settings >> Advanced
- 12.15 Phonebook >> Contact
- 12.16 Phonebook >> Cloud phonebook
- 12.17 Phonebook >> Call List
- 12.18 Phonebook >> Web Dial
- 12.19 Phonebook >> Advanced
- 12.20 Call Logs
- 12.21 Function Key >> Function Key
- 12.22 Function Key >> Softkey
- 12.23 Function Key >> Advanced
- 12.24 Application >> Manage Recording
- 12.25 Security >> Web Filter
- 12.26 Security >> Trust Certificates
- 12.27 Security >> Device Certificates
- 12.28 Security >> Firewall
- 12.29 Device Log >> Device Log
- 13 Trouble Shooting
High Definition Touch Color Screen Smart Media Android SIP Conference Phone
ICF-1900
146
13 Trouble Shooting
When the phone is not in normal use, the user can try the following methods to restore
normal operation of the phone or collect relevant information and send a problem report
to PLANET technical support mailbox.
13.1 Get Device System Information
Users can get information by pressing the [Menu] >> [Status] option in the phone.
The following information will be provided:
The network information
Equipment information (model, software and hardware version), etc.
13.2 Reboot Device
Users can reboot the device from soft-menu, [Menu] >> [Phone settings] >> [System],
and press [Reboot], Or, simply remove the power supply and restore it again.
13.3 Reset Device to Factory Default
Reset Device to Factory Default will erase all user’s configuration, preference, database
and profiles on the device and restore the device back to the state as factory default.
To perform a factory default reset, user should press [Menu] >> [phone setting]>>
[maintain] , and then input the password to enter the interface. Then choose [Phone
Reset] and press [Reset]. The device will be rebooted into a clean factory default state.
13.4 Screenshot
If there is a problem with the phone, the screenshot can help the technician locate the
function and identify the problem. In order to obtain screen shots, log in the phone
webpage [System] >> [Tools], and you can capture the pictures of the main screen (you
can capture them in the interface with problems).