User Manual Planar® UltraResTM X Series URX75 URX75-ERO URX75-ERO-T URX85 URX85-ERO URX85-ERO-T URX100 URX100-ERO URX100-ERO-T Planar UltraRes X Series User Manual 020-1396-01A Page | 1
Copyright © September 2022 by Planar Systems, Inc. All rights reserved. This document may not be copied in any form without permission from Planar. Information in this document is subject to change without notice. Trademark Credits Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies. Disclaimer The information contained in this document is subject to change without notice. Planar Systems, Inc.
Table of Contents Introduction ................................................................................................................... 5 1. 2. 3. 4. Safety Information ..............................................................................................................6 Safety Precautions .............................................................................................................6 2.1 Important Safety Instructions.......................................................
20. 19.4 Advanced Settings Menu .................................................................................47 19.5 Information Menu .............................................................................................69 Using the Touch Screen ...................................................................................................72 Planar UltraRes X Series Remote Monitoring Software ........................................... 73 21. 22. 23. 24. 25. 26. 27. 28. 29.
Introduction The Planar® UltraRes X™ Series is a line of 75", 85" and 100" 4K resolution (3840 x 2160) professional LCD displays with 700-nit brightness and wide color gamut perfect for High Dynamic Range (HDR) content. The displays offer superior visual performance with multi-source viewing and advanced processing ideal for applications ranging from collaborative meeting spaces to high-impact digital signage and media rooms.
1. Safety Information Before using the Planar UltraRes X Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • • • 2. • • Be sure to observe the following instructions. For your safety, be sure to observe ALL the warnings detailed in this manual. For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.
2.1 Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use the display near water. 6. Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. 8. Do not defeat the safety purpose of the polarized or grounding type plug.
3. Recommended Usage In order to get the most out of your LCD, use the following recommended guidelines to optimize the display. 3.1 Burn-In Versus Temporary Image Retention Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way. Normal use of an LCD is defined as displaying continuously changing video patterns or images.
3.3 Important Waste Disposal Information Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at http://www.planar.com/about/green/. The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste.
4. Cleaning the Display If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire. Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage. Keep the following points in mind when cleaning the surface of the display: • • • • When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.
Unpacking and Checking Accessories 5. Package Contents Part Description Number LCD Display One per box. 1 Planar UltraRes X Profile Mount Brackets (optional) For hanging of Planar UltraRes X products. 2 Planar UltraRes X Service Brackets (optional) For placing a Planar UltraRes X product in service mode and locking the panel in place when installed. 2 Planar UltraRes X Profile Mount Install Template (optional) For use when installing Planar UltraRes X Profile Mounts.
6. Accessory Kit Part Description Number AC power cord Power cord 1 IR sensor Used to receive signals from the remote control. 1 HDMI cable HDMI cable. 1 USB cable Connects to a PC for touch functionality (touch models only) and serial commands (all models). 1 Remote control Used to control the display. Two AAA batteries are included but not installed. 1 Carrying Strap For lifting and carrying the display using three people.
7. Planar UltraRes X Series – Standard Inputs 7.1 URX75 / URX75-ERO / URX75-ERO-T URP75 / URP75-ERO / URP75-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Planar UltraRes X Series User Manual 020-1396-01A 13 Description USB-B: Touch LAN USB-A: Service IR: 2.5mm TRS (female) RS232: DB9 (female) SPDIF Audio Out Line Audio Out: 2.5mm TRS (female) AC ON/OFF AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.
7.2 URX85 / URX85-ERO / URX85-ERO-T URP85 / URP85-ERO / URP85-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Planar UltraRes X Series User Manual 020-1396-01A 14 Description USB-B: Touch LAN USB-A: Service IR: 2.5mm TRS (female) RS232: DB9 (female) SPDIF Audio Out Line Audio Out: 2.5mm TRS (female) AC ON/OFF AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.4 HDMI 4: HDMI, 4K/30Hz, HDCP 1.
7.3 URX100 / URX100-ERO / URX100-ERO-T URP100 / URP100-ERO / URP100-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Planar UltraRes X Series User Manual 020-1396-01A 15 Description USB-B: Touch LAN USB-A: Service IR: 2.5mm TRS (female) RS232: DB9 (female) SPDIF Audio Out Line Audio Out: 2.5mm TRS (female) AC ON/OFF AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.4 HDMI 4: HDMI, 4K/30Hz, HDCP 1.
Installing the Display This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit. 8. Before You Begin Before installation, keep the following points in mind: • • • • • • • • The Planar UltraRes X Series displays are heavy. Be sure that the structure has adequate design to support the weight of each display to be mounted.
8.2 • • Other Things You May Need LCD screen cleaner or LCD wipes – available at most electronics stores At least two very strong people to help lift unit into place 8.3 Plan Your Installation You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following: • Power maximums reference below by display size: Model Max Current @ 115VAC URX75 URX85 URX100 • • • • • • 1.7A 2.2A 2.
9. Mounting with a VESA Mount The Planar UltraRes X Series can be mounted with the Planar Profile Mounting System (see page 13) or with a VESA mount, available from Planar or other manufacturers. If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an Installation manual. Follow these instructions carefully. Keep in mind the following general installation guidelines: • • Screw length is crucial and will vary depending on the type of mount you use.
10. Installing the Optional Planar Profile Mounting System For Planar Profile kits, a template has been supplied in the kit to simplify installation of the Planar Profile components. If the template has been misplaced or lost, refer to the product outline drawing for pertinent dimensions on the location of the Planar Profile mount component locations. The following steps describe the use of the template to locate components.
2. Using the dimensions on the template for the model being installed, mark the location of the upper-left mount position. 3. Install the left mount as indicated. The marked position is the location of the center hole on the mount.
4. Level and install the main support screws. At minimum, two pieces of mounting hardware must be used on a single hanging mount component. Note: When mounting, it is best practice to install hardware on either side of the hook to distribute the load both vertically and horizontally. Failure to do this may result in the panel flexing outward from the wall. 5.
6. Remove the template and install the right mount in the location marked. The marked position is again the location of the center hole on the mount. 7. Level and install the main support screws. At minimum, two pieces of mounting hardware must be used on a single hanging mount component. 8. Place template vertically on either hook of the installed hanging mounts.
9. Plumb the template, slightly pull down and mark the three locations of the service mounts attachment locations for the model product being installed. Note: The “V” notch in the template labeled for the model being installed can be used to verify the center marks made in step 1 are correct. 10. Remove the template and repeat steps 8-9 for the other hanging mount.
11. Install the service mounts where marked. Note: Two of the side mount attachment locations are slotted, in case when the panel is installed there needs to be a slight vertical adjustment in location. 12. Release the locking tabs on the service mounts so they do not interfere with the display installation.
13. Hang the display on the mounting hooks where circled. Note: It is recommended that capable lift equipment be used to install the displays due to their weight. Planar provides lifting eyes (sold separately) for use with capable equipment (see “Using the Lifting Eyes” on page 27). If mechanical equipment is unavailable or impractical, Planar supplies lifting straps for use with lifting displays.
16. To gain easy access to the rear of the display to connect cables, use the kickstands on the service mounts. Rotate the kickstand down after pulling the panel out. The kickstands will nest into the lower panel mount brackets. Caution: Use both kickstands. Using only one will cause stresses in the panel that can cause damage.
10.1 Using the Lifting Eyes 1. Slide the eye assemblies upward into the slots where shown. There will be a click when they are fully seated. 2. Securely attach the lift mechanism and note the requirements below for spacing. For a spreader bar application, the bar should be a minimum of 200mm (7.9”) from the edge of the display. For a single point lifting application, the angle of the line between the eyehooks and the display must be 45° or greater. 3. Lift the panel into place. 4.
5. Remove the lifting eyes by pulling out the retaining pin, allowing the lifting eyes to slide down. Note: To completely remove, it may be required to slide the lifting eyes horizontally past the hanging mounts after disengaging from the panel.
11. Installing OPS Expansion (Optional) Planar UltraRes X Series displays are equipped with an expansion slot that supports the Intel® Open Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc. To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display. No external video or power cables are required.
Operating the Display 12. OSD Keypad The OSD keypad is located on the rear of the display.
13. Remote Control Receiver The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display.
14. LED Indicators The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean. LED On Power Status Condition Green Standby mode Amber Full power mode Green Flashing (1 Hz) AC power on Green Flashing (0.5 Hz) Powering on from standby Green Flashing (5 Hz) Firmware updating Amber Flashing (5 Hz) Power supply failure Green and Amber Firmware update failure 15.
17. Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.
18. IR Command Protocol The Planar UltraRes X Series displays accept commands in the form of IR signals that conform to the NEC protocol. Each Planar UltraRes X Series remote control has an NEC control code associated with it. You can use these codes to program a third-party “universal” remote control to work with the Planar UltraRes X Series displays. These third-party products usually come with a computer software application for this purpose.
Remote Control Button Name Address Data NEC Data From Remote (Hex Code) Description ON 1785 1 0x06F901FE Power on OFF 1785 9 0x06F909F6 Power off 1785 2 0x06F902FD Not used 1785 3 0x06F903FC Not used ** 1785 6 0x06F906F9 Not used PRESETS 1785 4 0x06F904FB Opens the Presets menu PRESET 1 1785 5 0x06F905FA Applies Preset 1 PRESET 2 1785 7 0x06F907F8 Applies Preset 2 PRESET 3 1785 8 0x06F908F7 Applies Preset 3 PRESET 4 1785 10 0x06F90AF5 Applies Preset
Remote Control Button Name Address Data NEC Data From Remote (Hex Code) Description VIDEO WALL 1785 34 0x06F922DD Opens the Tiling menu MISC 1785 11 0x06F90BF4 Opens the Image Information menu MENU 1785 21 0x06F915EA Opens the menu PREV 1785 22 0x06F916E9 Returns to the previous menu ENTER 1785 23 0x06F917E8 Selects the current menu item UP 1785 26 0x06F91AE5 Navigate up LEFT 1785 29 0x06F91DE2 Navigate left RIGHT 1785 31 0x06F91FE0 Navigate right DOWN 1785 24
18.1 Locking the Keypad and IR Remote You can lock the keypad and IR remote functionality on the display. To lock the keypad, go to Main Menu -> Advanced Settings -> System Settings and select Keypad Lock. To lock the IR remote, go to Main Menu -> Advanced Settings -> System Settings and select IR Remote Lock. 18.2 Unlocking the Keypad and IR Remote To unlock the keypad, press the following keys on the keypad in the order listed: UP, UP, RIGHT, LEFT, DOWN.
18.5 Turning the Display Off With the power on, press the OFF button on the remote or the power button on the keypad to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet. Note: The display may automatically turn off the backlight or enter standby mode if no signal is present for a certain period of time. See the description of the Power Saving Mode setting on page 48 for more information. 18.
18.8 Navigating Through the Menus 1. With the power on, press MENU. The MAIN menu appears. 2. Within the menu, use adjust options. , , , , and ENTER to navigate through the menus and 3. Press PREV on the remote control, or MENU on the keypad, to return to the previous menu. To exit the menu system, press MENU on the remote control, or continue to press menu on the keypad until the main menu is reached.
19. Inputs and Views Menu This menu shows how the sources will be laid out on the screen based on the current MultiSource View and Advanced Layouts selections. Multi-Source View • • • • Select the Multi-Source View mode Options: Single, Dual, Triple, Quad, PIP; Default: Single Note: For the Advanced Layouts submenu, refer to page 41. Note: You can only use 4K/60Hz in Single mode.
Zone 4 • • • Select the source displayed in Zone 4 Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS; Default: HDMI 4 Note: If HDMI1 was selected as another source, OPS cannot be selected. If OPS was selected as another source, HDMI1 cannot be selected. Auto Scan Sources • • Select whether the display will automatically scan for a valid source on any input or zone that does not have a source currently displayed.
19.1 Image Adjust Menu This menu is used for making common image adjustments for the current zone. Current Zone • • • The zone that is currently being adjusted. All of the settings in this menu are saved per input. The zone’s corresponding input source is shown in the title bar, and the graphic beneath that shows which zone is being adjusted in the current Multi-Source View mode and Advanced Layout setting (if applicable).
Brightness • • Adjust the black level of the image Range: 0~100; Default: 50 Contrast • • Adjust the white level of the image Range: 0~100; Default: 50 Color • • Adjust the saturation of the image Range: 0~100; Default: 50 Tint • • Adjust the hue of the image Range: 0~100; Default: 50 Sharpness • • Adjust the sharpness of the image.
Red Offset • • Adjust the red offset of the image Range: 0~100; Default: 50 Green Offset • • Adjust the green offset of the image Range: 0~100; Default: 50 Blue Offset • • Adjust the blue offset of the image Range: 0~100; Default: 50 Gamma • • • Set the gamma of the image Options: 1.5, 1.55, 1.6, 1.65, 1.7, 1.75, 1.8, 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6, 2.65, 2.7, 2.75, 2.8 Default: 2.
19.2 Audio Menu This menu enables you to make audio adjustments to the selected zone. Note: Volume, Bass, Treble and Balance do not apply to the S/PDIF output. Audio Select • • • The zone that is currently being adjusted and whose audio is being played. The zone’s corresponding input source is shown in the title bar. Options: Zone 1, Zone 2, Zone 3, Zone 4; Default: Zone 1 Note: Changing the Audio Select setting via the ZONE 1-4 keys also changes the Current Zone setting.
Enable Internal Speakers • • Disable or enable the built-in speakers Options: On, Off; Default: On Mute • • Mute or unmute the audio Options: On or Off; Default: Off 19.3 Presets Menu This menu enables you to save Inputs and Views settings, Image Adjust settings, Audio settings, the Backlight Intensity setting, the Local Dimming setting, and Tiling settings. You can save up to 10 presets using this menu (more can be saved via the serial command interface).
19.
Power Submenu Auto Power On • • If set to On, the display will automatically leave standby after AC power is applied Options: On, Off; Default: Off Power Saving Mode • • Set the action to take if there is no signal detected after the period of time specified by the Power Saving Delay setting Options: Disabled, Power Down, Wake on Signal; Default: Disabled • Disabled: Once powered on, the display will remain on even if no signal is present.
Power Saving Delay • • Sets the amount of time before initiating the standby state specified in Power Saving Mode when no signal is present Options: 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, 60 Minutes; Default: 5 Minutes Power On Delay • • Sets the amount of time to delay between an ON command being received and the display leaving standby.
Network Submenu The default static IP values are: • • • IP Address: 192.168.12.12 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.12.1 The static IP settings that you program will be used if a DHCP server cannot be found. MAC Address • The MAC address of the system IP Address • The current network address. You can use the number keys on the remote to enter this information. Subnet Mask • The current subnet mask. You can use the number keys on the remote to enter this information.
Menus and Messages Submenu Menu Position • • Move the OSD menu to a different location on the screen Options: Center, Upper Left, Upper Right, Lower Left, Lower Right; Default: Center OSD Transparency • • Set the transparency of the OSD so that the image behind it can be seen. Higher values mean greater transparency. Range: 0~5; Default: 0 OSD Timeout • • Set the amount of time in seconds since the last keypress before the OSD menu automatically closes.
Schedule Submenu Planar UltraRes X Series User Manual 020-1396-01A 52 Page | 52
Set Date and Time • • Set the internal system clock. If Use Network Time is unchecked, you can set the following settings individually: Time Zone, Year, Month, Day, Date, Hour, and Minute. Note: If Use Network Time is checked and DHCP is unchecked, the display will be unable to obtain the network time unless a DNS server is programmed. This is done via the DNS Server setting in the Network menu or the serial command interface. Set Event 1~Event 20 • • • • Event Enabled: Turns on the event.
EDID Submenu This menu specifies the EDID format and preferred timing for the selected connector. Selected Connector • • Set which connector is used Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS, All Program EDID • Program the EDID information for the selected connector based on the selections in the EDID submenu EDID Type • • • • • Set the EDID type to determine the base EDID used for the current connector: 4K60 selects an EDID format compliant with HDMI 2.0 and DP 1.
Vertical Refresh Rate • • The number of fields per second rounded to the nearest Hz Range: 0~120 Enable HDR • • • • • Indicate to the source that HDR content is supported Options: On, Off; Default: On Note: HDR compatible inputs are HDMI 1, HDMI 2 and the OPS. Note: Displaying HDR content requires an HDR compatible source and HDR encoded content. Note: HDR sources connected via HDMI require high speed (18Gbps) compatible cables.
Revert to Factory • Reset the EDID type and timings to the default values for the selected connector Advanced Color Submenu This menu adjusts the color coordinates of the current zone. These controls are used by advanced installers to achieve exact color point targets on the display. In some cases, the target color coordinates may not be achievable. In this case, an asterisk (*) will appear next to the color coordinate value.
• • The current zone can be changed via the menu or by using the ZONE 1-4 keys on the remote control. Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes the Audio Select setting. Color Gamut • • Select a preset Color Gamut of the image Options: REC709, SMPTE C, EBU, DCI, User, Auto, Disable. Default: Disable White x • • Adjust the x coordinate of the white color point Range: 0.000-0.800 White y • • Adjust the y coordinate of the white color point Range: 0.000-0.
Magenta x • • Adjust the x coordinate of the magenta color point Range: 0.000-0.800 Magenta y • • Adjust the y coordinate of the magenta color point Range: 0.000-0.800 Yellow x • • Adjust the x coordinate of the yellow color point Range: 0.000-0.800 Yellow y • • • • Adjust the y coordinate of the yellow color point Range: 0.000-0.
Tiling Submenu This menu contains controls for using multiple Planar UltraRes X Series displays in a tiled configuration. This is useful when trying to display one image across multiple displays. In addition to setting up the width and height of the tiled wall, each display must have its position within the tiled wall properly selected. Refer to the diagrams below for example setting values in a 3 x 4 tiled wall.
Example 2: 180 Degree Rotation, Wall Width = 3, Wall Height = 4 Unit Row 4 Unit Column 3 Unit Row 4 Unit Column 2 Unit Row 4 Unit Column 1 Unit Row 3 Unit Column 3 Unit Row 3 Unit Column 2 Unit Row 3 Unit Column 1 Unit Row 2 Unit Column 3 Unit Row 2 Unit Column 2 Unit Row 2 Unit Column 1 Unit Row 1 Unit Column 3 Unit Row 1 Unit Column 2 Unit Row 1 Unit Column 1 Planar UltraRes X Series User Manual 020-1396-01A 60 Page | 60
Example 3: 90 Degree Rotation, Wall Width = 4, Wall Height = 3 Unit Row 3 Unit Column 1 Unit Row 2 Unit Column 1 Unit Row 1 Unit Column 1 Unit Row 3 Unit Column 2 Unit Row 2 Unit Column 2 Unit Row 1 Unit Column 2 Unit Row 3 Unit Column 3 Unit Row 2 Unit Column 3 Unit Row 1 Unit Column 3 Unit Row 3 Unit Column 4 Unit Row 2 Unit Column 4 Unit Row 1 Unit Column 4 Planar UltraRes X Series User Manual 020-1396-01A 61 Page | 61
Example 4: 270 Degree Rotation, Wall Width = 4, Wall Height = 3 Unit Row 1 Unit Column 4 Unit Row 2 Unit Column 4 Unit Row 3 Unit Column 4 Unit Row 1 Unit Column 3 Unit Row 2 Unit Column 3 Unit Row 3 Unit Column 3 Unit Row 1 Unit Column 2 Unit Row 2 Unit Column 2 Unit Row 3 Unit Column 2 Unit Row 1 Unit Column 1 Unit Row 2 Unit Column 1 Unit Row 3 Unit Column 1 Planar UltraRes X Series User Manual 020-1396-01A 62 Page | 62
Tiling Enabled • • When enabled, the tiling parameters in the menu are used Options: Disable, Enable; Default: Disable Wall Width, Wall Height • • Select the width and height of the tiled wall Default: Width=1, Height=1 Unit Column, Unit Row • • Selects the location of the current display within the tiled wall Default: Column=1, Row=1 Frame Compensation • • When enabled, the image is scaled to compensate for the width of the display’s bezel, using the Frame Width and Frame Height parameters.
Frame Compensation Examples Below are examples with the Frame Compensation feature enabled (left) and disabled (right). Note that the eagle’s eye is noticeably different when Frame Compensation is disabled.
Test Patterns Submenu This menu selects a test pattern to show on the display for diagnostic purposes.
System Settings Submenu Touch Control • • • • Set where the USB commands from the touch panel is routed: OPS routes the touch USB commands to the OPS module External routes the touch USB command to the USB-B connector Auto routes the touch USB commands to the OPS module if the OPS source is selected; otherwise, they are connected to the USB-B connector Enable Status LED • • When enabled, the status LEDs on the back of the display behave as indicated on page 28.
• Off: The display force all content to be displayed in SDR mode. • Note: When viewing HDR content in this mode, the image quality will not have the correct appearance. • Note: Due to the performance requirements of HDR, simultaneous viewing HDR and SDR content image appearance will be prioritized based on Zone 1 settings.
IR Remote Lock • • Lock or unlock the remote control. When it is enabled, all remote control presses will be ignored. Options: Enable, Disable; Default: Disable IR Remote ID Code • • Selects the IR remote code set accepted by the display Options: 00000-65535; Default: 01785 Save All Settings to USB • • Save all settings in the display to a USB flash drive. The saved file will be named Planarsettings.bin and will be saved in the root folder of the USB flash drive.
19.5 Information Menu System Information Submenu This menu displays version information for all programmable parts in the system. It also contains the model and serial number.
Image Information Submenu This menu displays image details for the current zone. If more than one zone is available, you can change zones by setting the Current Zone option.
Error Log Submenu This menu displays a chronological list of system errors that have occurred. For a list of possible errors, see "Error Codes" on page 104.
20. Using the Touch Screen You can use the touch screen to control your Windows, Mac or Linux operating system. The Planar UltraRes X Series is HID compliant, delivering up to 20 points of touch on both Windows and Linux without a driver. Single touch only is supported for Mac operating systems. To achieve more than single touch Mac support, drivers will need to be installed, which can be found on http://www.planar.com/support. Note: Ensure that you have installed the USB cable on the display to a computer.
Planar UltraRes X Series Remote Monitoring Software The Planar URX75, URX85, and URX100 models feature a web interface that may be accessed from any web browser. This powerful tool is compatible with computers and mobile devices and can be used to control the display and access most of the settings that are available in the OnScreen Menu. Additionally, the web interface can be used as an alternative to the IR remote or a 3rd party control system.
Typical appearance on a mobile device Planar UltraRes X Series User Manual 020-1396-01A 74 Page | 74
22. Remote Monitoring System Information This page displays version information for all programmable parts in the system. It also contains the model and serial number. For the OSD equivalent, refer to "System Settings Submenu" on page 66.
23. Remote Monitoring Inputs and Views This page shows how the sources will be laid out on the screen based on the current MultiSource View and Advanced Layouts selections. For the OSD equivalent, refer to "Inputs and Views Menu" on page 40.
24. Remote Monitoring Audio This page enables you to make audio adjustments to the selected zone. Note: Volume, Bass, Treble and Balance do not apply to the S/PDIF output. For the OSD equivalent, refer to "Audio Menu" on page 45.
25. Remote Monitoring Presets This page enables you to save Inputs and Views settings, Image Adjust settings, Audio settings, the Backlight Intensity setting, the Local Dimming setting, and Tiling settings. You can save up to 64 presets using this page (more can be saved via the serial command interface). Only presets that contain saved data are shown in the table, with buttons to recall or delete the corresponding preset.
26. Remote Monitoring Panel Brightness and Power This page enables you to make adjustments to the brightness and power settings. For the OSD equivalents, refer to "Panel Brightness Submenu" on page 47 and "Power Submenu" on page 48.
27. Remote Monitoring Notifications This page enables you to send email notifications on certain events. Note: Obtain this information from your ISP or network administrator. The options under Email Account Settings are: • • • • • SMTP Server: The name of the outgoing SMTP server. Obtain this information from your ISP. Connection Encryption: Selects the appropriate encryption method required by the SMTP server. Port: Selects the port that the SMTP server uses.
• • Password: Login password for the SMTP server. Email From Address: The email address that will be shown in the “From:” field of the notification emails. The options under Notification Events are: • • • • • Power On/Off: Occurs when standby mode is entered and when the display is powered on. System Error: Occurs when the display has detected an error within the system. Source Detect: Occurs when the display detects and displays a new input signal.
28. Remote Monitoring System Settings This page enables you to make adjustments to a variety of system settings. For the OSD equivalent, refer to "System Settings Submenu" on page 66.
29. Remote Monitoring Access Control This page enables you to limit the ability to access certain features in the web server by password protecting them. All functions other than the following require Admin level access: • • • • • • Power On/Off System Information Inputs and Views • Multi-Source View • Zone inputs Presets • Recall Audio • Volume • Mute Panel Brightness and Power • Panel Brightness With the exception of System Information, all functions listed above require User level access.
External Control In addition to using the Planar UltraRes X Series remote control and display, there are other methods of controlling the Planar UltraRes X Series display externally: • • • • Using a serial link to send ASCII commands and to receive responses to those commands. The same set of commands can be sent over RS-232, USB, TCP or UDP. See the Planar UltraRes X Series RS232 User Manual for more information. Using discrete infrared (IR) codes to program a third-party remote control.
HDR To take full advantage of the benefits of expanded color gamut, bit depth and dynamic range, the Planar UltraRes X Series supports content encoded in HDR (High Dynamic Range). When HDR content is present, the image performance will expand beyond the capabilities of standard dynamic range content, allowing for a wider range of colors, bit depth and dynamic range.
PC DisplayPort HDMI 3-4 HDMI 1-2, OPS Pixel Rate (MHz) Resolution Line Rate (kHz) Signal Type Frame rate (Hz) Signal Compatibility References 640x480 59.94 31.469 25.175 x x x VESA DMT, CEA-861-F Format 1 640x480 72 37.861 31.500 x x x VESA DMT 640x480 74.99 37.500 31.500 x x x VESA DMT 640x480 85 43.269 36.000 x x x VESA DMT 800x600 60.32 37.890 40.000 x x x VESA DMT 800x600 72 48.077 50.000 x x x VESA DMT 800x600 75 46.875 49.
PC DisplayPort HDMI 3-4 HDMI 1-2, OPS Pixel Rate (MHz) Line Rate (kHz) Resolution Frame rate (Hz) Signal Type References 1280x768 84.837 68.633 117.500 x x x VESA CVT 1280x960 60 60.000 108.000 x x x VESA DMT 1280x960 75 75.000 126.000 x x x VESA DMT 1280x960 85.002 85.938 148.500 x x x VESA DMT 1280x1024 60.02 63.981 108.000 x x x VESA DMT 1280x1024 75.02 79.976 135.000 x x x VESA DMT 1280x1024 85.02 91.146 157.
PC Apple Mac SDTV EDTV HDTV 3840x2160 30 65.688 262.750 x 3840x2160 50 110.500 442.000 3840x2160 60 133.313 533.250 640x480 66.59 832x624 75.087 49.107 1024x768 59.278 1024x768 DisplayPort HDMI 3-4 HDMI 1-2, OPS Pixel Rate (MHz) Line Rate (kHz) Resolution Frame rate (Hz) Signal Type x References x VESA CVT-R x x VESA CVT-R x x VESA CVT-R x x x 55.000 x x x 48.193 64.000 x x x 74.927 60.241 80.000 x x x 1152x870 75.062 68.681 100.
UHDTV DisplayPort HDMI 3-4 HDMI 1-2, OPS Pixel Rate (MHz) Line Rate (kHz) Resolution Frame rate (Hz) Signal Type References 3840x2160 24 54.000 297.000 x x x CEA-861-F Format 93, HDMI 1.4b VIC 1 3840x2160 25 56.250 297.000 x x x CEA-861-F Format 94, HDMI 1.4b VIC 2 3840x2160 30 67.500 297.000 x x x CEA-861-F Format 95, HDMI 1.4b VIC 3 3840x2160 50 67.500 297.000 x 3840x2160 50 135.000 594.000 x 3840x2160 60 67.500 297.000 x 3840x2160 60 135.000 594.
Color Subsampling Report Video Timing Input 4K @ 50/60 Hz DP 4K @ 50/60 Hz HDMI 1-2, OPS 4K @ 50/60 Hz HDMI 3-4 All Other Supported Timings Any Planar UltraRes X Series User Manual 020-1396-01A 90 RGB 4:4:4 YUV 4:4:4 YUV 4:2:2 YUV 4:2:0 Supported Supported Supported Supported x x x x x x x x x x Page | 90
Power Consumption The power consumption values stated in the Specifications table are calculated under the typical conditions of viewing a single source with default settings.
Specifications Item URX75 URX75-ERO URX75-ERO-T URX85 URX85-ERO URX85-ERO-T URX100 URX100-ERO URX100-ERO-T LCD Panel Display Technology Commercial-Grade VA LCD Resolution 3840x2160 Aspect Ratio 16:9 Screen Size 75" 85" Orientation 100" Landscape/Portrait Brightness (Typ.) Non-ERO versions: 700 cd/m2 ERO and ERO-T versions: 630 cd/m2 Contrast Ratio (Typ.; local dimming enabled) 20,000:1 Contrast Ratio (Typ.; local dimming disabled) N/A 5000:1 4000:1 Viewing Angle (Typ.
Item URX75 URX75-ERO URX75-ERO-T URX85 URX85-ERO URX85-ERO-T URX100 URX100-ERO URX100-ERO-T Mechanical Display Dimensions URX75: 66.3" x 37.9" x 3.7" URX85: 75.6" x 43.3" x 3.7" (1685.0mm x 963.0mm x (1919.0mm x 1100.0mm x 92.9mm) 92.8mm) URX75-ERO: 66.3" x 37.9" URX85-ERO: 75.6" x 43.3" x 3.7" x 3.7" (1685.0mm x 963.0mm x (1919.0mm x 1100.0mm x 92.9mm) 92.8mm) URX75-ERO-T: 67.8" x URX85-ERO-T: 77.0" x 39.3" x 4.1" 44.8" x 4.1" (1721.3mm x 999.3mm x (1956.0mm x 1137.0mm x 103.9mm) 103.
Item URX75 URX75-ERO URX75-ERO-T URX85 URX85-ERO URX85-ERO-T URX100 URX100-ERO URX100-ERO-T Touch (ERO-T models only) Touch Technology IR 20-point Standard Writing: 10 points, 8mm minimum tip width Fine Tip Writing: 5 points, 2mm minimum tip width IR 20-point Standard Writing: 10 points, 8mm minimum tip width Fine Tip Writing: 2 points, 3mm minimum tip width Touch Interface USB-B Supporting OS Windows 7, 8, 10, 11; Mac OSX, Linux Usage Recommended Usage Up to 24x7 Backlight D-LED Backlight Li
Dimensions 30. URX75 30.
30.
30.
31. URX85 31.
31.
31.
32. URX100 32.
32.
32.
Troubleshooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time. If you are not able to solve your issue in this section, please contact Planar’s Technical Support team for assistance. 33. Error Codes To see the last 50 errors that have occurred, select the Error Log tab in the OSD (MAIN MENU > INFORMATION > ERROR LOG), as shown below.
Possible error codes include: • • • • Power supply 1 issue Power supply 2 issue Power supply 3 issues do not apply to the 75” models Calibration EEPROM board disconnected Note the following: • One power supply failure will limit the backlight intensity to 50% maximum and two power supply failures will shut off the display. 34. Symptoms, Possible Causes and Solutions Below are different symptoms that you might encounter as you install your Planar UltraRes X Series display.
34.3 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz Possible Cause The connector overmold is too large, which can cause the pins not to contact properly on some cards. Solution If using DisplayPort, make sure the connector overmold isn’t too large. Overmold is within specification Overmold is too wide 34.4 Symptom: Can’t Select OPS or HDMI 1 Solution The OPS and HDMI sources cannot be viewed at the same time.
34.5 Symptom: IR Isn’t Working Properly Possible Cause The wired IR module may not be fully connected. Solution Make sure the IR is fully connected by pressing hard to unsure it is inserted as far as possible. Possible Cause The wired IR module cable is not being used. Solution Make sure that the wired IR module cable is being used. 34.6 Symptom: Touch Has Broken Response Near Middle/Bottom of Display Possible Cause The display is mounted tilted forward.
Accessing Planar’s Technical Support Website Go to http://www.planar.
