Manual
Table Of Contents
- Contents
- Introduction
- Unpacking and Checking Accessories
- Installing the Displays
- Operating the Display
- OSD Keypad
- Remote Control Receiver
- LED Indicators
- Using the Display in Portrait Mode
- Using the Display in Flat or Tilted Orientation
- Using the Remote Control
- IR Command Protocol
- Turning the Display On
- Turning the Display Off
- Adjusting the Volume
- Selecting Layouts and Input Sources
- Navigating Through the Menus
- Using the Touch Screen
- Touchscreen MultiTouch Driver Installation
- Touchscreen (PQLabs) MultiTouch Platform Content
- Uninstalling the MultiTouch Driver
- Planar UltraRes Remote Monitoring Software
- External Control
- Signal Compatibility
- Color Subsampling Support
- Specifications
- Dimensions
- Troubleshooting During Installation
- Accessing Planar’s Technical Support Website
- Index
Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz
94 Planar UltraRes Series User Manual
Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz
Possible Cause
The connector overmold is too large, which can cause the pins not to contact
properly on some cards.
Solution
If using DisplayPort, make sure the connector overmold isn’t too large.
Symptom: Can’t Select OPS or HDMI 1
Solution
The OPS and HDMI sources cannot be viewed at the same time. If your Multi-Source
View setting is not Single, and you select OPS in a zone, any zones that are showing
HDMI 1 will automatically change to OPS. Conversely, if you select HDMI 1 in a zone,
any zones that are currently showing OPS will automatically change to HDMI 1.
Overmold
is too wide
Overmold is
within
specification