user manual
14
Appendix
Troubleshooting
IIf you are experiencing trouble with the display, refer to the following. If the problem 
persists, please contact your local dealer or our service center.
 Problem: No image appears on screen.
 ► Check that all the I/O and power connectors are correctly and well connected               
 as described in the “Installation” section.
 ► Make sure the pins of the connectors are not crooked or broken.
 Problem: Partial Image or incorrectly displayed image.
 ► Check to see if the resolution of your computer is higher than that of the display.
 ► Reconfi gure the resolution of your computer to make it less than or equal to 
 1920 x 1080.
 Problem: Image has vertical fl ickering line bars.
 ► Use “Horizontal size” to make an adjustment.
 ► Check and reconfi gure the display mode of the vertical refresh rate of your
 graphic card to make it compatible with the display.
 Problem: Image is unstable and fl ickering
 ► Use “Fine” to make an adjustment. 
 Problem: Image is scrolling
 ► Check and make sure the VGA signal cable (or adapter) is securely connected. 
 ► Check and reconfi gure  the  display mode  of  the  vertical  refresh  rate  of  your     
 graphics card to make it compatible with the display.
 Problem: Vague image (characters and graphics)
 ► Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”
 to make an adjustment.










