Instructions

35
6. Trouble shooting
MALFUNCTION
POSSIBLE CAUSE
MEASURE
The appliance does not work at all.
➢ The plug of the appliance is not
connected to the socket.
➢ The plug has become loose.
➢ The socket is not supplied with
energy.
➢ The fuse is switched off.
➢ The voltage is too low.
➢ Check the corresponding socket by
connecting it with another appliance.
➢ Check the fuse box.
➢ Compare the data on the model
plate with the data of your energy
supplier.
The compressor does not work at all.
➢ Incorrect energy supply.
➢ Check the energy supply.
The compressor operates for too long.
➢ The appliance has been switched off
for a while.
➢ Too much or too hot food in the
appliance.
➢ Doors opened too often or too long.
➢ The appliance needs some time to
reach the present temperature.
➢ Remove any hot food.
➢ Do not open the door too often/too
long.
Strong formation of encrusted ice.
➢ The door is not properly closed.
➢ The door seal is damaged or soiled.
➢ Close the door.
➢ Clean/replace the door seal.
The door makes a strange sound when opened.
➢ The door seals are soiled.
➢ Clean the seals.
Uncommon noise.
➢ The appliance is not installed on a
flat and level ground. The appliance
touches a wall or other object
➢ Frozen food is stored improperly.
➢ Items have dropped behind the
appliance.
➢ Install properly.
➢ Store food properly.
➢ Remove the items.
If the appliance shows a malfunction not noted on the schedule above or if you
have checked all items on the above schedule but the problem still exists, please
contact the aftersales service.