Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com Digital Postage Meter PB Form SV61983 Rev. G 10/10 © 2010 Pitney Bowes Inc.
SV61983 Rev. G ©2010 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.
Declaration of Conformity According to FCC Rules Part 2 , Paragraph 2.1077 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft Rd., Stamford, CT 06926-0700.
FCC Part 68 Compliance of the Modem This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.
Industry Canada This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The Ringer Equivalence Number (REN) of this terminal equipment is 1.0 (with the exception of the K7M0, which is 0.3).
This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions.
Pitney Bowes Contact List Machine Identification Product Name: mailstation 2™ digital postage meter Model Number: K700 (Product Code K7M0) Resources To obtain product help through tutorials, troubleshooting pages, downloads, chat, and forums, go to: http://www.support.pb.com/K7M0 To order Pitney Bowes supplies and accessories, go to: http://www.pb.com and click on Supplies. or call 1-800-243-7824 and follow the telephone prompts.
Pitney Bowes Contact List This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. vi SV61983 Rev.
Table of Contents 1 • Introduction What's In this Guide ..........................................................1-1 About the Pitney Bowes Small Office Series™ ..................1-2 About Your Machine ..........................................................1-2 Sections of the Meter Stamp .............................................1-3 What is Intellink™? ............................................................1-3 Postal Requirements .........................................................
Table of Contents 4 • Printing Options Printing Options .................................................................4-1 Sections of the Meter Stamp .............................................4-1 Printing a $0.00 Meter Stamp ............................................4-2 Auto-Advance of Printed Date for the Meter Stamp ..........4-2 Manually Changing Printed Date for the Meter Stamp ......4-2 At a PC Using PC Meter Connect™Desktop App. . 4-3 At Mailing Machine ........................................
Table of Contents Adding Postage to Your Machine ......................................5-9 At a PC Using PC Meter Connect™Desktop App. . 5-9 Using an Analog Phone Line (at Back of Meter) ...... 5-10 Performing USPS Meter Inspections ............................... 5-11 At a PC Using PC Meter Connect™Desktop App. 5-11 Using an Analog Phone Line (at Back of Meter) .......5-11 Downloading Files or Updating System........................... 5-11 At a PC Using PC Meter Connect™Desktop App.
Table of Contents Settings for the Optional Scale ........................................6-10 Reset Scale to Zero ................................................. 6-10 At a PC Using PC Meter Connect™Desktop App.6-10 At Mailing Machine ............................................ 6-10 View Metric Weight .................................................. 6-10 Activating/Disabling Weight Hold Mode ....................6-11 At a PC Using PC Meter Connect™Desktop App.6-11 At Mailing Machine ....................
Table of Contents 8 • Reports Reports Overview ..............................................................8-1 Funds Report .....................................................................8-1 Refill Summary Report ......................................................8-2 At a PC Using PC Meter Connect™Desktop App .. 8-2 At Mailing Machine ..................................................... 8-3 Software (System) Version Report ....................................
Table of Contents Appendix A - PC Meter Connect™ Desktop Application Appendix B - Passwords and Meter Functions Appendix C - How to Enter Text Appendix D - Glossary Index xii SV61983 Rev.
1 • Introduction What's in this Guide Chapter Description Chapter 1 Introduction Describes the key features of your mailing system. It also includes important safety notes. Chapter 2 Getting to Know Your System Explains the purpose and shows the location of each control and machine feature. Please read this Chapter carefully. Chapter 3 Running Mail Explains how to process mail. The operations covered here are the ones you'll use most often.
1 • Introduction About the Pitney Bowes Small Office Series™ Pitney Bowes Small Office Series™ is a line of unique mailing solutions for small businesses and those with home offices. The line has products for all volumes and types of postage usage from less than $30/month in postage to $300/month and more as well as products developed specifically for people shipping mostly packages.
1 • Introduction Sections of the Meter Stamp These are the sections that make up the meter stamp printed on your mail piece.
1 • Introduction Postal Requirements The meter on your mailing machine is licensed by the United States Postal Service (USPS®) and you must follow some basic requirements. • • • • Mail must have the correct date and postage amount in the meter stamp (indicia). Metered mail must bear the ZIP Code location of the post office where the postage meter (mailing machine) is registered. If you move to another ZIP Code location, you must update the ZIP Code by calling our Customer Care Center (see page v).
1 • Introduction About PC Meter Connect™ Desktop Application PC Meter Connect™ desktop application is PC-based software that allows you to use your PC's high-speed Internet to connect your mailing machine to the Data Center, as well as provide convenient access to mailing machine settings from your PC. You simply download the PC Meter Connect™ software from the Pitney Bowes website (see page v), install it onto a PC with an internet connection (broadband, DSL, network, etc.
1 • Introduction Specifications Equipment Size Base Model 8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Base Model With Scale 9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Weight 7.9 lbs. (3.6 kg.) without scale 8.7 lbs. (4.0 kg.) with scale Power Requirements 100-120 VAC, 50/60Hz. 0.3A Ports 1 USB; 1 RJ-11, 1 Serial Operating Temperature 55°F (14°C) to 95°F (35°C) Sound Level Machine noise is less than 70dba in accordance with Regulation 3. GPSGV, 06.01.
1 • Introduction Specifications (cont'd) Material (see figure below) Minimum Size 5" x 3.5" (127 mm x 89 mm Minimum Thickness 0.007" (0.18 mm) Maximum Thickness 5/16" (8.0 mm) IMPORTANT: For best results, always make sure your material conforms to these specifications. SV61983 Rev.
1 • Introduction Important Safety Notes Follow the normal safety precautions for all office equipment. • • • • • • • • • • • • 1-8 Please read all instructions before you attempt to operate the system. Save these instructions for future use. Use only Pitney Bowes-approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that could result in personal injury and/or property damage.
1 • Introduction Important Safety Notes (cont'd) • • • • • Avoid touching moving parts or materials while the machine is in use. Before clearing a stall (jam), be sure machine mechanisms come to a complete stop. To prevent overheating, do not cover the vent openings. When removing stalled material, avoid using too much force to protect against minor personal injury and damage to the equipment. Use the equipment only for its intended purpose.
1 • Introduction Important Telephone Safety Instructions The machine may connect directly to an analog telephone line. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These safety precautions include: WARNING: To reduce the risk of fire, use only the 26 AWG telecommunication line cord supplied with your mailing machine. • • • • • • • Never install telephone wiring during a lightning storm.
2 • Getting to Know Your System Parts of the Machine 2 3 1 4 5 Item Part Description 1 Control Panel Allows you to enter and set up information on your mailing system. 2 LED Lights amber when your machine is low on ink (one blink indicates the machine is out of ink). 3 Scale (optional) Allows you to weigh a mail piece so you (or the machine, if you purchased the optional internal rating feature) can calculate the correct postage.
2 • Getting to Know Your System Control Panel 1 2 8 3 4 9 5 6 Item 7 Part Description 1 LCD Display Shows the current status of your machine and prompts you through all setup operations in a two-line LCD.
2 • Getting to Know Your System Connections on Back of Machine 2 3 1 4 6 5 Item Part Description 1 Phone Jack Allows you to connect to an analog phone line via a standard RJ-11 phone plug (the same as a Fax machine) and connect to the Pitney Bowes Data Center to download postage and system updates (see also Chapter 5, Adding Postage). 2 Serial Port Allows you to connect the optional scale to weigh your mail piece.
2 • Getting to Know Your System This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. 2-4 SV61983 Rev.
3 • Running Mail Home Screen When you power up your system, the Home screen appears on the operating display. If your system has been set up to require a Lock Code or password, you are prompted to enter it. A typical Home screen is show below (with optional scale connected and optional internal rating feature). $0.46 1st Cl Ltr 0lb 0.0oz MAY 26 i NOTE : Topic headings in this manual that refer to a PC Meter Connect™ desktop application procedure will be listed in green text.
3 • Running Mail Determining the Amount of Postage to Use The amount of postage on a mail piece is based on USPS regulations and involves factors such as: • class of mail • weight • shape (for certain size letters and all packages) • how fast you want the mail piece delivered If you have purchased the optional internal rating feature, the machine can make the process much easier as it calculates the postage automatically for most mail pieces based on the choices you select (weight, class, etc).
3 • Running Mail Applying Postage There are several ways you can apply postage using your mailing system. Each method is described in its own Chapter that follows. i NOTE 1: For applying postage, the mailing system does not have to be connected to the Pitney Bowes Data Center. However, when you need to add funds to your machine, you must be connected (see Chapter 5 - Adding Postage/Connecting to Data Center for more information). i NOTE 2: The mailing system automatically advances the date at 12:00 AM.
3 • Running Mail Applying Postage Using the Optional Scale with Optional Internal Rating Use this method when you are using the optional scale and optional internal rating feature. 1. Place mail piece on scale. The weight of the mail piece appears on the display.
3 • Running Mail Applying Postage Entering Weight Manually with Optional Internal Rating Use this method when: • • 1. 2. 3. 4. you already know the weight of a mail piece and you are not using the optional scale. you are using the optional scale and the weight of the mail piece exceeds that weight limit of the scale (2 or 5 lbs., depending on model). Press Menu. Use the Review keys to scroll to "Type in a Weight?” and press Enter/yes. Key in pounds and press Enter/yes. Key in ounces and press Enter/yes.
3 • Running Mail Applying Postage Weight Hold Mode The weight hold mode, when activated (see Chapter 6 - System Settings), allows you to rate a piece of mail even if the weight is removed from the scale. You would use this mode when the size of the mail piece covers the display screen. The machine holds the weight in memory until you select a class and finish the rating process. When using this mode: • • • • "WH" displays when the weight is in memory.
3 • Running Mail Checking and Clearing the Batch Count Printing the Batch Count Funds Report 1. Press Menu. 2. Use the Review keys to scroll to "Select a report?" and press Enter/yes. 3. Use the Review keys to scroll to "Print funds report?” and press Enter/yes. When prompted, insert an envelope or tape strip into the mail slot. The batch count and batch value are printed (see sample below). 4. When prompted to stay in reports, press No to return to the main screen. Used: $ 0 3 1 .
3 • Running Mail Checking and Clearing the Batch Count Clearing the Batch Count IMPORTANT: Make sure you really want to clear the batch count; once you do, you can't restore the data. 1. Press Funds. 2. Use the Review keys to scroll to "Reset batch postage and pieces?” and press Enter/yes. 3. Press Enter/yes to confirm that you want to clear these value. The values return to zero. 4. Press Clear/Back to return to the main screen. 3-8 SV61983 Rev.
4 • Printing Options Printing Options There are various printing options available when processing mail through your machine. Refer to the table below.
4 • Printing Options Printing a $0.00 Meter Stamp If you want to check the ink imprint (meter stamp) on your machine, you can generate a $0.00 meter stamp for this purpose. At the Home screen, simply press Zero, then press Enter/yes, and slide an envelope (or tape strip) through the machine. Auto-Advance of Printed Date for the Meter Stamp The machine automatically advances the printed date on the meter stamp (as well as its internally held date) when the system time reaches 12:00 AM.
4 • Printing Options Manually Changing Printed Date for the Meter Stamp At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, select Meter Settings. 2. Select Date and Time. 3. In the Print Date field, access the dropdown calendar. Use the < or > keys to select the month, then click on the day you want to print on your meter stamp. 4. Click Apply. A confirmation screen displays the new date. Click OK. 5.
4 • Printing Options Manually Changing Printed Date for the Meter Stamp At Meter 1. Press Menu. 2. Use the Review keys to scroll to "Change date and time settings?" and press Enter/yes. 3. Use the Review keys to scroll to "Change printed date?" and press Enter/yes. 4. Use review keys to select a date. A message confirms your choice and the main screen displays. 5. To set the date on your mail back to the current date, repeat steps 1-4 and select today's date.
4 • Printing Options Adding/Removing an Envelope Ad to the Meter Stamp At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, select Meter Settings. 2. Select Ads & Inscriptions. 3. In the Envelope Ads field, use the dropdown list to select the desired Ad, or select the blank option to remove an ad. If you've chosen an ad, the ad displays on the screen. 4. Click Apply. SV61983 Rev.
4 • Printing Options Adding/Removing an Envelope Ad to the Meter Stamp At Meter 1. Press Menu. 2. Use the Review keys to scroll to “Change Ad?" and press Enter/ yes. The current ad (if any) is listed. Adding an Ad - Use the Review keys to scroll to the ad desired and press Enter/yes. A message confirms your choice and the main screen displays. Removing an Ad - Use the Review keys to scroll to "None" and press Enter/yes. A message confirms your choice and the main screen displays.
4 • Printing Options Adding/Removing Postal Inscription to the Meter Stamp IMPORTANT: The postal inscription that prints on the meter stamp is a separate setting from the postal class you have chosen to rate your mail piece. The two normally should match for your mail piece. However, changing one on your mailing machine does NOT automatically change the other. You need to change each in their separate settings (see Chapter 3, Running Mailing for changing the postal class for rating).
4 • Printing Options Adding/Removing Postal Inscription to the Meter Stamp At Meter 1. Press Menu. 2. Use the Review keys to scroll to “Change inscription?" and press Enter/yes. Adding a Postal Inscription - Use the Review keys to scroll to the inscription desired and press Enter/yes. A message confirms your choice and the main screen displays. Removing a Postal Inscription - Use the Review keys to scroll to "None" and press Enter/yes. A message confirms your choice and the main screen displays.
4 • Printing Options Printing Envelope Ad Only (no meter stamp) You may want to use this feature to add your company's message to incoming mail. 1. Press Menu. 2. Use the Review keys to scroll to "Change meter stamp type?” and press Enter/yes. Turning ON Ad Only Printing - Use the Review keys to scroll to "Print ad only?" and press Enter/yes. If you have already selected an ad for your normal meter stamp, that is the one used; otherwise, you are prompted to choose an ad.
4 • Printing Options This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. 4-10 SV61983 Rev.
5 • Adding Postage/ Connecting to Data Center Postage and Your Machine Postage is stored internally in your meter. When you need to add more, you simply establish communications between your meter and the Pitney Bowes Data Center, and specify the amount of postage you wish to download. The postage is electronically transferred to your meter from your Pitney Bowes Postage By Phone® meter payment account.
5 • Adding Postage/Connecting to Data Center Downloads from the Data Center to Your Machine When you connect to the Pitney Bowes Data Center to add postage or perform other transactions, the Data Center may activate other downloads while the machine is connected. If some type of system/ postal update or download is available, a message stating so displays. • If a download is not mandatory, you will be prompted with either “Get Update now” or “Skip; Get later”.
5 • Adding Postage/Connecting to Data Center Downloads from the Data Center to Your Machine (cont'd) The following downloads/activities may occur when your system is connected to the Pitney Bowes Data Center: System Update If there has been an important update to your system, you will be notified that a required update is necessary. Envelope Ads/Postal Inscriptions If you ordered new envelope advertisements or postal inscriptions, you will be notified that you can perform a download to obtain these.
5 • Adding Postage/Connecting to Data Center Downloads from the Data Center to Your Machine (cont'd) Postal Rate Update Postal rates change periodically by the USPS®. If new rates are available, you can download them quickly and easily directly from the Pitney Bowes Data Center. The new rates are normally available for download at least seven days before the effective date. The display tells you when a Rate Change update is complete.
5 • Adding Postage/Connecting to Data Center Using PC Meter Connect™Desktop Application to Establish Communications (Preferred Method) Double-click the desktop icon or the system tray icon to open the PC Meter Connect™ main window. Your Postage-By-Phone account balance, meter funds, and any needed updates are displayed automatically.
5 • Adding Postage/Connecting to Data Center Using an Analog Phone Line to Establish Communications (Alternate Method) If you do not have Internet access available, you may establish communications to the Pitney Bowes Data Center using an analog phone line. The following are usually analog phone lines: • • • Fax lines Residential phone lines Lines used by modems or credit card readers Plug the telephone line (supplied) into the connector on the back of the meter.
5 • Adding Postage/Connecting to Data Center Checking the Funds (Postage) in Your Machine At a PC Using the PC Meter Connect™ Desktop Application At the Postage tab (which is the default tab that displays when you first launch the program), view "Current Meter Balance". Using an Analog Line Connection (at Back of Meter) 1. Press Funds. The amount of postage in the machine displays. 2. Press Clear/Back to return to main screen.
5 • Adding Postage/Connecting to Data Center Checking Your Account Balance in the Postage By Phone® System i NOTE: The Postage By Phone® account balance represents the funds in your account, not the amount in your meter. At a PC Using the PC Meter Connect™ Desktop Application At the Postage tab (which is the default tab that displays when you first launch the program), view "Account Balance at Pitney Bowes". Using an Analog Line Connection (at Back of Meter) 1.
5 • Adding Postage/Connecting to Data Center Adding Postage to Your Machine You can add postage to your machine any time as long as you have enough funds in your Postage By Phone® system account. At a PC Using the PC Meter Connect™ Desktop Application 1. At the Postage tab, click on "Add Postage to Meter". 2. Enter in the amount you desire, or choose one of the pre-set amounts for quicker selection. Click Confirm to continue. 3. A status bar displays, letting you know the progress of the transaction.
5 • Adding Postage/Connecting to Data Center Adding Postage to Your Machine Using an Analog Line Connection (at Back of Meter) Refill Receipt 1. Connect your machine to an analog phone line. 2. Press Funds. The amount left in the machine displays. 3. Use the Review keys to scroll to "Refill postage?" and press Enter/yes. If you do not see this option, do the following: A. Press Lock to enter sleep mode. Press Enter/yes to confirm. B. When meter is in sleep mode, press any key to waken it. C.
5 • Adding Postage/Connecting to Data Center Performing USPS Meter Inspection At a PC Using the PC Meter Connect™ Desktop Application Select the Updates tab, then click on "Perform Meter Inspection" After several moments, a Meter Inspection Completed screen displays. Click OK. Using an Analog Line Connection (at Back of Meter) 1. Connect your machine to an analog phone line. 2. Press Menu. 3. Use the Review keys to scroll to "Connect to Pitney Bowes?" and press Enter/yes. 4.
5 • Adding Postage/Connecting to Data Center This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. 5-12 SV61983 Rev.
6 • System Settings System Settings Settings settings allow you to customize your machine for the way you run your mail and add security to those features that are sensitive to your organization.
6 • System Settings Setting System Time i NOTE: You can change the time back as early as the beginning of the current day, and you can advance the time up to 24 hours (which means you are in the next day). At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, select Meter Settings. 2. Select Date and Time. Printed Date and System Time Screen from PC Meter Connect™ 3.
6 • System Settings Preset Feature What is a Preset? A preset is very similar to a “shortcut” on your computer. It recalls a setting that already contains the postage class, the postage value, and possibly other values. The preset values appear on your machine when it is first powered on or after it awakens from a "sleep" mode. Why Should I Use a Preset? A preset saves you time. You don’t have to concern yourself with individually selecting the class, special services, etc.
6 • System Settings Preset Feature Turning the Preset Feature On or Off At a PC Using the PC Meter Connect™ Desktop Application 1. Select the My Meter tab. 2. Click Meter Settings. 3. Click on either "View Preset" or "Change Preset". 4. At the Preset field, select from the dropdown choices Yes to activate the preset or No to deactivate the preset. View Presets Screen from PC Meter Connect™ Change Presets Screen from PC Meter Connect™ 5.
6 • System Settings Preset Feature Viewing the Preset At a PC Using the PC Meter Connect™ Desktop Application Select the My Meter tab, click Meter Settings, then click on "View Preset". See sample screen below. Click OK to close. View Presets Screen from PC Meter Connect™ At Mailing Machine 1. Press Menu. 2. Use the Review keys to scroll to "Change setup?" and press Enter/yes. 3. Use the Review keys to scroll to "Use preset setup?" and press Enter/yes. 4. At "View stored preset?" prompt, press Enter/yes.
6 • System Settings Preset Feature Storing New Values for (Changing) the Preset At a PC Using the PC Meter Connect™ Desktop Application 1. Select the My Meter tab. 2. Click Meter Settings. 3. Click "Change Preset". A Change Preset screen displays. Change Preset Screen from PC Meter Connect™ 4. Establish the proper settings on your machine that you want the preset to contain (class, destination, envelope ad, etc.). i NOTE: If no class is selected, you may save a postage amount as a preset.
6 • System Settings Preset Feature Storing New Values for (Changing) the Preset At Mailing Machine 1. Establish the proper settings on your machine that you want the preset to contain (class, destination, envelope ad, etc.). i NOTE: If no class is selected, you may save a postage 2. 3. 4. 5. 6. 7. amount as a preset. Once a class is selected, you can not save a postage amount. Press Menu. Use the Review keys to scroll to "Change setup?" and press Enter/yes.
6 • System Settings Setting/Disabling the Lock Code The lock code prevents unauthorized access to your system after the machine has been powered up and/or has entered sleep mode. 1. Press Menu. 2. Use the Review keys to scroll to "Change Setup" and press Enter/yes. 3. Use the Review keys to scroll to "Use lock code setup?" and press Enter/yes. If you have already established a lock code, you are prompted to enter the lock code at this point. Key in the four-digit code and press Enter/yes. 4.
6 • System Settings Setting Sleep Mode Activation Time You can set the amount of time the machine waits until entering "sleep mode". When the machine is in sleep mode, the display is blank (except for the time in the lower right) and you can't process mail. You awaken the machine by merely pressing any button on the control panel. i NOTE: If you have set up the lock code option to activate on 1. 2. 3. 4. 5. sleep mode (see previous section), you will need to enter a lock code to awaken the machine.
6 • System Settings Settings for the Optional Scale There are several settings that affect the use of your scale. Reset Scale to Zero You can reset the scale to zero to lessen the chance of accidentally printing the wrong postage. At a PC Using the PC Meter Connect™ Desktop Application Select the My Meter tab, then click Reset Scale To Zero. A "Scale Has Been Recalibrated" message displays. At Mailing Machine 1. Press Menu. 2. Use the Review keys to scroll to "Reset the scale to zero?" and press Enter/yes.
6 • System Settings Settings for the Optional Scale Activating/Disabling Weight Hold Mode The weight hold mode allows you to rate a piece of mail even if the weight is removed from the scale. You would use this mode when the size of the mail piece covers the display screen. The machine holds the weight in memory until you select a class and finish the rating process. At a PC Using the PC Meter Connect™ Desktop Application 1. Select the My Meter tab 2. Click Meter Settings. 3. Click Weight Hold. 4.
6 • System Settings Setting the High Value Warning You can have the machine warn you when you manually key in a postage value that is higher than a maximum amount that you specify. This feature helps prevent you from accidentally printing a postage value that's more than you need. i NOTE: This warning does not display for postage amounts determined by the internal rating feature. At a PC Using the PC Meter Connect™ Desktop Application 1. 2. 3. 4. Select the My Meter tab Click Meter Settings.
6 • System Settings Setting the Low Funds Warning You can have the machine warn you when your postage (funds) in the machine reaches a certain amount. This warning acts as a reminder for you to add more postage to your machine (by connecting to the Data Center and downloading funds). At a PC Using the PC Meter Connect™ Desktop Application 1. 2. 3. 4. Select the My Meter tab Click Meter Settings. Click Warnings. At the Low Funds Warning field, enter a value up to $9999.
6 • System Settings Entering the Prefix for Dialing Out to Data Center via Analog Line You can tell the machine if you need to dial a prefix number (like 9) to get an outside line when dialing out to the Data Center via an analog line. 1. Press Menu. 2. Use the Review keys to scroll to "Change Setup" and press Enter/ yes. 3. Use the Review keys to scroll to "Change communication settings?" and press Enter/yes. 4. Use the Review keys to scroll to "Change outside line number (prefix)?" and press Enter/yes. 5.
6 • System Settings Using Intra BMC ZIP Code Groups Intra BMC (Bulk Mail Center) ZIP Code groups are a USPS pre-sort option for bulk mailings in the USA. To qualify for a discount when using Intra BMC ZIP Code groups: • • You must be sending mail pieces/parcels with origination and destination locations within the same BMC service area, and You must create ZIP Code groups by entering the ZIP Code ranges for the postal zones eligible for the discount.
6 • System Settings Using Intra BMC ZIP Code Groups Creating/Maintaining Intra-BMC ZIP Groups Before you can set up Intra-BMC (Bulk Mail Center) ZIP Code groups, you must obtain a postal zone chart that is specific to your ZIP Code from your local post office. Use the postal zone chart to determine if the ending ZIP Code of the parcel falls within your BMC Zone. If it does, the parcel is eligible for an Intra-BMC parcel post rate.
7 • Standard Accounting (Option) Overview of Accounting An accounting feature on a mailing machine allows you to track your postage costs by categories. These categories can represent whatever makes sense to your organization - departments, people, locations, projects, etc. Tracking your mailing expenses by category allows you to manage and budget your postal costs in a more efficient manner.
7 • Standard Accounting (Option) Turning Accounting Feature ON or OFF 1. Press Menu. Turning ON Accounting - select "Turn Accounting On?" and press Enter/yes. Follow the prompts for either creating an account (if this is the first time using the feature) or selecting an account (see subsequent pages). Turning OFF Accounting - scroll to "Use Accounting functions?" and press Enter/yes. Use the Review keys to scroll to "Turn off accounting?" and press Enter/yes. A confirming message displays.
7 • Standard Accounting (Option) Editing Account Name and Password You can edit an account name and password if you wish. 1. Press Menu. 2. Use the Review keys to scroll to "Use Accounting functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Edit an existing Account?" and press Enter/yes. 4. Use the Review keys to scroll to the account you want to edit and press Enter/yes. i NOTE: If a password has been assigned to this account, you will be prompted for one.
7 • Standard Accounting (Option) Viewing Account Totals You can view your account totals any time using this option. At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, select Account Reports. A report displays, listing the postage and number of pieces for each account. At Mailing Machine 1. Press Menu. 2. Use the Review keys to scroll to "Use Accounting functions?" and press Enter/yes. 3. Use the Review keys to scroll to "View Account Postage and pieces?" and press Enter/yes.
7 • Standard Accounting (Option) Printing an Accounting Report You can view and print your account totals any time. You may want to do this before you clear or delete an account, such as at the end of a fiscal year. At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, select Account Reports. 2. Click Print at lower left of screen. 3. Click Print at lower left of screen again. 4. Select the desired printer at the Windows Print screen and click OK. SV61983 Rev.
7 • Standard Accounting (Option) Printing an Accounting Report At Mailing Machine 1. Press Menu. 2. Use the Review keys to scroll to "Use Accounting functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Print an Account Report?" and press Enter/yes. 4. Select print single or print multiple report and press Enter/yes. Print Single Report - Use the Review keys to scroll to the desired account and press Enter/yes. When prompted, insert envelope or tape strip.
7 • Standard Accounting (Option) Clearing All or Some of the Accounts You can clear the postage totals on an account when necessary (for example, at the end of a fiscal year). IMPORTANT: Make sure you really want to clear an account. Once you do, the account information is gone. We suggest you print an accounting report first (see previous topic) before clearing. 1. Press Menu. 2. Use the Review keys to scroll to "Use Accounting functions?" and press Enter/yes. 3.
7 • Standard Accounting (Option) Deleting an Account You can delete an account when necessary (for example, at the end of a fiscal year). IMPORTANT: Make sure your really want to delete an account. Once you do, the account information is gone. We suggest you print an accounting report first (see previous topic) before clearing. 1. Press Menu. 2. Use the Review keys to scroll to "Use Accounting functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Delete an account?" and press Enter/yes. 4.
8 • Reports Reports Overview Your machine allows you to view and print reports for funds usage, postage refills, and other valuable data. The printable reports are done right from your machine on an envelope or tape sheet. i NOTE: See Chapter 7 - Standard Accounting for information on Accounting Reports. i NOTE : Topic headings in this manual that refer to a PC Meter Connect™ desktop application procedure will be listed in green text.
8 • Reports Refill Summary Report At a PC Using the PC Meter Connect™ Desktop Application 1. At the My Meter tab, click Refill History. 2. Click Print at lower left of screen. 3. Click Print at lower left of screen again. 4. Select the desired printer at the Windows Print screen and click OK. 8-2 SV61983 Rev.
8 • Reports Refill Summary Report (cont'd) At Mailing Machine Last 5 Refills 1. Press Menu. 2. Use the Review keys to scroll to "Select a report?" and press Enter/yes. 3. Use the Review keys to scroll to "Print refill summary?" and press Enter/yes. 4. When prompted, insert tape sheet or envelope into the machine. 5. The report is printed (see sample below) and you return back to the reports menu. Follow prompts to return to main screen.
8 • Reports Software (System) Version Report This report lists system information about your machine. At a PC Using the PC Meter Connect™ Desktop Application 1. At the Updates tab, view the left "In Your Meter" panel. 2. For more details on the system levels in your mailing system, click Details>>. To hide details (summary mode), click <
8 • Reports View Software (System) Versions (on Machine Display Only) This report lists system information about your system on the machine display; it is not printed. 1. Press Menu. 2. Use the Review keys to scroll to "Select a report?" and press Enter/yes. 3. Use the Review keys to scroll to "View software ver. report?" and press Enter/yes. 4. Use the Review keys to scroll through the screens of information. 5. Press Clear/Back to return back to the reports menu. Follow prompts to return to main screen.
8 • Reports This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. 8-6 SV61983 Rev.
9 • Ink Installation and Maintenance Printing a $0.00 Meter Stamp If you want to check the ink imprint (meter stamp) on your machine, you can generate a $0.00 meter stamp for this purpose. At the Home screen, simply press Zero, then Enter, and slide an envelope (or tape strip) through the machine. Messages Indicating Ink Cartridge Replacement i NOTE: We recommend that you keep a spare ink cartridge on hand at all times.
9 • Ink Installation and Maintenance Replacing the Ink Cartridge IMPORTANT: To avoid damage to the printer: • Do not leave the print head without the ink cartridge in place. • Only replace the ink cartridge using the procedure below. 1. Press Menu. 2. Use the Review keys to scroll to "Use ink functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Replace ink cartridge?" and press Enter/yes. 4. Open the top cover and locate ink cartridge (see white circle below.) 5.
9 • Ink Installation and Maintenance Replacing the Ink Cartridge (cont'd) 8. Tilt new cartridge towards you and insert into print head. Straighten cartridge so it is upright. 9. Close ink cover by pressing down on lock symbol in circle nearest to you. 10. Close machine cover. Press Enter/yes. 11. Press Enter/yes to confirm the replacement. A print head initialization occurs which lasts about 2-3 minutes. 12. When prompted, insert an envelope/tape sheet to print a test pattern to confirm print quality.
9 • Ink Installation and Maintenance Printing Test Pattern Running a print test may help you identify a printing problem. 1. Press Menu. 2. Use the Review keys to scroll to "Use ink functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Print test pattern?" and press Enter/yes. 4. When prompted, insert an envelope or tape sheet into the machine. After a few seconds, remove envelope when prompted. 5.
9 • Ink Installation and Maintenance Cleaning Printer Nozzles Cleaning the printer nozzles may help you fix a printing problem. 1. Press Menu. 2. Use the Review keys to scroll to "Use ink functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Clean printer nozzles?" and press Enter/yes. A "Preparing ink Please wait..." message displays as the machine performs its cleaning. 4. When prompted, insert an envelope or tape sheet into the machine. 5. At "Is test pattern OK" prompt, press Enter/yes.
9 • Ink Installation and Maintenance Replacing the Ink Tray IMPORTANT: This procedure should only be done under the direction or with the permission of a Pitney Bowes representative. 1. Press Menu. 2. Use the Review keys to scroll to "Use ink functions?" and press Enter/yes. 3. Use the Review keys to scroll to "Replace ink tray?" and press Enter/yes. 4. Refer to the instructions that came with new ink tray to remove the old ink tray and install the new one. 5. Press Enter/yes when completed.
10 • Troubleshooting Getting Help There may be times when you need help to solve a problem, or you may want more information about how your mailing system works. Pitney Bowes provides several information resources. See page v for our web and phone support information. Before you contact us, please read the troubleshooting information in this chapter. In many cases, it can help you resolve the problem. Also, you can often restore normal operation by just turning Off and On your system.
10 • Troubleshooting Error Messages Message Description Action Connection Lost Connection made but lost before transaction completed. Press Clear/Back (C); try again in a few minutes. If problem persists call Pitney Bowes (see Pitney Bowes Contact List at the start of this guide). Inspection Due Inspection Required This message displays if a refill has not been performed in 90 days. After 120 days, postage cannot be printed until a refill/or balance check.
10 • Troubleshooting Blank Display Symptom Cause Solution Power lamp is not lit on the machine No power coming into machine Check that: • power cord is plugged into both mailing machine base and wall outlet • power cord is not connected to a switched wall outlet, power strip, or surge protector Power lamp is yellow on the machine Machine in sleep mode Press any key to "awaken" it. Display Difficult to Read You can adjust the LCD display contrast if necessary. 1. Press Menu. 2.
10 • Troubleshooting Problems Connecting to Data Center via Analog Line Symptom Solution Improper phone line or phone line not connected to machine • Make sure you've connected your mailing system to a dedicated analog phone line (the same type you connect your home phone to). If you are using a DSL line, you should use a DSL filter obtained from your DSL provider. • Verify that the phone line has a dial tone. • Make sure the phone line connectors are firmly seated in their receptacles.
10 • Troubleshooting Accidentally Printing the Wrong Postage Once you have printed a meter stamp, the postage funds have been “used up” by the machine, even if the printing is illegible. That’s why it is so important to make sure the correct value is shown on the machine before inserting the mail piece or tape strip, and that you do not let the ink level get too low. We recommend you always keep a spare ink cartridge on hand just for this reason.
10 • Troubleshooting This page was put in as a placeholder so you can print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. 10-6 SV61983 Rev.
11 • Supplies and Options Supplies and Accessories Contact the Pitney Bowes Supply Line™ or visit the Pitney Bowes web site to order supplies and accessories. Refer to the Contact Information List at the front of this guide for more information. Item Number Ink Cartridge, Red Fluorescent 797-M Deluxe Cleaning Kit (useful when changing your ink) CK0-3 E-Z Seal® Plus Sealing Solution, 4 oz.
11 • Supplies and Options Options • • • • Scale The scale allows you to accurately weigh mail and packages. You have a choice of a 2 lb. or 5 lb. capacity scale. See Chapter 6 - System Settings for scale settings. Extension Cable for Scale The extension cable allows you to position the scale up to 48 inches from the machine for extra convenience. Standard Accounting The accounting feature tracks postage costs for departmental accounts. You have a choice of purchasing 5 or 10 accounts.
Appendix A • PC Meter Connect™Desktop Application About PC Meter Connect™ Desktop Application PC Meter Connect™ desktop application is PC-based software that allows you to use your PC's high-speed Internet (via broadband, DSL, network, etc.) to connect your mailing machine to the Data Center, as well as provide convenient access to mailing machine settings from your PC.
Appendix A • PC Meter Connect™Desktop App. Installation Download the PC Meter Connect™ software from the Pitney Bowes DM100/DM220/DM125/DM225 support website (see page v) to your PC with Internet access. Locate the USB cable supplied with your mailing machine and follow these instructions: 1. Do not connect the USB cable to your PC or your machine yet. Do not connect the power to your mailing machine yet. You will be prompted at the proper times to do these during the install. 2.
Appendix A • PC Meter Connect™Desktop App. Access/Launching the Application To access the features of the program, double-click the desktop icon or the system tray icon to open the PC Meter Connect™ Main window. PC Meter Connect™ connects to the Data Center and provides the postage amount in your system, your Postage-By-Phone account balance, your Purchase Power balance, and lists any updates needed.
Appendix A • PC Meter Connect™Desktop App. PC Connect™ Desktop Application Main Window 1 2 3 5 4 PC Meter Connect™ Main Window 1. Connection Status—indicates whether your PC can communicate with the Internet and to your mailing system. A green check ✔ indicates a good connection, while a red X means the devices can not communicate.
Appendix A • PC Meter Connect™Desktop App. PC Connect™ Desktop Application Main Window 2. Messages from Meter—displays status messages (such as "Funds Low") to help you keep your machine up and running. 3.
Appendix A • PC Meter Connect™Desktop App. Features Accessible from the System Tray Icon If you right-click on PC Meter Connect™ icon in the system tray, you can access additional features of the PC Meter Connect™ software.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs Postage Postage Tab - Main Screen Support Information Provides the postage amount in your system, your Postage-By-Phone balance, and your Purchase Power balance. Task Panel Allows you to add postage to your meter. Simply: 1. Click on Add Postage to Meter. 2 Select either the amount your used for your last refill or one of the predetermined amounts. (You can also enter another amount and click Enter). 3.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs Supplies Supplies Tab - Main Screen Task Panel Provides links to web pages on the Pitney Bowes website so you can order: • • • • • A-8 Supplies Cleaning Kits Envelopes Envelope Ads Laser Toner and Ink Cartridges SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs Updates Updates Tab - Summary Mode Screen Updates Tab - Detail Mode Screen Support Information Provides the rate version information stored in your mailing system, in either a summary or detail mode. Task Panel Allows you to connect to the Pitney Bowes Data Center and: • • update the system perform a meter inspection SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs My Meter My Meter - Main Screen Task Panel Allows you to access to machine features such as: • • • • • system settings (date, time, preset, etc.). See next pages for details.
Appendix A • PC Meter Connect™Desktop App.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs My Meter (cont'd) Task Panel Ads & Inscriptions My Meter - Meter Settings Screen - Ads & Inscriptions (None Chosen) My Meter - Meter Settings Screen - Ads & Inscriptions (Chosen) SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs My Meter (cont'd) Task Panel Warnings My Meter - Meter Settings - Warnings Screen Weight Hold My Meter - Meter Settings - Weight Hold Screen A-14 SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs My Meter (cont'd) Task Panel View Preset My Meter - Meter Settings Screen - View Preset (On) My Meter - Meter Settings Screen - View Preset (Off) SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Feature Tabs My Meter (cont'd) Task Panel Change Preset My Meter - Meter Settings Screen - Change Preset (On) My Meter - Meter Settings Screen - Change Preset (Off) A-16 SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Troubleshooting IMPORTANT: • • • • When using PC Meter Connect™, disconnect the analog line to your mailing machine. If you want to use the analog phone line method of connecting to the Data Center, unplug the USB cable from the back of the machine, then connect the analog phone line. If you have virus checking/firewall software installed on your PC (e.g., Norton, McAfee, etc.), please check your settings to ensure that FTP downloads are allowed.
Appendix A • PC Meter Connect™Desktop App. Displaying PC Meter Connect™ Icon on System Tray If you minimize or close the PC Meter Connect™ window, the application will still be running in the background as indicated by the icon in the system tray. If you cannot see the PC Meter Connect™ icon in the system tray and you want to verify that the program is running, follow these steps to display all icons on your system tray. 1.
Appendix A • PC Meter Connect™Desktop App. Problems Connecting to the Data Center via the PC You cannot access www.pb.com from your PC using Internet Explorer Contact your IT administrator for any special setup needed to enable your PC and Internet Explorer to access the Internet. SV61983 Rev.
Appendix A • PC Meter Connect™Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but PC Meter Connect™ cannot detect the Internet. 1. Right click on the PC Meter Connect™ tray icon and select "Internet Settings...". Right Click on Tray Icon Select "Internet Settings..." 2.
Appendix A • PC Meter Connect™Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but PC Meter Connect™ cannot detect the Internet (continued) Solution B - Enter your own network's Proxy Address and Authentication settings (if used). Contact your IT administrator for these settings. Click "Manual proxy settings", and enter the proxy settings and proxy authentication (if used) provided by your IT administrator (see screen below). Click OK.
Appendix A • PC Meter Connect™Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but you are having problems downloading files to your mailing system 1. Right click on the PC Meter Connect™ tray icon and select "Internet Settings...". Right Click on Tray Icon Select "Internet Settings..." 2. At the Internet Settings configuration screen, choose "Active" for FTP Mode (see screen below) and click OK.
Appendix B • Passwords and Meter Functions Passwords can be set up on your system to prevent unauthorized access to the machine and/or to a specific account. This appendix explains the effects on system functions when using either or both types of passwords. i NOTE: For information on setting up a password for the machine itself (referred to as a "Lock Code" in this manual), see Chapter 6, System Settings.
Appendix B • Passwords and Meter Functions If you have this: Meter Password (Lock Code) An Account Password has been activated and have set it to this: Lock Code activated but "Lock on sleep" option is not set then...
Appendix C • How to Enter Text When is Text Entry Used? Text is entered when: • Naming an account (with optional Standard Accounting). • Entering international country names • Entering Canada and UK Postal Codes when sending mail within those countries How is Text Entry Done? Text entry is done via the numeric keypad in a fashion similar to current cell phone text entry. Each key, 2 through 9, has three or four letters displayed above it. There is no dedicated key to switch between alpha and numeric mode.
Appendix C • How to Enter Text Special Characters Special characters are accessed by repeatedly pressing the “1” key. Special characters include: Symbol Name , Comma & Ampersand * Asterisk .
Appendix D • Glossary Account—set up when using the Accounting option. An account can be an organization, person, department, etc. to which postage is charged. The machine stores the total postage used and the number of mail pieces processed for each account. The total number of accounts available on your machine depends on the option purchased. Advertisement, Envelope—An advertising message that appears next to the machine's meter stamp. You can choose from an array of standard and custom ads.
Appendix D • Glossary Lock Code—A four-digit code that can be set up which acts as a password to gain access to the machine after it powers up or after it is awakened from a sleep mode. Meter Stamp (indicia)—The imprint produced by the machine (known as meter stamp or indicia). Depending on your settings, it may include: The indicia (includes the postage amount, date, code, etc.
Index A Accessories. See Options Accidentally Printing the Wrong Postage 10-5 Accounting feature (Standard) Clearing all or some of the accounts 7-7 Creating an account 7-2 Deleting an account 7-8 Editing Account Name and Password 7-3 Effects of password on system functions 6-8, B-2 Overview of Available Options 7-1 Printing an accounting report (single and multiple) 7-5, 7-6 Selecting an Account to Track Postage 7-3 Setting passwords 7-2 Turning feature ON or OFF 7-2 Viewing account totals 7-4 Account No.
Index Class key used when entering postage 3-4, 3-5 Cleaning Printer Nozzles 9-5 Communications 5-5 Communications, Establishing Between Your Machine and the Data Center Overview 5-1 Communications, establish with data center Analog phone line 5-6 Using mailstation assistant™ 5-5 Control Panel Figure and Description 2-2 Credit Line Available, Refill Receipt Listing 5-9, 5-10 D Data Center (Pitney Bowes) Connecting via analog phone line 5-6 Connecting via PC Meter Connect™ 5-5 Problems Connecting via the PC
index E Entering weight manually 3-5 Enter/Yes key, location and use 2-2 Envelope ad Adding/removing to the meter stamp 4-6 Location on meter stamp 1-3 Purchasing 4-6 Error Messages 10-1 Establishing Communications Between Your Machine and the Pitney Bowes Data Center 5-1 Extension cable option for scale 11-2 F Features, Overview of Machine 1-2 Funds (postage) Checking account balance in Postage by Phone® System 5-8 Checking amount in meter 3-1, 5-7 Printing a report 5-7 G Glossary D-1 H High value warni
Index Ink tray Replacing 9-6 Inscriptions, Postal.
index N No key, location and use 2-2 O Options Accounting Feature 11-1 Extension cable for scale 11-1 Internal Rating Feature 11-1 Postal Inscriptions/Envelope Ads 11-2 Scale 11-1 Origin postal code Postal requirements 1-3, 4-1 Origin Postal Code D-2 Overview of Accounting Options 7-1 Overview, of book 1-1 P Passwords Effects on system functions B-1 Entering for lock code to enable machine B-1 Entering when using departmental accounts 7-3 Restrictions when accessing machine via account password B-2 Settin
Index Pitney Bowes Contact List v Pitney Bowes Data Center.
index Presets Glossary entry D-2 Recalling preset 6-7 Storing a new one 6-4 Turning on or off 6-4 Viewing existing preset 6-5 What is a Preset 6-3 Why Should I Always Include a USPS® “Class” 6-3 Why Should I Use Presets 6-3 Printer Nozzles, Cleaning 9-5 Print Head, Replacing 9-5 Printing Printing a $0.
Index S Safety Notes 1-8 Safety, Telephone 1-10 Scale Activating/Disabling weight hold mode 6-11 Explanation of option 11-2 Ordering one 11-2 Reset to zero weight 6-10 Used when rating mail 3-4 Used when rating mail but overwieght piece 3-5 View metric weight 6-10 Security. See Passwords Serial Number D-2 Settings. See Machine Settings Sleep mode Definition 6-9 Manual activation 6-9 Setting sleep mode activation time 6-9 Small Office Series™ 1-2 Specifications Equipment 1-6 Material 1-7 Standard Accounting.
index T Tape sheets Proper applying 3-4, 3-5 Tape Strips D-2 Technical support v Telephone, Safety 1-10 Text entry Entering postal codes and accounts C-1 Special characters C-2 Time-stamp incoming mail 4-8 Tracking Postage Batch Count vii, 3-6 Troubleshooting Accidentally Printing the Wrong Postage 10-5 Blank Display 10-3 Display is difficult to read 10-3 Error Messages 10-1 Getting Help 10-1 Printing is Incomplete, Streaked, or Poor Quality 10-3 Problems Connecting to Data Center via Analog Line 10-4 Probl
Index Z Zone, Entering when rating a mail piece 3-4, 3-5 I-10 SV61983 Rev.
1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com Digital Postage Meter PB Form SV61983 Rev. G 10/10 © 2010 Pitney Bowes Inc.
