with Digital Postage Meter Install Guide US English Version
Contents Communication Device Network Cable USB Cable Communication Device For Pitney Bowes Digital Mailing System mailstation Ink Cartridge Reorder #797-0 Scale T FRONT DEVAN Power Cord Meter nds Fu Menu PQRS Back mailstation 2 Ink Cartridge Reorder #797-M T FRONT DEVAN Sample Pack of Tape Sheets Reorder #612-9 w Revie MNO JKL GHI Class DEF ABC *#_ Lock OR TUV no WXYZ Enter Shift .
Read This First To take advantage of the web-based capabilities of your meter with pbWebConnect™, your meter must be connected to your network. If network access is available for your meter, you can: • Watch a step-by-step installation video by scanning the QR Code below with your smartphone or • By entering the following URL at your computer: www.pb.
Installation Part 1 - Set Up Communication Device 1 Preparing for Installation To install your meter using the Internet, you will need the following: • • Two power outlets An Internet source, such as a router, hub or network wall jack. Note: DO NOT use a port in a computer to connect to your network. Access to a computer during installation is recommended. Wireless: Step 2 through Step 8 must be completed for wireless installation.
Installation Part 1 - Set Up Communication Device 2 Locate the Communication Device and Network Cable ( ) The Communication Device enables your meter to connect to Pitney Bowes via the Internet to access postage downloads. It’s packaged in its own cardboard box. Communication Device For Pitney Bowes Digital Mailing System Communication Device 3 Network Cable Connect the Communication Device to your Internet source Be sure to connect to an active network port.
Installation Part 1 - Set Up Communication Device 4 Apply power to Communication Device Plug the AC adapter ( ) into the Communication Device and a power outlet. The left LED is lit yellow when it is on. LEDs Communication Device 5 AC Adapter Check LED After 45 seconds, the right LED will blink orange, go to Step 6 LEDs If the right LED is solid orange (not blinking), follow Troubleshooting 1, below. Troubleshooting 1 Communication Device may not be communicating to an active network port.
Installation Part 1 - Set Up Communication Device 6 Connect the meter to the Communication Device with the USB Cable ( ) USB Cable 7 Connect the meter to a power outlet Power Cord When power is applied, the meter will display its startup screens and you will hear the meter’s printer initialize.
Installation Part 1 - Set Up Communication Device 8 Confirm Connection About 10 seconds after the meter completes its startup routine, it displays the message: Meter connected to internet-Press Enter Also, the right LED changes from blinking orange to blinking green only. LEDs If the right LED lights orange, either solid or blinking, see Troubleshooting 2 below. DO NOT press Enter on the meter yet. For wireless connection and meter setup go to Step 9 on page 7.
Special Network Settings This section is needed only if your network requires special settings to operate properly, such as static IPs and proxy server IDs, the settings will need to be added to the Communication Device. Consult your IT specialist to determine if this is necessary. To enter special settings a. Disconnect power ( ) from the meter. b.
Installation Part 2 - Set Up Meter 9 Wireless Connection (Optional) To set up wireless capability, go to: www.pb.com/support/LAN Scroll down to select the link Wireless Setup Instructions. Once your meter is connected to the internet wirelessly, begin meter installation on Step 10 below. 10 Meter Installation There are two options for installing the meter. Option 1. Follow online instructions by signing into www.pbwebconnect.com/mymeter using you Pitney Bowes user name and password. Your pb.
Installation Part 2 - Set Up Meter 11 Install scale s Fund Menu PQRS Back w Revie MNO JKL GHI s Clas DEF ABC *#_ Lock WXYZ TUV e Spac Shift . no Enter yes Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. Tighten the screws to ensure a secure connection.
Installation Part 2 - Set Up Meter 12 Install Ink Cartridge Add ink cartridge. Continue-Press Enter A 1. Press the Enter key on the control panel. 2. Lift the cover. NOTE: If the carriage is not visible close the cover and press Enter. 3. Press unlock symbol open cartridge cover. to 4. Remove and discard the yellow insert.
Installation Part 2 - Set Up Meter 12 Install Ink Cartridge (continued) FRONT DEVANT B Remove new cartridge from plastic bag. C Remove silver foil strip from bottom of ink cartridge. NT FRONT FRO ANT DEV DEVANT D Install new cartridge into machine. E Press ink cartridge cover near the front edge to lock the cartridge in place. F Close Cover. Press Enter. IMPORTANT - Is Ink Cartridge installed? G 10 Press Enter. Please wait about 2 minutes.
Installation Part 2 - Set Up Meter 13 Create a Test Print ATTENTION Lock s Fund Menu PQRS Back To print correctly, insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. w Revie MNO JKL GHI s Clas DEF ABC *#_ WXYZ TUV e Spac Shift . no Enter yes When prompted, insert a spare envelope or a tape sheet for a test print. NOTE: The test print will appear in red ink.
Installation Part 2 - Set Up Meter 14 Checking Your Account Balance and Adding Postage to Your System Your postage meter does not come with pre-loaded postage. Any postage that may be included in your order is on your account. You must connect to the Pitney Bowes Data Center to check your account balance and download postage to the meter. Digital Postage Meter dials into PB Send money to PB Prepaid Account Prepaid Account Funds transferred to Digital Postage Meter 1.
Installation Part 2 - Set Up Meter 15 Updating Your Software After loading postage into your system, the meter will automatically download any relevant updates. You will see the screen displaying the status of the update. Complete 53% remaining 16 2of5 4:21 min Congratulations! Your meter is operational $0.45 1st cl Ltr 0lb 0.0oz MAY 26 Your system is now ready to use.
Contact List If You Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions go to: www.pb.com/support /LAN or call 1-800-522-0020 • For Product support go to: www.pb.com/support/mailstation2-pbwc or www.pb.com/support/mailstation-pbwc • To order Pitney Bowes supplies and accessories, call 1-800-243-7824 or go to: www.pb.com and click on Online Store.
Alternative Method: Using Analog Phone Line 1 Connect Phone Cord ATTENTION Phone Some commercial phone systems use digital lines that may damage the meter. Like the meter, most fax machines, credit card readers and modems also require analog lines. The meter can share a line with these devices. When in doubt, ask the person responsible for your phone systems. Connect the phone cord to the meter and the other end to an analog phone line.
Alternative Method: Using Analog Phone Line 2 Install scale s Fund Menu PQRS Back w Revie MNO JKL GHI s Clas DEF ABC *#_ Lock WXYZ TUV e Spac Shift . no Enter yes Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. Tighten the screws to ensure a secure connection.
Alternative Method: Using Analog Phone Line 3 Connect Power (continued) Do you have Internet access for meter? 2. Press no on the control panel. Install with analog phone line - Enter 3. Press Enter. 4 Install Ink Cartridge Add ink cartridge. Continue-Press Enter A 1. Press the Enter key on the control panel. 2. Lift the cover. NOTE: If the carriage is not visible close the cover and press Enter. 3. Press unlock symbol open cartridge cover.
Alternative Method: Using Analog Phone Line 4 Install Ink Cartridge (continued) 4. Remove and discard the yellow insert. FRONT DEVANT 20 C B Remove new cartridge from plastic bag. D Install new cartridge into machine. Remove silver foil strip from bottom of ink cartridge.
Alternative Method: Using Analog Phone Line 4 Install Ink Cartridge (continued) E Press ink cartridge cover near the front edge to lock the cartridge in place. F Close Cover. Press Enter. IMPORTANT - Is Ink Cartridge installed? G 5 Press Enter. Please wait about 2 minutes. Create a Test Print ATTENTION Lock s Fund Menu PQRS Back w Revie MNO JKL GHI s Clas DEF ABC *#_ WXYZ TUV e Spac Shift .
Alternative Method: Using Analog Phone Line 5 Create a Test Print NOTE: The test print will appear in red ink. Good test print - no missing inside lines Poor test print - missing inside lines If the test print is poor, press no to perform additiona l printer maintenance and print another test image. If the test print is good, press yes. 6 Connect to Pitney Bowes Data Center Your postage meter does not come with pre-loaded postage. Any postage that may be included in your order is on your account.
Alternative Method: Using Analog Phone Line 7 Checking Your Account Balance and Adding Postage to Your System Digital Postage Meter dials into PB Send money to PB Prepaid Account Prepaid Account Funds transferred to Digital Postage Meter 1. When your meter has successfully connected to the Pitney Bowes Data Center, your account balances will display. Prepaid: Other: $0.00 Prepaid Account Credit $20.00 If you are using a credit card to pay for postage, Prepaid and other balances may display $0.
Alternative Method: Using Analog Phone Line 8 Updating Your Software After loading postage into your system, the meter will automatically download any relevant updates. You will see the screen displaying the status of the update. Complete 53% remaining 9 2of5 4:21 min Congratulations! Your meter is Operational Your system is now ready to use.
Alternative Method: Using Analog Phone Line Troubleshooting No Dial Tone Check that you are using an analog line such as a) most fax machine lines b) lines used by computer modem or credit card reader c) residential phone lines Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line. If you are using a DSL line you should use a DSL filter obtained from your DSL provider.
Contacts If You Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions, call 1-800-522-0020 • For Product support go to: http://support.pb.com/K700 or http://support.pb.com/K7M0 • To order Pitney Bowes supplies and accessories, call 1-800-243-7824 or go to: www.pb.com and click on Online Store.
1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com For Service or Supplies Support Web Site: http://support.pb.com/K700 http://support.pb.com/K7M0 Product Customer Support: 1(800) 522-0020 Product Name: mailstation™ / mailstation 2™ / Communication Device with pbWebConnect Model Number: K700 / K7M0 AW31214 Rev. F 09/21 © 2012 Pitney Bowes Inc.
