5500 Explorer Drive Mississauga, Ontario L4W 5C7 www.pitneybowes.ca K700 Digital Postage Meter For Service or Supplies PB Form SV61503 Rev. A 6/05 © 2005 Pitney Bowes Inc.
SV61503 Rev. A ©2005 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.
Declaration of Conformity According to FCC Rules Part 2 , Paragraph 2.1077 This device, K700 digital postage meter, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft Rd., Stamford, CT 06926-0700, (800) 522-0020.
wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line.
to the telephone line, ensure the installation of this mailing machine does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Servicing This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be returned to the Pitney Bowes U.S. Service Center. For reference purposes, the Pitney Bowes U.S.
Pitney Bowes Contact List If You Need Assistance • • • • • Product Name: K700 Digital Postage Meter Model Number: K700 For support, go to: www.pitneybowes.ca To order Pitney Bowes supplies and accessories, call 1-800-672-6937 and follow the telephone prompts, or go to: www.pitneybowes.ca and click on Online Store. All other inquiries can be done by calling 1-800-672-6937 and following the telephone prompts.
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Table of Contents 1 • Introduction About the Pitney Bowes Small Office Series™....................... 1-1 About Your Digital Postage Meter ........................................... 1-1 About Downloads to Your Postage Meter ............................... 1-2 Postal Requirements............................................................... 1-3 Other Sources of Information - Quick Reference Guide ......... 1-4 Specifications ..........................................................................
Table of Contents 5 • Adding Postage Postage and Your Postage Meter ........................................... 5-1 Checking the Funds (Postage) in Your Postage Meter ........... 5-1 Printing a Funds (Postage) Report ......................................... 5-1 Connecting Your Postage Meter to Analog Phone Line .......... 5-2 Checking Your Account Balance in the Postage By Phone® System ....................................................................................
Table of Contents 7 • Ink Maintenance Low Ink Warnings ................................................................... 7-1 Replacing the Ink Cartridge .................................................... 7-1 Printing Test Pattern................................................................ 7-3 Cleaning Printer Nozzles ........................................................ 7-4 Replacing the Print Head ........................................................ 7-4 Replacing the Ink Tray ...............
Table of Contents 11 • Supplies and Options Supplies and Accessories ......................................................11-1 Options...................................................................................11-1 Appendix A When is Text Entry Used?....................................................... A-1 How is Text Entry Done?......................................................... A-1 Account Names ................................................................. A-1 Special Characters .....
Section 1 Introduction About the Pitney Bowes Small Office Series™ Pitney Bowes Small Office Series™ is a line of unique mailing solutions for small businesses and those with home offices. The line has products for all volumes and types of postage usage from less than $30/month in postage to $300/month and more as well as products developed specifically for people shipping mostly packages.
1 • Introduction About Downloads to Your Postage Meter Your postage meter uses the Pitney Bowes IntelliLink® postage meter system, which allows you to download information directly into your machine. The IntelliLink® postage meter system technology gives you the ability to: Add postage funds conveniently via internal modem You can add funds to your postage meter electronically via the Pitney Bowes Data Centre (requires analog phone line).
1 • Introduction Postal Requirements Your postage meter is issued under the oversight of the Canada Post Corporation (CPC) and you must follow some basic requirements. • • • • • Mail must have the correct date and postage amount in the meter stamp (indicia). Metered mail must bear the postal code of the address where the postage meter is located and mail processed. If you move the postage meter to another postal code location, you must update postal code.
1 • Introduction Other Sources of Information - Quick Reference Guide Don't like reading manuals? Try the Quick Reference Guide located in the front pull-out tray. It has condensed versions of many of the topics covered in this book. Specifications Equipment Size of Base Model: 8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Size of Base Model with Optional Weighing Platform: 9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Weight: 7.9 lbs. (3.6 kg.) without scale, 8.7 lbs. (4.0 kg.) with scale.
1 • Introduction Meter Settings Maximum Imprint: $99.99 Reset Type: Postage-By-Phone® meter payment system Material (see figure below) Minimum Size: 5" x 3.5" (127 mm x 89 mm) Minimum Thickness: 0.007" (0.18 mm) Maximum Thickness: 5/16" (8.0 mm) IMPORTANT: For best results, always make sure your material conforms to our published specifications. SV61503 Rev.
1 • Introduction Important Safety Notes Follow the normal safety precautions for all office equipment. • • • • • • • • • 1-6 Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that could result in personal injury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster label.
1 • Introduction Important Safety Notes (continued) • • • • • • • • DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on the power cord. To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the control panel or its base. The cabinet encloses hazardous parts. If you should drop or otherwise damage the unit, call Pitney Bowes.
1 • Introduction Important Telephone Safety Instructions The digital postage meter connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. These safety precautions include: CAUTION: To reduce the risk of fire, use only 26 AWG telecommunication line cord that was supplied with the digital postage meter. • • • • • • • 1-8 Never install telephone wiring during a lightning storm.
Section 2 Getting to Know Your Postage Meter Digital Postage Meter–Front 2 3 1 4 5 1. Control Panel—allows you to enter and set up information on your meter. 2. LED—lights amber when your postage meter is low on ink (one blink indicates the postage meter is out of ink). 3. Scale (optional)—allows you to weigh a mail piece so the postage meter, using its internal rating feature, can calculate the correct postage. 4. Top Cover—opens up to allow replacement of the ink cartridge.
2 • Getting to Know Your Postage Meter Control Panel 1 2 3 4 Lock Verrouiller Review Défilement Class Classe 8 Funds Fonds no non Menu Clear/Back Annuler/Retour Space Espace Shift Majuscule 5 Enter Entrée 9 yes oui 6 7 1. LCD Display—shows the current status of your postage meter and prompts you through all setup operations in a two-line LCD. 2.
2 • Getting to Know Your Postage Meter Digital Postage Meter–Rear 2 3 1 4 6 5 1. Phone Jack—allows you to connect to an analog phone line (the same type of line that a Fax machine uses). The jack accepts a standard RJ-11 phone plug (supplied). When your postage meter is connected to an analog phone line, you can add postage any time by pressing Funds and following the prompts. See Section 5 - Adding Postage for details. 2. Serial Port—allows you to connect the optional scale to weigh your mail piece.
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Section 3 Running Mail Checklist Before Running Mail Before you run mail on your digital postage meter, review these items: • • • • • Make sure your postage meter is plugged into a properly grounded, 110 VAC receptacle. Always follow the safety precautions listed in Section 1- Introduction. Check that you have enough postage for your mail run. Press Funds to view your current balance. Check that you have a spare ink cartridge if you are low on ink and need to run a large number of mail pieces.
3 • Running Mail Determining the Amount of Postage to Use The amount of postage on a mail piece is based on CPC regulations and involves factors such as: • • • • class of mail weight how fast you want the mail piece delivered optional add-on CPC Services (such as A.R. Card, Coverage, and Registration) The internal rating feature for Lettermail rates calculates the postage amount automatically based on the weight of the mail piece and the class of mail you select.
3 • Running Mail Processing a Letter Using the Optional Scale All mail pieces under 500g are considered Lettermail and the postage for these items must be calculated using the internal rating feature. The following outlines the procedure for rating Lettermail. NOTE: You cannot key in a postage value for an item that falls within a valid Lettermail postage amount. 1. Place mail piece on scale. The weight of the mail piece appears on the display.
3 • Running Mail Processing a Letter Without Optional Scale Use this method when you already know the weight of a mail piece and you are not using the optional scale. 1. Press Menu. 2. Use the Review keys to scroll and select "Type in a Weight?”. 3. Key in the weight in grams and press Enter/yes.
3 • Running Mail Processing Parcels NOTE: The K700 postage meter does not provide rates for packages. To process a package you must know the amount of postage for your weight of your package and the method in which you want to send it. The Canada Post website at at www.canadapost.ca has a rate calculator you can use to determine the amount of postage your parcel requires. 1. From the main screen, enter the postage using the numeric keys and press Enter/yes. NOTE: You do not need to enter the decimal point.
3 • Running Mail Adding More Postage to Correct a Mail Piece In the event that a mail piece is rated incorrectly or an incorrect postage value is entered for a parcel, you can add additional postage by printing a unique Postage Correction meter stamp. Follow the steps below. 1. Press Menu. 2. Use the Review keys to scroll and select "Change meter stamp type?" 3. Use the Review keys to scroll and select "Add more postage to mail piece?" 4. Enter postage amount to correct mail and press Enter/yes. 5.
3 • Running Mail Correcting the Date on a Mail Piece In the event that a mail piece has an incorrect date on its meter stamp, you can fix the date by printing a unique Date Correction meter stamp. Follow the steps below. 1. Press Menu. 2. Use the Review keys to scroll and select "Change meter stamp type?" 3. Use the Review keys to scroll and select "Print corrected date mail piece?" 4. Use the Review keys to select the correct date and press Enter/ yes.
3 • Running Mail Printing a Statement of Mailing or Manifest Payment If you have a Canada Post Distribution Services Contract Agreement and you wish to use your postage meter as a method of payment for Canada Post Distribution products (Regular Parcel, Xpresspost, Priority Courier, Expedited Parcel), you must complete a Manifest. A unique Statement of Mailing meter stamp must be printed on a tape sheet and affixed to each individual parcel or to the Manifest for the total value of the shipment.
Section 4 Printing Options Printing Options There are various printing options available when processing mail through your digital postage meter. Refer to the table below. Used for Outgoing Mail Printing Option Print a normal meter stamp (postage indicia).
4 • Printing Options Auto-Advance of Printed Date for the Meter Stamp The postage meter automatically advances the printed date on the meter stamp (as well as its internally held date) when the system time reaches 12:00 AM. Manually Changing Printed Date for the Meter Stamp You may want to advance the date printed on the meter stamp if it is after normal business hours and you want to prepare outgoing mail for a future business day's mailing.
4 • Printing Options Adding/Removing an Envelope Ad to the Meter Stamp 1. Press Menu. 2. Use the Review keys to scroll until you see the ad screen (the current ad, if any, is listed). Adding/Changing an Ad - Press Yes/enter and use the Review keys to scroll through the list of ads. Press Yes/enter at the desired ad. Removing an Ad - Press Yes/enter and use the Review keys to scroll through the list of ads. Press Yes/enter when the choice of "None" appears. 3.
4 • Printing Options Printing Envelope Ad Only (no meter stamp) You may want to use this feature to add your company's message to incoming mail. 1. Press Menu. 2. Use the Review keys to scroll and select "Change meter stamp type?”. Turning ON Ad Only Printing - Use the Review keys to scroll and select "Print ad only?" If you have already selected an ad for your normal meter stamp, that is the one used; otherwise, you are prompted to choose an ad. When completed, the main screen displays with the ad only.
Section 5 Adding Postage/Connecting to Data Centre Postage and Your Postage Meter Postage is stored internally in your postage machine. When you need to add more, you simply connect your machine to an analog phone line, select the menu selection to refill postage, and specify the amount of postage you wish to download. Once you are connected to the Pitney Bowes Data Centre, the postage is electronically sent to your meter via the Pitney Bowes Postage By Phone® meter payment system.
5 • Adding Postage/Connecting to Data Centre Connecting Your Postage Meter to Analog Phone Line Your postage meter must be connected to an analog phone line to dial in to the Pitney Bowes Data Centre for any reason (add postage, check the balance in your Pitney Bowes Postage By Phone® account, etc.). Plug the telephone line (supplied) into the connector on the back of the postage meter (see figure at right). Remember to use a dedicated analog phone line (your home phone is connected to one).
5 • Adding Postage/Connecting to Data Centre Checking Your Account Balance in the Postage By Phone® System You can check your Postage By Phone® system account balance at any time. 1. Connect your postage meter to an analog phone line. 2. Press Funds. The amount left in the postage meter displays. 3. Use the Review keys to scroll and select "Check amt available to download?". 4. The postage meter dials into the Pitney Bowes Data Centre.
5 • Adding Postage/Connecting to Data Centre Adding Postage to Your Postage Meter You can add postage to your postage meter any time you need to, as long as you have enough funds in your Postage By Phone® system account. Connect your postage meter to an analog phone line. Press Funds. The amount left in the postage meter displays. Use the Review keys to scroll and select "Refill postage?". Key in the refill amount (whole numbers only). NOTE: The minimum amount of postage you can add is $1. 5.
5 • Adding Postage/Connecting to Data Centre Connecting to the Pitney Bowes Data Centre You can connect to the Pitney Bowes Data Centre any time to download a feature you ordered, comply with CPC inspection regulations, etc. 1. Connect your postage meter to an analog phone line. 2. Press Menu. 3. Use the Review keys to scroll and select "Connect to Data Centre?". 4. The postage meter dials into the Pitney Bowes Data Centre. When connected, you are told of any downloads available. 5.
5 • Adding Postage/Connecting to Data Centre Software Update If there has been an important update to the software that runs your postage meter, you will be notified that a required update is necessary. Postal/ZIP Code Update If the Postal Code on record at the Pitney Bowes Data Centre does not match the Postal Code of your postage meter, the code will be downloaded into your postage meter. (When a postage meter is moved to a new Postal Code, the Data Centre enters the new code into the record.
Section 6 Machine Settings Machine Settings Machine Settings Machine settings allow you to customize your digital postage meter for the way you run your mail and add security to those features that are sensitive to your organization.
6 • Machine Settings Setting Display Contrast You can adjust the LCD display contrast if necessary. 1. Press Menu. 2. Use the Review keys to scroll and select "Change set up". 3. Use the Review keys to scroll and select "Change display contrast?". 4. Select the contrast you want using the keypad and press Enter/yes. 5. Press Clear/Back to return to the main screen. Using the Preset Feature The preset feature allows you to save pre-defined values such as postage, class, weight, envelope ad, account etc.
6 • Machine Settings Turning the Preset Feature On or Off 1. Press Menu. 2. Use the Review keys to scroll and select "Change setup?". 3. Use the Review keys to scroll and select "Use preset setup?". Turning ON Preset - Press Enter/yes at "Turn preset ON?" prompt. A message confirms your choice. You may view the preset values if you wish. When finished, press Clear/Back twice and follow prompts to return to main screen.
6 • Machine Settings Viewing the Preset 1. 2. 3. 4 Press Menu. Use the Review keys to scroll and select "Use preset setup?". Use the Review keys to scroll and select "View stored preset?". Scroll through the preset values of class, postage amount, account, etc. 5. When finished, press Clear/Back three times to return to main screen. Recalling the Preset You can call up the preset values at any time to use on your mail with this simple procedure. 1. Press Menu. 2.
6 • Machine Settings Printing the Batch Count information Funds Report 1. Press Menu. 2. Use the Review keys to scroll and select "Select a report?". 3. Use the Review keys to scroll and select "Print funds report?”. When prompted, insert an envelope or tape strip into the mail slot. The batch count and batch value are printed (see sample below). 4. When prompted to stay in reports, press No to return to the main screen. Used: $ 0 3 1 . 6 0 0 Available: $ 0 6 8 .
6 • Machine Settings Setting/Disabling the Lock Code The lock code prevents unauthorized access to your system after the postage meter has been powered up and/or has entered sleep mode. 1. Press Menu. 2. Use the Review keys to scroll and select "Change Setup". 3. Use the Review keys to scroll and select "Use lock code setup?". If you have already established a lock code, you are prompted to enter it at this point. 4.
6 • Machine Settings Activating Sleep Mode Manually You can put the postage meter into "sleep mode" at any time. When the postage meter is in sleep mode, the display is blank (except for the time in the lower right) and you can't process mail. You awaken the postage meter by merely pressing any button on the control panel. 1. Press Lock. 2. At prompt to set system to sleep mode, press Enter/yes. The machine enters sleep mode. Only the time displays in the lower right corner. 3.
6 • Machine Settings Weight Hold Mode The weight hold mode, when activated (see instructions below), allows you to rate a piece of mail even if the weight is removed from the scale. You would use this mode when the size of the mail piece covers the display screen. The postage meter holds the weight in memory until you select a class and finish the rating process. When using this mode: • • • • "WH" displays when the weight is in memory. The weight remains for 10 seconds after the piece is removed.
6 • Machine Settings Setting the Low Funds Warning You can have the postage meter warn you when your postage (funds) in the machine reaches a certain amount. This warning acts as a reminder for you to add more postage to your machine (by connecting to the Data Centre and downloading funds). 1. Press Menu. 2. Use the Review keys to scroll and select "Change Setup". 3. Use the Review keys to scroll and select "Change low funds warning?". 4. Key in the amount. A confirming message displays. 5.
6 • Machine Settings Changing Language You can change the language on the display to English or Français. 1. Press Menu. 2. Use the Review keys to scroll and select: English to French: "Change to Français" French to English: "Changer pour English" 3. Once chosen, all subsequent screens will display the new language. 6-10 SV61503 Rev.
Section 7 Ink Maintenance Low Ink Warnings Your actual ink usage will vary, based on how frequently you use the postage meter, the graphic printed and environmental conditions. The postage meter display tells you when the ink supply is low or exhausted. “Low Ink" and amber LED lit - Replace the ink cartridge soon. If you don’t have a replacement cartridge on hand, you should order one now (see 11 - Supplies, Options and Accessories).
7 • Ink Maintenance Replacing the Ink Cartridge (continued) 5. Press the top of the ink cartridge latch (on the green "unlock" icon). 6. Tilt the old cartridge towards you and lift out. Discard old cartridge. 7. Remove new cartridge from its package and pull off protective tape. 8. Tilt new cartridge towards you and insert into print head. Straighten cartridge so it is upright. 9. Press down on ink cartridge latch firmly until it locks into place. 7-2 SV61503 Rev.
7 • Ink Maintenance Replacing the Ink Cartridge (continued) 10. Close postage meter cover. Press Enter/yes. 11. Press Enter/yes to confirm the replacement. A print head initialization occurs which lasts about 2-3 minutes. 12. When prompted, insert an envelope/tape sheet to print a test pattern to confirm print quality. 13. If test pattern looks good (see figures below), press Enter/yes. If it looks poor, proceed with step 5 from "Printing a Test Pattern" below.
7 • Ink Maintenance Cleaning Printer Nozzles Cleaning the printer nozzles may help you fix a printing problem. 1. Press Menu. 2. Use the Review keys to scroll and select "Use ink functions?". 3. Use the Review keys to scroll and select "Clean printer nozzles?". 4. At "Clean printer nozzles?" prompt, press Enter/yes. A "Preparing ink Please wait..." message displays as the postage meter performs its cleaning. 5. When prompted, insert an envelope or tape sheet into the postage meter. 6.
7 • Ink Maintenance Replacing the Ink Tray IMPORTANT: This procedure should only be done under the direction of or with the permission of a Pitney Bowes representative. 1. 2. 3. 4. Press Menu. Use the Review keys to scroll and select "Use ink functions?". Use the Review keys to scroll and select "Replace ink tray?". Refer to the instructions that came with new ink tray to remove the old ink tray and install the new one. 5. Press Enter/yes when completed. SV61503 Rev.
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Section 8 Reports Reports Your postage meter allows you to view and print reports for funds usage, postage refills, postage tracked by account, and other valuable data. The printable reports are done right from your postage meter on an envelope or tape sheet. Funds Report A funds report allows you to print a record of how much postage has been used and how much is remaining in the postage meter. Press Menu. Use the Review keys to scroll and select "Select a report?".
8 • Reports Accounting Report You can view and print your account totals any time. You may want to do this before you clear or delete an account, such as at the end of a fiscal year. 1. Press Menu. 2. Use the Review keys to scroll and select "Select a report?". 3. Use the Review keys to scroll and select "Print an Account Report?". 4. Select print single or print multiple report. Print Single Report - Use the Review keys to scroll and select the desired account. When prompted, insert envelope or tape strip.
8 • Reports Software Version Report This report lists software information about your postage meter. Software Versions 1. Press Menu. 2. Use the Review keys to scroll and select "Select a report?". 3. Use the Review keys to scroll and select "Print Software Version report?". 4. When prompted, insert tape sheet or envelope into postage meter. 5. The report is printed and you return back to the reports menu. Follow prompts to return to main screen. UIC: 2 . 0 . 0 1 Platform: A 0 .
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Section 9 Departmental Accounting (Optional) Optional Departmental Accounting Feature When you purchase the optional accounting feature, you can set your postage digital postage meter up to track postage costs incurred by individuals or departments in your organization (e.g., Tom, Jane, Sales, Purchasing, etc.), up to five or ten accounts (depending on option purchased). Your postage meter stores the following information for each account: • • • • • An account name up to 14 alphanumeric characters long.
9 • Departmental Accounting (Optional) Creating an Account You need to create an account before you can use the departmental accounting feature to track postage. 1. Press Menu. 2. Use the Review keys to scroll and select "Use Accounting functions?". 3. Use the Review keys to scroll and select "Create an account?" 4. Enter the name of this account. It can be up to 14 alpha/numeric characters long. To access alpha characters, tap the appropriate number key until the desired character displays. 5.
9 • Departmental Accounting (Optional) Editing an Existing Account You can edit an account name and password if you wish. 1. Press Menu. 2. Use the Review keys to scroll and select "Use Accounting functions?". 3. Use the Review keys to scroll and select "Edit an existing Account?". 4. Use the Review keys to scroll and select the account you want to edit. NOTE: If a password has been assigned to this account, you will be prompted for one. Key in the 4-digit password if necessary.
9 • Departmental Accounting (Optional) Printing an Accounting Report You can view and print your account totals any time. You may want to do this before you clear or delete an account, such as at the end of a fiscal year. 1. Press Menu. 2. Use the Review keys to scroll and select "Use Accounting functions?". 3. Use the Review keys to scroll and select "Print an Account Report?". 4. Select print single or print multiple report.
9 • Departmental Accounting (Optional) Clearing All or Some of the Accounts You can clear the postage totals on an account when necessary (for example, at the end of a fiscal year). IMPORTANT: Make sure your really want to clear an account. Once you do, the account information is gone forever. We suggest you print an accounting report first (see previous topic) before clearing. 1. Press Menu. 2. Use the Review keys to scroll and select "Use Accounting functions?". 3.
9 • Departmental Accounting (Optional) Deleting an Account You can delete an account when necessary. IMPORTANT: Make sure your really want to delete an account. Once you do, the account information is gone forever. We suggest you print an accounting report first (see earlier topic) before deleting. 1. Press Menu. 2. Use the Review keys to scroll and select "Use Accounting functions?". 3. Use the Review keys to scroll and select "Delete an account?". 4.
Section 10 Troubleshooting Getting Help There may be times when you need help to solve a problem, or you may want more information about how your digital postage meter works. Please read the troubleshooting information in this section first. In many cases, it can help you resolve the problem. If you need to contact Pitney Bowes, please have the following information at hand: Product Model: K700 Serial number: See the back of the postage meter.
10 • Troubleshooting Message Description Action Not Enough Funds Insufficient postage. Postage amount exceeds maximum funds available in meter. Select a lower postage amount. Perform a funds refill to add funds to the meter. Refill Too High Refill amount entered is more than the maximum postage will allow. Press Clear/Back (C). Repeat refill procedure will a smaller postage amount. If you encounter an error that has no accompanying message (such as "1103", "2215", etc.), press Clear.
10 • Troubleshooting Display is Difficult to Read You can adjust the LCD display contrast if necessary. 1. Press Menu. 2. Use the Review keys to scroll and select "Change setup". 3. Use the Review keys to scroll and select "Change display contrast?". 4. Select the contrast you want using the keypad. 5. Press Clear/Back to return to the main screen.
10 • Troubleshooting Accidentally Printing the Wrong Postage Once you have printed a meter stamp, the postage funds have been “used up” by the machine, even if the printing is illegible. That’s why it is so important to make sure the correct value is shown on the machine before inserting the mail piece or tape sheet, and that you do not let the ink level get too low. We recommend you always keep a spare ink cartridge on hand just for this reason. Canada Post will refund unused postage.
Section 11 Supplies and Options Supplies and Accessories Ink Cartridge, Red Fluorescent 797-0 E-Z Seal® Sealing Solution, 1-118ml. dabber bottle 601-7 Tape Sheets—150 sheets (300 labels) 612-7C Extension Cable for Scale 978-6 Options Pitney Bowes offers a number of flexible options so you can tailor your postage digital postage meter to meet your exact needs today, and expand it as your business grows tomorrow.
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Appendix A How to Enter Text When is Text Entry Used? Text is entered when naming an account (with optional Departmental Accounting). How is Text Entry Done? Text entry is done via the numeric keypad in a fashion similar to current cell phone text entry. Each key, 2 through 9, has three or four letters displayed above it. There is no dedicated key to switch between alpha and numeric mode. On those screens (and only those screens) where either an alpha or numeric character may be entered (e.g.
Appendix A • How to Enter Text Special Characters Special characters are accessed by repeatedly pressing the “1” key. Special characters include: Symbol Name , Comma & Ampersand * Asterisk .
Appendix B Glossary Account—A department (e.g., “Human Resources”) to which postage is charged (optional feature). You can assign a unique name to each account (up to 5 or 10 accounts, depending on feature purchased). The postage digital postage meter stores the total postage used and the number of mail pieces processed for each account. Ad, Envelope—An advertising message that appears next to the postage meter's digital indicia. You can choose from an array of standard and custom ads.
Appendix B • Glossary IntelliLink® Postage Meter System—A Pitney Bowes technology that allows you to download postage meter features, postal rates, and postage meter software updates via a digital link. Lock Code—A four-digit code that serves as a user password. It prevents unauthorized postage meter use. Main Screen—The postage meter display that shows your current selections. It indicates that you're ready to print postage.
Index A Accessories. See Options Accounting feature Clearing all or some of the accounts 9-5 Creating an account 9-2 Deleting an account 9-6 Editing an existing account 9-3 Printing an accounting report (single and mulitple) 9-4 Setting passwords 9-2 Turning feature ON or OFF 9-1 Viewing account totals 9-3 Account No. - definition on report 5-4 Adding postage Adding postage to your meter 5-4 Connecting your meter to analog phone line 5-2 Postage and Your Postage Meter 5-1 Alpha/Numeric keypad 2-2.
Index D Data Centre (Pitney Bowes) Downloads available 5-5 Problems dialing into 10-3 When you access 1-3, 5-5 Date Auto-advance of date 4-2 How it shows on meter stamp 4-1 Manually changing printed date 4-2 Printing date/time on incoming mail 4-4 Digital indicia.
Index H High value warning Explanation and setting 6-2, 6-8 I Important safety notes 1-6 Important telephone safety instructions 1-8 Incoming mail Printing options 4-3 Indicia.
Index M Machine settings Activating sleep mode manually 6-7 Entering the prefix for dialing out to data centre 6-9 Selecting tone/pulse for dialing out to data centre 6-9 Setting/Disabling the lock code 6-6 Settings for the optional scale 6-7 Setting display contrast 6-2 Setting sleep mode activation time 6-6 Setting system time 6-1 Setting the high value warning 6-8 Setting the low funds warning 6-9 Using the preset feature 6-2 View avoirdupois weight 6-7 Mail, Processing.
Index O Online store, access on Pitney Powes website v Options Accounting Feature 11-1 Extension cable for scale 11-1 Internal Rating Feature 11-1 Scale 11-1 Origin postal code As shown on meter stamp 4-1 Postal requirements for machine B-2 P Phone jack, location and use 2-3 Phone line Connecting your postage meter to analog phone line viii, 5-2 Pitney Bowes Contact List v Pitney Bowes Data Centre.
Index Postal requirements 1-3, 3-2 Power receptacle 2-3 Prepaid on account Definition on refill receipt 5-4 Preset feature Explanation 6-2 Recalling preset 6-4 Storing a new one 6-3 Turning on or off 6-3 Viewing existing preset 6-4 When preset values are activated 6-2 Printing a funds (postage) report 5-1 Printing options 4-1 Print the date and time only 4-1, 4-3 Print the envelope ad only 4-1, 4-4 Q Quick Reference Guide 1-4 R Refill postage.
Index Serial port, location and use 2-3 Settings. See Machine settings Sleep mode Definition 6-6, B-2 Manual activation 6-6 Setting sleep mode activation time 6-6 Values present when awakened 6-2 Small Office Series™ 1-1 Software updates 5-6 Specifications Equipment 1-4 Material 1-5 Meter settings 1-5 Supplies E-Z Seal® sealing solution 11-1 Ink cartridge part number 11-1 Meter options.
Index U Updates (downloaded into your meter) 5-5 USB Port, location and use 2-3 W Weighing with optional scale Processing a Letter Using the Scale 3-3 View avoirdupois weight 6-7 Weight Hold Mode (using scale) 6-8 I-8 SV61503 Rev.
5500 Explorer Drive Mississauga, Ontario L4W 5C7 www.pitneybowes.ca K700 Digital Postage Meter For Service or Supplies PB Form SV61503 Rev. A 6/05 © 2005 Pitney Bowes Inc.
