Mailing Machines E589 SV60975 Rev A 10/02 Series Mailing Machine Operating Guide
FCC Compliance - Mailing Machine “Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against unwanted interference when the equipment is operated in a commercial environment.
Contents Contents Safety Precautions ......................................................................... v 1 Introduction About Your Mailing Machine ................................................ 1 Features .................................................................................... 2 Control Panel ........................................................................... 4 Symbols....................................................................................
Contents 6 Troubleshooting Envelope/tape does not feed ........................................................... 19 Multiple feeding ............................................................................. 19 Envelope does not seal ................................................................... 20 Insufficient or partial sealing ......................................................... 20 Envelope does not eject ..................................................................
Safety Precautions Safety Precautions When using this machine, follow the normal safety precautions for all office equipment: • Keep loose clothing, jewelry and long hair away from all moving parts. • Avoid touching moving parts or materials while the machine is in use. When clearing a jam, be sure machine mechanisms come to a stop before you open the front cover. • Be certain that the area in front of the wall outlet that this machine is plugged into is free from obstruction.
Introduction 1 Introduction About Your Mailing Machine Your mailing system consists of two components that work together the Pitney Bowes mailing machine and a Pitney Bowes postage meter. The mailing machine has a multi-thickness feeder. Mailing Machine • Controls the operation of the mailing system. • Transports envelopes of various thicknesses. • Gives you options for printing postage only, printing postage and sealing the envelope, sealing only, or printing a postage tape.
Introduction Features Strip Tape Holder Instruction Cards Strip Tape Dispenser Rear Wall E589_001 Control Panel Side Guide Feeder Feature Function Feeder For feeding envelopes. Side Guide Adjusts for envelope width to guide envelope along feed deck. Lays flat for large envelopes or flats. Pushes in for narrow envelopes. Rear Wall Guides envelopes through the unit. Envelopes must be kept flush against the wall when feeding. Strip Tape Dispenser Automatically feeds strip tapes.
Top Tension Knob Ink Cartridge Fluid Bottle (under cover) Postage Meter Operate/Remove Lever Customer Lock Front Tension Sealer Knob Brush Ejector Roller Adjustment Knobs E589_002 Catcher Tray Feature Function Top Tension Knob & Allow finer adjustments to improve feeding of Front Tension Knob thinner or folded material. Sealer Brush Moistens envelope flaps with E-Z Seal® solution. Ink Cartridge Dispenses ink. Replace when postage becomes faint. Fluid Bottle Holds fluid for sealing envelopes.
Introduction Control Panel Your mailing machine has the control panel shown below. The Power green light will light up when the machine is on. (Green Light) Check Check Mailpiece Meter Clear Tape Print Only Print + Seal Seal Only Power Symbols Operate/Remove Lever Symbols The operate/remove lever symbols, located on the right side of the machine, show whether the lever for the meter is in the remove, lock, or operate position.
Before You Run Envelopes or Print Tapes 2 Before You Run Envelopes or Print Tapes 1. a. Connect the spider power cord as shown below. b. Read the safety information on page v before connecting the mailing machine. Make sure the wall outlet is near the machine and is easily accessible. Connect the single power cord from wall outlet to left rear of machine. The green Power light will come on.
Before You Run Envelopes or Print Tapes • Holding the meter by the carrying handle, lower into place on the locating pins. • Move the operate/remove lever back to . the operate position • Set the date on the meter. See pages 11-12 for information on locking and removing the meter. For information on using the meter, see the operating guide provided with your meter.
To Print and Seal Envelopes 3 To Print and Seal Envelopes 1. Check that the fluid bottle has sufficient E-Z Seal® solution. 2. Adjust the catcher tray to catch the envelopes as they exit. 3. Select the desired postage by pressing the key. If the triple bars do not appear on your meter screen, you have entered more than $1.00 or another dollar limit set by you or your Customer Service Representative. If you do want to print postage above this set limit, press the key again. ENVELOPES 1"–2" 4.
6. Adjust the side guide to fit the envelope width. To find the envelope width, place the envelope on the deck and against the rear wall. Adjust the sideguide so that only 1/16" of space is between the envelope and the sideguide. For larger mailers (9" x 12"), lay plastic guide flat and raise secondary metal side guide. Adjust same way as above.
To Print a Tape 4 To Print a Tape Use strip tape on envelopes thicker than 3/8 inch (9 mm) and on packages. If your mailing machine is connected to a scale with an electronic interface, you may be able to select the postage and print a tape directly from the scale, depending on the model of your scale. See the scale operating guide for more details. To make tapes: 1. Select the desired postage. Press the key. If the triple bars do not appear on your meter screen, you have entered more than $1.
Supplies and Adjustments 5 Adjustments and Supplies Locking the Mailing Machine to Prevent Use Locking prevents unauthorized use of the machine. When you lock the machine to prevent use, the meter cannot be removed and the mailing machine does not operate. To lock the mailing machine: 1. Turn the key upright to the unlocked position. 2. Move the operate/remove lever to the center position . 3. Turn the key clockwise to the horizontal locked position. Remove the key.
Supplies and Adjustments 2. Move the operate/remove lever to the rear position . 3. Turn the key clockwise to the horizontal locked position. Remove the key. Removing the Postage Meter To remove the meter: 1. Turn the key upright to the unlocked position. 2. Move the operate/remove lever to the front . position 3. Remove the meter.
Supplies and Adjustments Refilling the Tape Dispenser To refill the tape dispenser: 1. Insert tapes into the slot paper side up. Do not insert more than 50 tapes at one time. 2. Push the tapes until they cannot move farther into the slot. Store extra tapes in the tape holder at the rear of the machine. See page 2 for the location of the strip tape holder.
Supplies and Adjustments Filling the Fluid Bottle When the fluid bottle is empty, it will pop up from the well, displaying a red stripe. You must refill the fluid bottle or envelopes will not seal. To refill the fluid bottle: 1. Lift the fluid bottle up from the well. 2. Unscrew the cap. 3. Refill the fluid bottle with E-Z Seal® solution. E-Z Seal® solution is recommended to minimize growth of algae and scale buildup. 4. Screw the cap back on. 5. Return the fluid bottle to the well.
Supplies and Adjustments Replacing the Ink Cartridge When the print becomes light, replace the ink cartridge, as follows: 1. Remove the postage meter. (See instructions on page 12.) 2. Remove the old ink cartridge. Push to the left until the cartridge pops up. Use the finger grips on the sides of the cartridge to pull the cartridge up and out. 3. Remove the protective cap from the new ink cartridge. Hold the new cartridge by the finger grips and lower it into the pocket.
Supplies and Adjustments Adjusting the Ejector Rollers If envelopes are not being ejected properly into the catcher tray, adjust the ejector rollers. 1. Loosen the knobs on the right side of the postage meter. 2. Adjust the knobs down until the steel rollers under the postage meter just touch the rubber rollers. 3. Tighten the knobs.
Supplies and Adjustments Adjusting the Feeder For best feeding results with most media (including tri-fold material), raise the top tension knob and turn the front tension knob to the plus (+) sign. For postcards, position the front adjustment knob to minus (-) and the top tension knob down. If envelopes are not being fed properly, you may have to adjust the tension knobs as instructed below. Top tension knob: To correct double feeding, place the knob in down position.
Supplies and Adjustments Ordering Supplies To order supplies in the United States, call the Supply Line at 1-800-243-7824. Please specify order numbers when calling. Supply Order Number Ink Cartridge 625-2 Strip Tape 625-0 E-Z Seal® Solution (1/2 gallon) 601-0 In other countries, contact your local Pitney Bowes office or dealer.
Troubleshooting 6 Troubleshooting Envelope/Tape Does Not Feed Indicator Light Cause Solution Power light off. No power to machine. Check that power cord is plugged into both the machine and the outlet. Power cord not connected. Ensure that the power cords are plugged in properly. See the figure on page 5. A fault has occurred. Press the Clear button and retry. If fault recurs, follow troubleshooting for “Check Meter” and “Check Mailpiece”.
Troubleshooting Envelope Does Not Seal Indicator Light Cause Solution Print + Seal or Only Seal bottle is out of Fluid E-Z Seal® solution. Add E-Z Seal® solution. For more information see page 14. Indicator Light Cause Solution Print Only User did not press Seal Only or Print + Seal before feeding envelope. Press Seal Only and refeed. Machine reset to Print Only after not being used for more than 30 seconds.
Troubleshooting Tape Does Not Feed Indicator Light Cause Solution None Out of tape. Add tape. For more information see page l3. Check mailpiece Power light blinks. Tape pack not fully inserted. Push pack in fully to solid stop. More than 50 tapes in slot. Remove some tapes. Tape is jammed. Remove meter to clear jammed tape. See page 12. Press Clear to reset. Postage Imprint Too Light Indicator Light Cause Solution None Ink cartridge needs replacing. Install new ink cartridge.
Troubleshooting No Postage Imprint On Envelope Indicator Light Cause Solution Check mailpiece Envelope was not placed against rear wall when fed. Press Clear. Make sure envelope is against rear wall. Feed envelope. (If the envelope was sealed, press Print Only before feeding.) Check meter Postage exceeds the meter high value lock level. Press the green button twice until triple Select Postage bars appear. Press Clear button on the control panel.
Troubleshooting Envelope Jams In Machine Indicator Light Cause Solution Check Mailpiece Envelope already sealed when fed through on Seal Only or Print + Seal. Gently pull envelope to the left to remove. Be sure to feed sealed envelopes in Print Only mode. Envelope was thicker than 3/8" (6mm) or fed improperly. Press Clear and envelope will feed through the machine. Remove the meter and any jammed or torn pieces. Use tape for thick envelopes. Ejector rollers adjusted too high.
Troubleshooting Top Of Envelope Creased Indicator Light Cause Solution None Side guide not set properly. See step #4, 5 & 6, page 7.
Specifications 7 Specifications Dimensions (excluding meter) Length: 34.5 inches (851 mm) without catcher tray 45.5 inches (1156 mm) with catcher tray Depth: 15 inches (381 mm) (includes 4 inches for rear cable space) Height: 7 inches (178 mm) Weight: 38.1 pounds (17.3 kg) Electrical 120V, 60Hz Power Consumption Normal: 300 watts 2.5 amps max. processing mail Standby: 60 watts no mail: .
Specifications Environmental Operator Idle Metering Seal only 58 dB(A) 78 dB(A) 76 dB(A) Compliance UL 1950 FCC Part 15 subpart B Class A CSA 950 26 SV60975 Rev A
