Integra™ Platform Scale 9K0U Operator Guide US English Version
FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency and energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Contents C 1 — INTRODUCTION About the Integra™ Model 9K0U Scale ........................................1-2 Sleep Mode ........................................................................... 1-2 Safety Precautions ......................................................................1-2 Scale & Keypad Identification ......................................................1-3 Making Connections ....................................................................1-4 Specifications ........................
Contents 4 — BEYOND THE BASICS Using Special Features ...............................................................4-2 Converting to Metric Weight .................................................. 4-2 Recalling a Fee...................................................................... 4-2 Entering Weight Manually ..................................................... 4-2 Generating Multiple Tapes ..................................................... 4-3 Using the Scale to Count Like Parts ..............
Integra™ Model 9K0U Scale Operator Guide Chapter 1 Introduction About The Integra™ Model 9K0U Scale .....................1-2 Sleep Mode ..........................................................1-2 Safety Precautions ....................................................1-2 Scale & Keypad Identification ....................................1-3 Making Connections ..................................................1-4 Specifications ............................................................
Chapter 1: Introduction About The Integra™ Model 9K0U Scale This user guide covers the operation of the 9K0U scale designed with a separate weighing platform and display unit. The scale determines the weight of a mailpiece placed on the platter or platform and calculate rates and fees based on selections made from the keypad. The scale can also interface with and display a variety of information about Pitney Bowes electronic postage meters.
Scales User Guide Integra™ Model 9K0U ScaleIntegra Operator Guide ™ Scale & Keypad Identification See the callouts on the Keyboard Display Module for keypad explanation of all functions. 1 Scale Platform Rate Card (under cover) Scroll Keys Display Numeric Keys CE/C Enter Menu Selection Keys (Softkeys) Keyboard Display Module SV61955 Rev.
Chapter 1: Introduction Making Connections 2 1 Disconnect power at wall outlet before inserting or removing rate card. Connect platform cord to Keyboard Display Module. 4 3 Connect power cord to Keyboard Display Module. Connect meter cord to Keyboard Display Module using the indicated port.* 5 6 Connect meter cable to meter.* 1-4 Plug power cord into wall outlet. *Optional Integra™ Platform Scale 9K0U Operator Guide SV61955 Rev.
Scales User Guide Integra™ Model 9K0U ScaleIntegra Operator Guide ™ Specifications Item Power Supply Category Input 120 VAC, 60 + Hz Output 9 VDC, 500 MA Operating Temperature Range Weighing Specifications Specifications 1 +10 C to +40 C Max Weight Displayed 70 Pounds 0-7 lb x 0.05 oz Increment 7-70 lb x 0.2 oz Compliance UL, FCC Weights & Measures Meets or exceeds accuracy requirements of the National Institute of Standards and Technology. SV61955 Rev.
Chapter 1: Introduction How to Use This Guide To help you follow the instructions in this book we have used a number of writing conventions. They deal with how text is presented to guide you through the information and procedures. • • • • • 1-6 The word Press refers to the pressing of any character key. For example, you might be instructed to press the Setup (H) key or Rate Shop (K) key.
Scales User Guide Integra™ Model 9K0U ScaleIntegra Operator Guide ™ Direct questions and requests for service to the Pitney Bowes Diagnostic Center at Getting Help e hon By P 1-800-522-0020. Please be near your scale when you call. 1 Representatives are available Monday - Friday, 8:00 a.m. to 8:00 p.m. Eastern time. e On th et n Inter SV61955 Rev. A Integra™ Platform Scale 9K0U Visit our website for the latest updates and frequently asked questions about Integra™ scales: 1. Go to http://support.
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Integra™ Model 9K0U Scale Operator Guide Chapter 2 Getting Acquainted Navigating the Menus ................................................2-2 Entering Alphabetic Information.................................2-2 Tailoring Setup Options .............................................2-3 Changing User Options ........................................2-3 Entering the Supervisor Password ............................2-4 SV61955 Rev.
Chapter 2: Getting Acquainted Navigating the Menus Note: Pressing the CE/C key once, while in a transaction, reverts to the previous screen. The second press of CE/C clears the transaction and returns you to the ready mode. Entering Alphabetic Information The scale’s easy-to-follow menu system guides you through each transaction and applies the information and features you select. Arrows appearing on the right-hand side of the screen indicate the presence of more choices.
Integra™ Model 9K0U Scale Operator Guide Entering Alphabetic Information Tailoring Setup Options • • Press the selection key adjacent to the country you want, or Press the down arrow scroll key to see the entire list of countries beginning with the letter S. After installing your scale and becomUser Setup ing familiar with the location of the keys, -Exit press the Setup key and review the list -On Autoclear Class Clear Zone New Class of User Setup options.
Chapter 2: Getting Acquainted Entering the Supervisor Password You can access these options by pressing the Setup key and selecting Supervisor Setup. Refer to the chart below, which includes the options under Supervisor Setup. Follow the steps below to access supervisor setup options: 1. Press the Setup key. 2. Select Supervisor Setup. The Enter Password prompt displays. 3. Enter the supervisor password — M G R — on the alpha keys; press Enter. The options Exit, Configure Scale, and BMC Intra ZIP display.
Integra™ Model 9K0U Scale Operator Guide Note: Pressing Exit while in a supervisor option returns you to the previous screen.
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Integra™ Model 9K0U Scale Operator Guide Chapter 3 Using The Integra™ Model 9K0U Scale Calculating USPS® Postage......................................3-2 Examples ..............................................................3-2 First Class ......................................................3-2 Entering ZIP/Zone Codes ..............................3-4 International ...................................................3-5 Charging Postage to a Specific Account in the Meter..................................
Chapter 3: Using the Integra™ Model 9K0U Scale Calculating USPS® Postage Note: If your scale is connected to a meter, the active meter account appears at the bottom of the screen. See Applying Postage to a Specific Account in this chapter. Examples The following assumes you have completed the installation instructions included with your scale. If not, please do so now. When the scale is ready to weigh a mailpiece, the display appears as shown at right.
Integra™ Model 9K0U Scale Operator Guide Single Piece Rates chart 3 SV61955 Rev.
Chapter 3: Using the Integra™ Model 9K0U Scale Calculating USPS® Postage Examples Note: When you select a listed fee, the dash alongside it changes to a check mark and your selection appears above the remaining unselected fees. Cancel a checked fee by pressing the fee key a second time. Note: To change an incorrectly entered ZIP Code or zone, press CE/C once to clear the number field. Then enter the new number and proceed as usual. 2.
Integra™ Model 9K0U Scale Operator Guide Calculating USPS® Postage International To send an international letter by air: With the scale in ready mode and weight on the scale, Examples 1. 2. 3. 4. Press the International key. Select First Class. The words Enter Country: appear on the display. See Entering Alphabetic Information, page 2-2, to enter the name of the country. A list of countries starting with the letter you entered appears.
Chapter 3: Using the Integra™ Model 9K0U Scale Charging Postage to a Specific Account in the Meter (Not all meters support this feature.) 3. Enter an account number.* 4. Place an item on the scale and select a class, etc., as usual. 5. Press Meter Set to transfer postage to the meter. OR press the Tape key to set the meter and generate a tape. *If the account is password-protected in the meter, the scale prompts you to Enter Account Password. Enter the four-digit account password and press Enter.
Integra™ Model 9K0U Scale Operator Guide Chapter 4 Beyond the Basics Using Special Features .............................................4-2 Converting to Metric Weight .................................4-2 Recalling a Fee.....................................................4-2 Weight Hold ..........................................................4-2 Entering Weight Manually ....................................4-2 Generating Multiple Tapes ....................................
Chapter 4: Beyond the Basics Using Special Features The scale has a number of special features that help you process mail quickly and efficiently. These features are explained below and accessed with the Scale Functions key or by pressing a designated scale control key. Converting to Metric Weight With an item on the scale: Recalling a Fee The Fee Recall option allows you to review the fees included in the total postage amount. It also displays the item value for verification. 0 lb 0.
Integra™ Model 9K0U Scale Operator Guide Notes: 1. Scale must be at zero weight before selecting Manual Weight Entry. 2. The Manual Weight feature is limited to the maximum the scale will weigh (as indicated by the capacity on the front of the scale.) Generating Multiple Tapes (Not in menu list) Follow the steps below to enter weight manually: 1. Select Manual Weight Entry. 2. When prompted, enter the weight. The numbers display from right to left as on a calculator. For example: • For 4 lb. 2 oz.
Chapter 4: Beyond the Basics Note: All like Items must be the same individual weight. 3. Place a known quantity of like parts on the scale (or in the container). The scale prompts you to enter the number of parts in the sample. 4. Enter the quantity via the numeric keypad; press Enter. The display shows the total number of parts, their combined weight, and their average individual weight. If you add or remove items, parts and weight fields adjust accordingly.
Integra™ Model 9K0U Scale Operator Guide Shopping for the Best USPS® Rates 7. Select a class and other shipping criteria as they appear. The screen displays the selections you made. 8. Select Exit; select Create Group Member to add another carrier to the group. 10. Repeat step 9 to create up to five members per group. 11. When finished, continue pressing Exit until Save Changes displays. 12. Select Save Changes or Cancel all changes. If you cancel all changes, the group(s) you created will not be saved.
Chapter 4: Beyond the Basics Using the Weight Hold Feature The weight hold feature is useful when weighing large envelopes that block the display, if the keyboard-display module is located near the platform and being blocked. This feature retains the weight reading for a brief time after you remove an item from the scale. It allows you to continue selecting class and fees even though the item is no longer on the scale.
Integra™ Model 9K0U Scale Operator Guide Using the Weight Hold Feature To enable automatic weight hold feature for every transaction: 1. Press the Setup key. 2. Select Auto Weigh Hold to turn the feature on. 3. Select Exit. 4. Select Save changes (or to exit without saving, select Cancel all changes). Result: The scale reinitializes and returns to ready mode. No indication of the weight hold feature displays.
Chapter 4: Beyond the Basics Additional Meter Features Account Status Note: Your meter’s operating guide provides more details on these features. 0 lb 0.0oz Account: 2 Value: 18.960 Pieces 15 -Clear Account -Select Account Select Account Status to view the status of the account to which the meter is set. It displays the account number, the amount of money in the account, and the number of pieces processed against that account. See the example below.
Integra™ Model 9K0U Scale Operator Guide Printing Amounts that Exceed the Meter’s Printing Capacity 4. Repeat Step 3 as necessary to print the total postage amount. When finished, the total amount of postage appears on the scale. 5. Remove the item from the scale or press CE/C twice to return to ready mode. 6. To cancel the currency breakdown feature, press CE/C twice any time during the transaction. 4 SV61955 Rev.
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Integra™ Model 9K0U Scale Operator Guide Chapter 5 Troubleshooting Clearing Error Messages ...........................................5-2 Diagnosing Problems ...............................................5-2 SV61955 Rev.
Chapter 5: Troubleshooting Clearing Error Messages Occasionally, error messages display on the screen. Sometimes they identify an incorrect entry and indicate corrective action. To clear most errors: 1. Press CE/C to return to previous menu. 2. Press CE/C a second time to return to the beginning of the transaction. If the error does not clear, call the Pitney Bowes Diagnostic Center at 1-800-522-0020.
Integra™ Model 9K0U Scale Operator Guide Symptom Probable Cause Recommendation 1. Sleep Mode Touch the Zero, Enter, or CE/C key, or touch the weight platter. 2. Scale power supply unplugged Check power supply is firmly connected at each end. Remove plug from wall outlet, wait 10 seconds; reconnect. Blank Screen 3.
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Integra™ Model 9K0U Scale Operator Guide Chapter 6 Maintaining The Integra™ Model 9K0U Scale Cleaning ....................................................................6-2 Changing the Rate Card ...........................................6-2 Calibrating the 9K0U Scale ......................................6-3 SV61955 Rev.
Chapter 6: Maintaining The Integra™ Model 9K0U Scale Cleaning Your scale requires very little maintenance. Simply keep it clean by wiping it off with a soft dry cloth. Do not use harsh chemical cleaners. To properly clean your scale, call the PB Supply Line™ (800-243-7824) and request cleaning kit 901-4. Changing the Rate Card USPS® rates change periodically. When this occurs, Pitney Bowes sends you an updated rate card containing the revised rates.
Integra™ Model 9K0U Scale Operator Guide Calibrating the 9K0U Scale (20 lb. Calibration Weight Required) NOTE: The scale must be installed according to the installation instructions accompanying the scale before performing the calibration procedure here. It is recommended that you check accuracy of the scale every three months with a known weight (for example, 5 lb.). The weight displayed should be the weight applied minus the maintenance tolerance.
Chapter 6: Maintaining The Integra™ Model 9K0U Scale Calibrating the 9K0U Scale (20 lb. Calibration Weight Required) 6-4 4. Press Enter and the Service Setup menu appears. 5. Press the down cursor key to advance to the next page of the Service Setup menu, and select Metrology Setup. The Metrology Setup menu appears. 6. Select Scale Calibration and follow the prompts displayed on the scale. When you are done, the Metrology Setup menu reappears in the display. 7.
Integra™ Model 9K0U Scale Operator Guide Appendix A Dimensional Weight Pricing Rectangular Shaped ................................................. A-2 Dimensional Weight Pricing Criteria .................... A-2 Determining Dimensional Weight Pricing ............ A-2 Irregularly Shaped .................................................... A-3 Dimensional Weight Pricing Criteria .................... A-3 Determining Dimensional Weight Pricing ............ A-4 SV61955 Rev.
Appendix A: Dimensional Weight Pricing Rectangular Shaped NOTE: Most packages will not be measured since they will not meet the below criteria. Dimensional Weight Pricing Criteria Here are the criteria for dimensional weight pricing: Determining Dimensional Weight Pricing To determine dimensional weight pricing: • • • • Priority Mail Measures more than one cubic foot (1,728 cubic inches) Item is destined for Zone 5 through 8 Regular Shaped 1.
Integra™ Model 9K0U Scale Operator Guide Rectangular Shaped Dimensional Weight Pricing — Rectangular Shaped Width = 20” Height = 20-1/4” Length = 20-3/4” Example: 21” x 20” x 20” = 8,400 cubic inches / 194 = 43.29 pounds, which is rounded up to 44 pounds. Irregularly Shaped NOTE: Most packages will not be measured since they will not meet the below criteria.
Appendix A: Dimensional Weight Pricing Irregularly Shaped Determining Dimensional Weight Pricing To determine dimensional weight pricing: 1. Weigh the item (round any fraction of a pound to the next whole pound). 2. Determine if measurements are required (use a measurement template if available). 3. If needed, measure the length, width, and height (round off individual measurements to the nearest inch) and enter measurements into the electronic scale.
Integra™ Model 9K0U Scale Operator Guide Index SV61955 Rev.
Index A account charging postage to specific account in meter 3-5 Accounting supervisor setup option description 2-5 Account Status feature description 4-8 alphabetic entering alphabetic information 2-2 Autoclear Class description 2-3 Autoclear Zone description 2-3 Auto Weight Hold description 2-3 C calculating USPS® postage examples entering ZIP/Zone codes 3-4 First Class 3-2 international 3-5 calibrating your scale 6-3 CE/C key functionality 2-2 cleaning your scale 6-2 Clear Zone New Class description 2
Integra™ Model 9K0U Scale Operator Guide L like items using scale to count like parts 4-3 limits printing amounts that exceed meter’s capacity 4-8 M menu navigating the menus 2-2 meter charging postage to specific account in meter 3-5 printing amounts that exceed meter’s capacity 4-8 metric converting to metric weight 4-2 O Other Language description 2-5 P Parts Count using scale to count like parts 4-3 password account password 3-6 supervisor entering 2-4 postage calculating examples entering ZIP/Zone
Index special features, using converting to metric weight 4-2 generating multiple tapes 4-3 recalling a fee 4-2 entering weight manually 4-2 weight hold 4-2 using scale to count like parts 4-3 specifications 1-5 supervisor password entering 2-4 setup options accessing 2-4 support via internet 1-7 via phone 1-7 T tapes generating multiple tapes 4-3 technical support via internet 1-7 via phone 1-7 temperature range, operating specifications 1-5 troubleshooting 5-3 W weighing specifications 1-5 weight conve
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1 Elmcroft Road Stamford, Connecticut 06926-0700 www.pb.com For Service or Supplies PB Form SV61955 Rev. A 3/07 © 2007 Pitney Bowes Inc.
