Instructions / Assembly

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Proper cleaning and maintenance will prevent common operational problems. When your Pit Boss smoker is operating poorly, or
used less frequently, the following troubleshooting tips may be helpful.
For FAQ, please visit www.pitboss-grills.com and click . You may also contact your local Pit Boss authorized dealer or
contact Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance or service work. Ensure the digital electric smoker is completely cooled to avoid injury.
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No Power Lights
On The Control
Board
Power Button Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Not Connected To
Power Source
Ensure smoker is plugged into a working power source. Reset breaker. Ensure GFCI is the
correct power supply (see Electric Wire Diagram for access to electric components). Ensure
all wire connections are firmly connected and dry.
Fuse Blown On The
Control Board
Remove cooking components from the main smoke cabinet. Turn the unit onto its side, and
remove the screws on the rear side of the Control Board. Check the fuse for a broken wire or
if the wire has turned black. If yes, manually replace with a new fuse.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Power Light
Not On
Unit Not Turned On Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
No Display On
Control Board,
Power Light Is On
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Element (Heating)
Light Not On
TEMP / TIME Not Set Set the TEMP and TIME on the Control Board to turn on the heating light.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
TEMP / TIME Will
Not Adjust
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Temperature In
Main Cabinet Is
Inaccurate
Temperature Sensor
wire not making
connection.
Access the electrical components on the base of the unit (see Electric Wire Diagram ) and
check for any damage to the Temperature sensor probe wires. Ensure Temperature Probe
spade connectors are firmly connected, and connected correctly, to the Control Board.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Unit Takes
Too Long /
Excessive Time To
Achieve Desired
Temperature
Cold Climate Outdoor temperature is below 65°C / 18°F, so the unit may take extended heating time.
Extension Cord Used Using an extension cord may reduce the power supply to the unit. Plug the appliance
directly into power source or ensure maximum length extension cord is 7.6 meters / 25 feet,
minimum gauge 12/3.
Door Not Closed Ensure door is closed, seal is not damaged, and the door latch is secure.
Water Pan Not
Properly Located
Check the water pan to ensure it is sitting properly on the support brackets. See Assembly
Instructions for further instruction.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Door Not Closing
Properly
Poor Door Alignment Adjust door hinges to ensure that door is mounted correctly. See Assembly Instructions.
Damaged Door Seal Door needs to be replaced. Contact Customer Service for a replacement parts.