User Manual

Charcoal Unit

SYMPTOM CAUSE SOLUTION

Improper pre-heating

Allow charcoal to burn until covered with a light

grey ash (usually 20 - 25 min.)

Open vents wide

Check and clean vents or exhaust openings

Low Charcoal

Add more charcoal to the charcoal tray. Stand

back a safe distance and use long tongs.

mproper Charcoal Tray Height Raise charcoal tray to the highest position.

Improper Pre-heating

After lighting, Preheat grill with main lid closed for

20-25 minutes.

xcessive grease and ash build up in the

ash/drip pan

Clean ash/drip pan requarly. Do not line pan with

aluminum foil. Refer to cleaning instructions.

Imp

roper Charcoal Tray Height Lower Charcoal tray to lowest position.

"Paint" appears to be

peeling inside lid or hood.

Gre

ase Build up on the inside surfaces

This is not a defect. The peeling is caused by

hardened grease, which dries into paint-like

shards that will flake off. Regular cleaning will

prevent this. See cleaning instructions.

Low heat / Low Flame

Not enough airflow

Excessive Flare-ups / Uneven Heat

TROUBLESHOOTING