Assembly Instructions

ENGLISH
21

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your Pit
Boss grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit
www.pitboss-grills.com . You may also contact your local Pit Boss authorized dealer or contact Customer
Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning,
maintenance or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM CAUSE SOLUTION
No Power Lights
On The Control
Board
Temperature Control
Dial is still off.
Press the Power Button, and ensure the button glows blue to show there is a power
connection. Turn the Temperature Control Dial to a temperature setting.
Not Connected To
Power Source
Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI is a minimum
10 Amp service (see Electric Wire Diagram for access to electric components) Ensure all
wire connections are firmly connected and dry.
Fuse Blown On The
Control Board
Remove hopper access panel (see Electric Wire Diagram for diagram), press in plastic tabs
holding the control board in place and carefully pull controller inside the hopper to release
controller. Check the fuse for a broken wire or if the wire has turned black. If yes, fuse needs
to be manually replaced.
The GFCI outlet has
been tripped.
Ensure GFCI is a minimum 10 Amp service.
Faulty Control Board Control Board needs to be replaced. Contact Customer Service for a replacement part.
Fire in Fire pot Will
Not Light
Auger Not Primed
Before the unit is used for the first time or anytime the hopper is completely emptied out,
the auger must be primed to allow pellets to fill the auger tube. If not primed, the igniter
will timeout before the pellets reach the fire pot. Follow Hopper Priming Procedure .
Auger Motor Is
Jammed
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on, turn Temperature Control Dial to , and inspect the auger feed system. Visually
confirm that the auger is dropping pellets into the fire pot. If not operating properly, call
Customer Service for assistance.
Igniter Failure Remove cooking components from the main barrel. Press the Power Button to turn the unit
on, turn Temperature Control Dial to , and inspect the igniter. Visually confirm that
the igniter is working by placing your hand above the fire pot and feeling for heat. Visually
confirm that the igniter is protruding approximately 13mm / 0.5 inches in the fire pot. If not
operating properly, follow Manual Start-up Procedure to continue use of grill; however,
call Customer Service for assistance or a replacement part.
Insufficient Air Flow
Through Fire Pot
Check fire pot for ash build-up or obstructions. Follow Care and Maintenance instructions for
ash build-up. Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and Maintenance instructions if dirty.
"ErH" Error Code The Grill Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
Turn the temperature control dial to , and allow grill to cool. Follow
Care and
Maintenance instructions. After maintenance, remove pellets, and confirm positioning of
all component parts. To clear the error, turn the temperature control dial to , open the
lid, wait 3 to 4 minutes, then select desired temperature.
"ErR" Error Code Temperature Probe
Wire Not Making
Connection.
Remove hopper access panel (see
Electric Wire Diagram for diagram), and check for any
damage. Ensure probe wire connections are firmly connected, and connected correctly to
the digital control board.