User Manual

USER MANUAL

Peplink Balance Series

20.2 Firmware Upgrade

The firmware of Peplink Balance is upgradeable through Web Admin Interface.

Firmware upgrade functionality is located at: System > Firmware

There are two ways to upgrade the unit. The first method is online firmware upgrade. The system can

Download and Upgrade over the Internet. The second method is to upload a firmware file manually.

Click on the Check again button to use online upgrade. With online upgrade, Peplink Balance checks

online for new firmware; if new firmware is available, the firmware is automatically downloaded by Peplink

Balance. The upgrade process will subsequently be automatically initiated.

You may also download a firmware image from the Peplink website (

http://www.peplink.com) and update

the unit manually. Click Browse… to select the firmware file from the local computer, then click Manual

Upgrade to send the firmware to Peplink Balance. Peplink Balance will then automatically initiate the

firmware upgrade process.

Please note that all Peplink devices are equipped to be able to store two different firmware version in two

different partitions. A firmware upgrade preformed will always replace the inactive partition. If you want to

keep the inactive firmware, you can simply reboot your device with the inactive firmware and then perform

the firmware upgrade.

Firmware Upgrade Status for Peplink Balance 20, 30, 210 and 310

Status LED Information during firmware upgrade:

• OFF – Firmware upgrade in progress (DO NOT disconnect power.)

• Red – Unit is rebooting

• Green – Firmware upgrade successfully completed

Important Note

The firmware upgrade process may not necessarily preserve the previous configuration, and the behavior varies on

a case-by-case basis. Consult the Release Notes for the particular firmware version.

Do not disconnect the power during firmware upgrade process.

Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or not supported, by Peplink.

Upgrading a Peplink Balance unit with an invalid firmware file will damage the unit, and may void the warranty.

Important Note

If the firmware is rolled back from 5.x to 4.x, the configurations will be lost.