User's Manual

Pepwave MAX and Surf User Manual

http://www.pepwave.com

144

Remote

Assistance

Click Turn on to enable remote assistance.

The second table shows the MAC address of each LAN/WAN interface connected.To

view your device’s End User License Agreement (EULA), click .

Important Note

If you encounter issues and would like to contact the PepwaveSupport Team (http://www.pepwave.com/contact/),

please download the diagnostic report file and attach it along with a description of your issue.

In Firmware 5.1 or before, the diagnostic report file can be obtained at System>Reboot.

22.1.1 GPS Data

The MAX HD2and HD2 IP67automatically store up to seven days of GPS location data

in GPS eXchange format (GPX). To review this data using third-party applications, click

Status>Deviceand then download your GPX file.

The Pepwave MAX BR1, HD2,and HD2 IP67 export real-time location data in NMEA

format through the LAN IP address at TCP port 60660. It is accessible from the LAN or

over a SpeedFusion connection. To access the data via a virtual serial port, install a

virtual serial port driver.Visit http://www.peplink.com/index.php?view=faq&id=294 to

download the driver.