Troubleshooting Guide




 6WRSRSHUDWLRQDQGFORVHWKHZLQGRZ
LQVWRUPRUKXUULFDQH,ISRVVLEOHUHPRYH
WKHSURGXFWIURPWKHZLQGRZEHIRUHWKH
KXUULFDQHDUULYHV
7KHUHLVULVNRISURSHUW\GDPDJHIDLOXUHRI
SURGXFWRUHOHFWULFVKRFN
 'RQRWRSHQWKHLQOHWJULOORIWKH
SURGXFWGXULQJRSHUDWLRQ'RQRWWRXFKWKH
HOHFWURVWDWLFILOWHULIWKHXQLWLVVR
HTXLSSHG
7KHUHLVULVNRISK\VLFDOLQMXU\HOHFWULFVKRFN
RUSURGXFWIDLOXUH
 :KHQWKHSURGXFWLVVRDNHGFRQWDFW
DQDXWKRUL]HGVHUYLFHFHQWHU
7KHUHLVULVNRIILUHRUHOHFWULFVKRFN
 8VHFDXWLRQWKDWZDWHUVKRXOGQRW
HQWHUWKHSURGXFW
7KHUHLVULVNRIILUHHOHFWULFVKRFNRUSURGXFW
GDPDJH
 9HQWLODWHWKHSURGXFWIURPWLPHWR
WLPHZKHQRSHUDWLQJLWWRJHWKHUZLWKDVWRYH
HWF
7KHUHLVULVNRIILUHRUHOHFWULFVKRFN
 7XUQWKHPDLQSRZHURIIZKHQ
FOHDQLQJRUPDLQWDLQLQJWKHSURGXFW 
7KHUHLVULVNRIHOHFWULFVKRFN
 :KHQWKHSURGXFWLVQRWEHXVHGIRU
DORQJWLPHGLVFRQQHFWWKHSRZHUVXSSO\
DQGWXUQRIIWKHEUHDNHU
7KHUHLVULVNRISURGXFWGDPDJHRUIDLOXUHRU
XQLQWHQGHGRSHUDWLRQ
 7DNHFDUHWRHQVXUHWKDWQRERG\
FRXOGVWHSRQRUIDOORQWRWKHRXWGRRUXQLW
7KLVFRXOGUHVXOWLQSHUVRQDOLQMXU\DQG
SURGXFWGDPDJH

¾&$87,21
 $OZD\VFKHFNIRUJDVUHIULJHUDQW
OHDNDJHDIWHULQVWDOODWLRQRUUHSDLURI
SURGXFW
/RZUHIULJHUDQWOHYHOVPD\FDXVHIDLOXUHRI
SURGXFW
 ,QVWDOOWKHGUDLQKRVHWRHQVXUHWKDW
ZDWHULVGUDLQHGDZD\SURSHUO\
$EDGFRQQHFWLRQPD\FDXVHZDWHUOHDNDJH
 .HHSOHYHOHYHQZKHQLQVWDOOLQJWKH
SURGXFW
,WFDQDYRLGYLEUDWLRQRIZDWHUOHDNDJH
 'RQRWLQVWDOOWKHSURGXFWZKHUHWKH
QRLVHRUKRWDLUIURPWKHRXWGRRUXQLWFRXOG
GLVWXUEWKHQHLJKERUKRRGV
,WPD\FDXVHDSUREOHPIRU\RXUQHLJKERUV
 8VHWZRRUPRUHSHRSOHWROLIWDQG
WUDQVSRUWWKHSURGXFW
 'RQRWLQVWDOOWKHSURGXFWZKHUHLW
ZLOOEHH[SRVHGWRVHDZLQGVDOWVSUD\
GLUHFWO\
,WPD\FDXVHFRUURVLRQRQWKHSURGXFW
&RUURVLRQSDUWLFXODUO\RQWKHFRQGHQVHUDQG
HYDSRUDWRUILQVFRXOGFDXVHSURGXFW
PDOIXQFWLRQRULQHIILFLHQWRSHUDWLRQ

¾2SHUDWLRQDO
 'RQRWH[SRVHWKHVNLQGLUHFWO\WR
FRRODLUIRUORQJWLPH'RQRWVLWLQWKH
GUDIW
 'RQRWXVHWKHSURGXFWIRUVSHFLDO
SXUSRVHVVXFKDVSUHVHUYLQJIRRGZRUNV
RIDUWHWF,WLVDFRPIRUWDLUFRQGLWLRQHUQRW
DSUHFLVLRQUHIULJHUDWLRQV\VWHP
7KHUHLVULVNRIGDPDJHRUORVVRISURSHUW\
 'RQRWEORFNWKHLQOHWRURXWOHWRIDLU
IORZ
 8VHDVRIWFORWKWRFOHDQ'RQRWXVH
KDUVKGHWHUJHQWVVROYHQWVHWF
7KHUHLVULVNRIILUHHOHFWULFVKRFNRU
GDPDJHWRWKHSODVWLFSDUWVRIWKHSURGXFW
 'RQRWWRXFKWKHPHWDOSDUWVRIWKH
SURGXFWZKHQUHPRYLQJWKHDLUILOWHU7KH\
DUHYHU\VKDUS
 'RQRWVWHSRQRUSXWDQ\WKLQJRQWKH
SURGXFWRXWGRRUXQLWV
 $OZD\VLQVHUWWKHILOWHUVHFXUHO\
&OHDQWKHILOWHUHYHU\WZRZHHNVRUPRUH
RIWHQLIQHFHVVDU\
$GLUW\ILOWHUUHGXFHVWKHHIILFLHQF\RIWKHDLU
FRQGLWLRQHUDQGFRXOGFDXVHSURGXFW
PDOIXQFWLRQRUGDPDJH
 'RQRWLQVHUWKDQGVRURWKHUREMHFWV
WKURXJKDLULQOHWRURXWOHWZKLOHWKHSURGXFW
LVRSHUDWHG
 'RQRWGULQNWKHZDWHUGUDLQHGIURP