Troubleshooting Guide

Table Of Contents
1. Safety Caution
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3
2. General Troubleshooting
.........................................................................................................................................
4
3. Complain Record Form .............................................................................................................................................7
4. Information Inquiry ....................................................................................................................................................9
5. Error Diagnosis and Troubleshooting Without Error Code ..........................................................................12
5.1 Remote Maintenance ...............................................................................................................................12
5.2 Field Maintenance
....................................................................................................................................
13
6. Quick Maintenance by Error Code ......................................................................................................................18
7. Troubleshooting by Error Code ............................................................................................................................
..............
................
19
7.1 E0/EH 00/ EH 0A / F4/EC 51 (EEPROM parameter error diagnosis and solution) 19
7.2 E1/EL 01 (Indoor and outdoor unit communication error diagnosis and solution) 20
7.3
E2/EH 02 (Zero-crossing detection error diagnosis and solution)...........................................
22
7.4 E3/EH 03 / F5/EC 07 (Fan speed outside of the normal range diagnosis and solution)
...23
7.5 E4/EH 60/E5/EH 61/F1/EC 53/F2/EC 52/F3/EC 54/F6/EC 56 (Open circuit or short
circuit of temperature sensor diagnosis and solution) ...............................................................26
7.6 E7/EH 0b (Indoor PCB / Display board communication error diagnosis and
solution) ......................................................................................................................................................27
7.7 EC/EL 0C (Refrigerant Leakage Detection diagnosis and solution) ........................................28
Troubleshooting
Contents