User Manual

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English
Troubleshooting
Check the following information before sending the product in for repairs.
Symptom Cause Action
An error occurred during the
display and operation of this
product.
The microcomputer in this
product is malfunctioning.
Press the reset button.
A file that should have been
saved cannot be found.
If there is insufficient space in
the storage areas of the microSD
card, the files will be overwritten
in order from the oldest files.
We recommend that you back
up any important files you
want to keep.
→
“Backing Up Recorded
Files”
The product makes parking
mode files when you get in and
out of the vehicle.
The vibration when people get in
and out of the vehicle and the
movement of people are being
detected.
Adjust the sensitivity of the
sensors to use for detection.
→
“This Product’s Settings”
- “Configurable Features” -
“Values” - “Parking mode” -
“G-Sensor Sensitivity”
There are many videos where
nothing happens in the files
recorded while parked.
The sensitivity of impact
detection may not be
appropriate.
My vehicle was hit while parked,
but a video file wasn’t recorded.
An accident occurred during
driving, but a video file wasn’t
saved.
The sensitivity of impact
detection may not be
appropriate.
Adjust the sensitivity of the
sensors to use for detection.
→
“This Product’s Settings”
- “Configurable Features” -
“Values” - “Video
Recording” - “G-Sensor
Sensitivity”
There’s no sound when I play a
video file.
The sound recording setting may
be OFF.
Check the sound recording
setting again.
→
“This Product’s Settings”
- “Configurable Features” -
“Values” - “System” - “Mic
Mute”