Owner's Manual
Table Of Contents
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc.
(poq,
warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option of PUSA or POC, without charge to you for parts or actual repair
wor1<.
Replacement units and/or parts supplied under this warranty may be
new or
rebui~
at the option
of
PUSA or
POCo
THISLIMITED WARRANTYAPPLIESTOTHEORIGINALOR ANY SUBSEQUENTOWNER OFTHIS PIONEER PRODUCTDURING THE
WARRANTY
PERIODPROVIDED THE
PRODUCT
WAS
PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPTOR OTHER
VALID
PROOFOF PURCHASE SHOWING THEDATE
OF
ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTALCONTRACTSHOWING THE PLACE
AND
DATEOFF/RSTRENTAL. INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBE DELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATION PREPAID,
ONLY
FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC, AS APPROPRIATE,
WILL
PAY
TO RETURN THE REPAIRED OR REPLACEMENTPRODUCTTO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IFTHISPRODUCTWAS PURCHASEDFROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS
OR
IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITYAND THE IMPLIEDWARRANTYOF FITNESS FORA PARTICULAR PURPOSE ANDTHIS PRODUCT IS SOLDSTRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS".
PIONEER SHALLNOTBELIABLE
FOR
ANYCONSEQUENnALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANY PRODUCT LISTEDABOVEWHEN IT
IS
USEDIN ATRADE OR BUSINESSOR
IN
ANY INDUSTRIALOR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IFTHE PRODUCTHAS BEEN SUBJECTEDTO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGESAPPLIED FOR LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM, USERATTACHEDANTENNA,ANYDAMAGETORECORDS
OR
RECORDINGTAPESORDlSCS,ANY
DAMAGETOTHEPRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRmNG
BYPIONEER, ACCIDENT, MISUSE
OR
ABUSE, DAMAGEDUETO
L1GHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERAnvEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THE OWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSOR LABOR WHICH WOULDBEOTHERWISEPROVlDEDWfTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANA~ONEERAUTHOR~DSERVICECOMPANYOROTHER~NATEDLOCATION.TH~WARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BY
THE USEOFUNAUTHORIZED PARTS OR LABOR
OR
FROM IMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR
REMOVEDSERIALNUMBERSVOIDTH~ENnREWARRANTY
NO
OTHER WARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOTTOEXCEEDTHE WARRANTYPERIOD. NO WARRANTIES
SHALL
APPLYAFTER THE
WARRANTYPERIOD. SOMESTATES DO NOT
ALLOW
LIMITATIONSON HOWLONG AN IMPLIEDWARRANTYLASTS AND SOMESTATESDO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALOR CONSEQUENTIAL DAMAGES, SO THE ABOVELIMITATIONS OR EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY HAVE OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPTAS EXPRESSLYPROVIDED HEREIN, THERE ARE NO REPRESENTATIONS,WARRANTIES, OBLIGATIONS OR CONDITIONS,IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer
may
repair
or
replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list
the
contact information (phone number, fax, email, etc.) for
your
Dealer.
Your Authorized
Pioneer
Service Company - Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer
Electronics Service - Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA
- POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For hook-up and operation of your unit or
to
locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEER ELECTRONICS
OF
CANADA,INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R
OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
- Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATEOF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1246-B/U >
Printed
in
China