Owner's Manual
Table Of Contents
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
IN
CANADA
For
additional
information
on
this
warranty,
please
call
or
write:
CUSTOMERSATISFACTION
GROUP
PIONEER
ELECTRONICS
OF
CANADA,
INC.
300
ALLSTATE
PARKWAY
MARKHAM,
ON
L3R
OP2
(905)
479-4411
1-877
-283-5901
http://www.pioneerelectronics.ca
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada,
Inc.
(paC),
warrant that products distributed
by
PUSA
in
the U.S.A., and
by
pac
in
Canada that fail
to
function properly under normal use due
to
a manufacturing defect when installed and operated according
to
the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option of PUSA or pac, without charge
to
you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSA or pac
THIS LIMITED
WARRANTY
APPLIES
TOTHE
ORIGINALOR
ANY SUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURING THE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE REQUIREDTO PROVIDE A
SALES
RECEIPTOR
OTHER
VALID
PROOFOF PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE
OR,IF
RENTED, YOUR
RENTAL
CONTRACT
SHOWING THE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC,
AS
APPROPRIATE,
WILL
PAYTO
RETURN THE REPAIRED OR
REPLACEMENT
PRODUCTTO
YOU WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHIS PRODUCTWAS PURCHASED FROM AN UNAUTHORIZEDDISTRIBUTOR,THERE ARE NO WARRANTIES, EXPRESS
OR
IMPLIED, INCLUDING THE IMPLIEDWARRANTY
OF MERCHANTABILITYANDTHE IMPLIEDWARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCT IS SOLDSTRICTLY
"AS
IS"AND "WITH
ALL
FAULTS".
PIONEER SHALLNOTBE LIABLEFOR ANY CONSEQUENTIALAND/OR INCIDENTALDAMAGES.
PIONEER DOES NOTWARRANT ANY PRODUCT LISTED ABOVEWHEN IT IS USED
IN
A TRADE OR BUSINESS OR
IN
ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT APPLY IFTHE PRODUCT HAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY DOES NOTCOVERTHECABINETOR ANYAPPEARANCE ITEM, USERATTACHED ANTENNA, ANY DAMAGETO RECORDS
OR
RECORDINGTAPES
OR
DlSCS,ANY
DAMAGETO THE PRODUCT RESULTING FROM ALTERATIONS, MODI
RCA
noNS
NOT AUTHORIZED
IN
WRmNG
BY PIONEER, ACCIDENT, MISUSE
OR
ABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERAnvEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIRED
IN
THEOWNER'S
MANUAL
THISWARRANTY DOES NOTCOVERTHECOSTOFPARTSORLABOR WHICH WOULDBEOTHERWISEPROVIDEDWITHOUTCHARGE UNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVlCECOMPANYOROTHERDESIGNATEDLOCAnoN. THISWARRANTY
DOES
NOT
COVER
DEFECTS
OR
DAMAGECAUSED
BY
THE
USEOFUNAUTHORIZEDPARTS
OR
LABOR
OR
FROM
IMPROPERMAINTENANCE.
ALTERED,DEFACED,
OR
REMOVEDSERIALNUMBERSVOIDTHIS
ENTIRE
WARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. - PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE,
TO
A PERIOD
NOTTO
EXCEEDTHEWARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTERTHE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONSON HOW LONG ANIMPLIEDWARRANTY LASTS ANDSOMESTATESDO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS
OF
INCIDENTAL OR CONSEQUENTIALDAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOTAPPLY TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS AND YOU MAY HAVE OTHER RIGHTS
WtllCH
MAY
VABY
FROM STATE TO STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TOTHIS
PRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the
contact
information
(phone
number, fax. email, etc.)
for
your
Dealer.
Your Authorized Pioneer Service
Company
- Can perform repairs
for
most
Car
Electronics products and can advise
other
options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer Electronics Service - Can advise the optimal service option for
your
model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA
-
pac
has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
ServiceĀ·
Please package it carefUlly and send
it,
transportation prepaid by a traceable, insured method. to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On
all
complaints
and
concerns
in
the
U.S.A.
call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.S.A.
For
hook-up
and
operation
of
your
unit
or
to
locate
an
Authorized
Service
Company,
please
call
or
write:
PIONEER
ELECTRONICS
SERVICE,
INC.
P.O.
BOX
1760
LONG
BEACH,
CALIFORNIA
90801
1-800-421-1404
http://www.pioneerelectronics.com
DISPUTE
RESOLUTION
IN
THE
U.S.A. - Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission ImprovementAcl,
15
U.S.C.
2301
etseq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product
was
purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40
days
of
receiving
your
complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take. and in what time period, to resolve the dispute; or (2) respond to
your
complaint in writing
informing you
why
it will not take any action.
IN
CANADA
- Call the Customer Satisfaction Manager at (905) 946-7446 to discuss
your
complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF
PU
RCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
<
CRY1246-B
>
Printed
in
Japan