Owner's Manual
Table Of Contents
PIONEER
ELECTRONICS
(USA)
INC.
~MIEI{
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to function
prope~y
undernormal use due to a manufacturing defectwhen installed and operated
a=rding
to the owner's manual enclosed with the unit will be repaired orreplaced with a unit
of
comparable
value, at the option
of
PUSA
or
POC, without charge to you for parts
or
actual repair work. Parts supplied under this warranty may be new
or
rebuilt
at
the option
of
PUSA
or
POCo
THIS LIMITED
WARRANTY
APPLIES TO THE ORIGINAL OR ANY SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED THE
PRODUCT
WAS
PURCHASED FROM
AN
AUTHORIZED PIONEER DISTRIBUTORIDEALER
IN
THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPT OR OTHER
VALID
PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT SHOWING THE
PLACE
AND
DATE OF
ARST
RENTAL
IN
THE EVENTSERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE REPAIRED OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
PREMIER
Brand
Car
Electronics
Head
Units,
Amplifiers,
CD
Changers
and
Active
Crossovers
.
PREMIER
Brand
Loudspeakers
..
Parts
2
Years
1
Year
Labor
2
Years
1
Year
The
warranty period for retail customers who rent the product commences upon the date product is first put into use
(a)
during the rental period
or
(b) retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF ATNESS FOR A PARTlCULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY
"AS
IS" AND "WITH
ALL
FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT
IS
USED IN A TRADE OR BUSINESS OR
IN
ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY DOES NOTCOVER THE CABINET OR ANY APPEARANCE ITEM,
USER
ATTACHED ANTENNA, ANY DAMAGE TO RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIACATIONS NOT
AumoRIZED
IN
WRmNG
BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUE TO
LIGHTNING OR TO POWER SURGES, SUBSEQUENT DAMAGE FROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR THE USE OFBATTERIES NOTCONFORMNG TO THOSE
SPECIAED IN THE OWNER'S
MANUAL
THIS WARRANTY DOES NOT COVER THE COST OF PARTS OR LABOR WHICH WOULD BE OTHERWISE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY OBTAINED FROM
ANY SOURCEOTHER THAN A PIONEER AUTHORIZEDSERVlCECOMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTYDOES NOTCOVER DEFECTS OR DAMAGECAUSED
BY THE USE OF
UNAumoRIZED
PARTS OR LABOR OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO
OTHER
WARRANTIES
IN
THE
...IJ.S.A. =
PIONEER
LIMITS
ITS
OBliGATIONS
UNDER
ANY
IMP.l.IED WAR.,EANTIFS 1!Il-CLUDlNG.
BUT
NOT
LIMITED
TO.
THE
IMf>LIEQ
WARRANTIES
.OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOT
TO
EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE
TO
STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO
OBTAIN
SERVICE
(EXCEPT
CAR
SPEAKERS
SOLD
IN
THE
U.S.A.
ONLY)
PUSA
and
POC
have appointed a
number
of
Authorized Service Companies throughout the U.S.A. and Canada should your product require service.
To
receive warranty service
you need
to
present
your
sales receipt or, if rented,
your
rental contract showing place and date
of
original
owner's
transaction.
If
shipping the unit you will need to
package
it
carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company.
Package
the
product
using
adequate
padding material to
prevent
damage
in transit.
The
original container is ideal for this purpose. Include your name, address and telephone
number
where you can be reached during business hours.
TO
OBTAIN
SERVICE
ON
CAR
SPEAKERS
SOLD
IN
THE
U.S.A.
Should
your
car
speaker
require
service
please return
it
to
your
retail
dealer
for
exchange.
To
receive
warranty
service you will need to
present
your
sales receipt
showing
place and
date
of
original
owner's
retail
purchase.
If,
for
any
reason, you can
not
exchange
speakers
at the selling
dealer
call
Customer
Support
at the
number
below.
On
all
complaints
and
concerns
in
the
U.S.A.
call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For
hook-up
and
operation
of
your
unit
or
to
locate
an
For
additional
information
o~
this
warranty,
Authorized
Service
Company,
please
call
or
write:
please
call
or
wnte:
CUSTOMERSUPPORTDIVISION
CUSTOMERSATISFACTIONGROUP
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,INC.
POBOX
1760
300
ALLSTATE
PARKWAY
LONG
BEACH'
CALIFORNIA
90801
MARKHAM,
ON
L3R
OP2
1-800-421-1404
(905)
479-4411
1-877-283-5901
http://www
.
pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN
THE
U.S.A.
- Following
our
response
to
any
initial request to
Customer
Support,
should
a
dispute
arise
between
you and Pioneer,
Pioneer
makes
available its
Complaint
Resolution
Program
to resolve the dispute.
The
Complaint
Resolution Program is available to you
without
charge. You are required to use the
Complaint
Resoiution
Program
before
you
exercise
any
rights under,
or
seek
any
remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 etseq.
To
use the
Complaint
Resolution
Program
call 1-800-421-1404
and
explain to the
customer
service
representative the
problem
you are experiencing,
steps
you
have
taken
to
have
the product repaired during the warranty period
and
the
name
of the
authorized
Distributor/Dealer from
whom
the
Pioneer
product
was
purchased. After the
complaint
has
been
explained to the representative, a resolution
number
will be issued. Within 40
days
of
receiving
your
complaint,
Pioneer
will investigate the
dispute
and will either:
(1) respond to
your
complaint
in writing informing you
what
action
Pioneer
will take, and in what time period, to resolve the dispute;
or
(2) respond
to
your
complaint
in
writing
informing
you
why
it will
not
take
any
action.
IN
CANADA
- Call the
Customer
Satisfaction
Manager
at (905) 946-7446
to
discuss
your
complaint
and to
obtain
a
prompt
resolution.
RECORD
THE
PLACE
AND
DATE
OF
PURCHASE
FOR
FUTURE
REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP
THIS
INFORMATION
AND
YOUR
SALES
RECEIPT
IN A
SAFE
PLACE
<
CRY1070-D
>
Printed
in
Japan