Owner's Manual
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer
Electronics (USA) Inc. (PUSA),
and Pioneer
Electronics
Of
Canada,
Inc. (POC),
warrant that products distributed by
PUSAin
the U.S.A.,
and by
POC
in Canada that fail
to
function properly
under
normal
use due to a manufacturing defect when
installed
and operated according to the owner's
manual enclosed with the unit
will
be repaired or
replaced
with
a unit
of
comparable value,
at the option
of
PUSAor
POC,
without charge to you for parts
or
actual
repair work.
Replacement
units and/or parts
supplied
under this warranty may be
new
or
rebuilt
at the option
of
PUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
ORA
NY
SUBSEQUENT
OWNER
OF THIS PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED PIONEER
DISTRIBUTOR/DEALER
IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE
A
SALES
RECEIPT
OR
OTHER
VALID PROOF OF PURCHASE SHOWING
THE DATE
OF
ORIGINAL
PURCHASE OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND
DATE
OF
FIRST
RENTAL
IN
THE
EVENT
SERVICE IS REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED WITHIN
THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE
COUNTRY OF PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION OF
THE
PRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO RETURN
THE
REPAIRED OR
REPLACEMENT
PRODUCT TO YOU WITHIN THE
COUNTRY OF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Car
Stereo
Products
~
1 Year
Lab.2.r
1 Year
The warranty period for
retail
customers who rent the product commences upon the date product is first put into use (a) during the
rental
period
or
(b)
retail sale,
whichever occurs first.
WHAT
IS
NOT COVERED
IF
THIS PRODUCT
WAS
PURCHASED FROM
AN UNAUTHORIZED DISTRIBUTOR, THERE
ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY
AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT
IS
SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER
DOES
NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN
IT IS USED IN
A
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT APPLY
IF
THE
PRODUCT HAS
BEEN
SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES NOT COVER
THE
CABINET OR
ANY
APPEARANCE
ITEM,
USER ATTACHED
ANTENNA, ANY DAMAGE
TO RECORDS
OR
RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE
DUE TO
UGHTNINGORTOPOWERSURGES, SUBSEQUENT
DAMAGE FROM
LEAKING,
DAMAGE
FROM INOPERATIVE BATTERIES, OR
THE
USE OF BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THAN A
PIONEER AUTHORIZED SERVICE COMPANY
OR
OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS
OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS
OR
LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED,
DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO
A
PERIOD NOT TO EXCEED
THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND
SOME STATES DO NOT
ALLOW
THE
EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY
NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO
OBTAIN SERVICE
In
the
U.S.A.
or
Canada to receive warranty service you need to present your
sales receipt or your
rental
contract showing
place
and date
of
original owner's transaction.
!.!.SA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized
Pioneer
Dealer-
Your
Pioneer
Dealer
may repair
or
replace
your
unit,
or
refer you to an Authorized Pioneer
Service
Company.
Your sales
receipt
should
list
the
contact
information (phone number, fax,
email,
etc.) for
your
Dealer.
Your
Authorized
Pioneer
Service
Company-
Can perform repairs
for
most
Car
Electronics
products and can advise
other
options as
applicable
.
Please
access
the
Pioneer website
at
www.pioneerelectronics.com
and
click
on
"Support"
and
select
"Find
a
Service
Center"
to find the
nearest
Pioneer
servicer.
Pioneer
Customer
Support-
Can advise the
optimal
service option for your
model
and
geographic
location. Please
reference
the
information listed
below
and phone,
email
or
access
the
Pioneer
website to contact Pioneer.
CANADA-
POC
has
a
number
of
Authorized
Service Companies
should
your
product
require service. Contact Pioneer
of
Canada as
listed
below
to obtain a
local
service
location.
Shipping
Your
Unitfor
Service-
Please
package it
carefully and send
it,
transportation prepaid by a
traceable,
insured method, to an Authorized
Service
Company or Pioneer.
Use adequate padding
material
to prevent damage
in
transit.
Include
your name, address and telephone
number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at
1-800-421-1404,
or,
in
Canada,
call Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information on this warranty, please call or write:
Authorized Service Company,
please call or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA)
INC. PIONEER ELECTRONICS OF CANADA, INC.
P.
O.
BOX 1720 340 FERRIER
STREET,
UNIT
2
LONG BEACH, CALIFORNIA 90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN
THE
U.S.A.-
Following
our
response to any initial
request to
Customer
Support, should
a dispute arise between you and Pioneer, Pioneer
makes
available
its
Complaint
Resolution
Program to
resolve
the dispute. The
Complaint Resolution
Program is
available
to you without charge.
You
are required to use the
Complaint
Resolution
Program
before you exercise any rights under, or seek any remedies, created by
Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
lmprovementAct
, 15
U.S.C. 2301
et
seq.
To
use the
Complaint Resolution
Program
call 1-800-421-1404
and
explain
to the customer service representative the
problem
you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the
complaint
has been
explained
to the representative, a resolution
number
will
be issued. Within
40
days
of
receiving your complaint,
Pioneer will
investigate the dispute and
will
either:
(1) respond to your
complaint
in writing informing you what action Pioneer
will
take, and in what time period, to
resolve
the dispute;
or
(2) respond to your
complaint
in writing
informing you
why
it
will
not take any action.
IN
CANADA-
Call
the Customer
Satisfaction
Manager at
(905)
946-7 412 to discuss your
complaint and to obtain a prompt
resolution.
RECORD
THE PLACE AND DATE
OF
PURCHASE FOR
FUTURE REFERENCE
Model
No.------------------
Serial
No.-----------------
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
_
KEEP
THIS INFORMATION
AND
YOUR
SALES RECEIPT
IN
A
SAFE
PLACE
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