Owner's Manual

PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc. (POC), warrant that products distributed
by
PUSAin
the
U.S.A.,
and
by
POC
in
Canada that fail to
function properly
under
normal use
due
to a manufacturing defect
when
installed
and operated according to the
owner's
manual enclosed with the unit
will
be repaired
or
replaced with
a unit
of
comparable value,
at
the option
of
PUSAor
POC,
without charge to you for parts
or
actual repair work. Replacement units and/or parts supplied
under
this warranty
may
be
new
or
rebuilt at the option
of
PUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OF
THIS PIONEER
PRODUCT
DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE
A
SALES
RECEIPT
OR
OTHER
VALID
PROOF
OF
PURCHASE
SHOWING
THE
DATE
OF
ORIGINAL
PURCHASE
OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND
DATE
OF
FIRST
RENTAL
IN
THE
EVENT
SERVICE
IS
REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED
WITHIN
THE
WARRANTY
PERIOD,
TRANSPORTATION
PREPAID, ONLY
FROM
WITHIN
THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT.
YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN
THE
REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU
WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
fm:t.\i
1
Year
LiJ22r
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period
or
(b) retail sale, whichever occurs first.
WHAT IS NOT
COVERED
IF THIS PRODUCT
WAS
PURCHASED
FROMAN
UNAUTHORIZED DISTRIBUTOR,
THERE
ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY
AND
THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS PRODUCT IS SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FORA
NY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES
NOT
WARRANT
ANY
PRODUCT
LISTED
ABOVE
WHEN
IT IS USED
INA
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY
IF
THE
PRODUCT
HAS
BEEN
SUBJECTED
TO
POWER
IN EXCESS OF ITS
PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES
NOT
COVER
DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES
APPLIED
FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES
NOT
COVER
THE
CABINET
OR ANY APPEARANCE ITEM, USERATTACHEDANTENNA,ANY DAMAGE TO RECORDS OR
RECORDING TAPES OR DISCS,
ANY
DAMAGE
TO
THE PRODUCT
RESULTING
FROM
ALTERATIONS, MODIFICATIONS
NOT
AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE
OR
ABUSE,
DAMAGE DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,
DAMAGE FROM
INOPERATIVE BATTERIES,
OR THE
USE OF BATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL.
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF
PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE
OTHER
THAN
A
PIONEER
AUTHORIZED
SERVICE
COMPANY
OR
OTHER
DESIGNATED LOCATION. THIS
WARRANTY
DOES
NOT
COVER
DEFECTS
OR
DAMAGE
CAUSED
BY
THE
USE
OF
UNAUTHORIZED PARTS
OR
LABOR
OR
FROM
IMPROPER MAINTENANCE.
ALTERED,
DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID
THIS
ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO
A
PERIOD
NOT
TO
EXCEED THE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTY
PERIOD. SOME STATES DO
NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIEDWARRANTYLASTSANDSOME
STATES DO
NOT
ALLOW
THE
EXCLUSIONS
OR
LIMITATIONS
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS
MAY
NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY HAVE
OTHER
RIGHTS WHICH
MAY VARY FROM STATE
TO
STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE
ARE
NO
REPRESENTATIONS, WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED, STATUTORY
OR
OTHERWISE,
APPLICABLE
TO
THIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A.
or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
~
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your
Authorized
Pioneer
Dealer-
Your
Pioneer
Dealer
may
repair
or
replace
your
unit,
or
refer you to an
Authorized
Pioneer
Service
Company
.
Your
sales receipt should
list the
contact
information
(phone
number
, fax, email, etc.) for
your
Dealer
.
Your
Authorized
Pioneer
Service
Company-
Can
perform
repairs
for
most
Car
Electronics
products
and can
advise
other
options
as
applicable.
Please
access
the
Pioneer
website
at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the
nearest
Pioneer
servicer
.
Pioneer
Customer
Support-
Can
advise
the
optimal
service
option
for
your
model
and
geographic
location.
Please
reference the information listed
below
and phone,
email
or
access
the
Pioneer
website
to
contact
Pioneer
.
CANAPA-
POC
has
a
number
of
Authorized
Service
Companies
should your product require service.
Contact
Pioneer
of
Canada
as listed
below
to obtain a local service location.
Shipping
Your
UnitforService-
Please package it
carefully
and send it, transportation prepaid
by
a traceable, insured method, to an Authorized
Service
Company
or
Pioneer.
Use adequate padding material to prevent
damage
in transit.
Include
your name, address
and telephone
number
where you can be reached during business hours.
On all complaints
and concerns
in
the U.S.A.
call Customer Support at
1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For
additional
information on this warranty,
please call or write:
Authorized Service Company,
please call or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS
(USA)
INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER
STREET,
UNIT
2
LONG
BEACH,
CALIFORNIA 90801
MARKHAM,
ON
L3R 2Z5
1-800-421-1404 [phone] 1-877-283-5901
http://www. pioneerelectronics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN
THE
U.
S.A.
-
Following
our
response to
any
initial request to
Customer
Support,
should a dispute arise between you and
Pioneer
, Pioneer
makes
available its
Complaint
Resolution Program to resolve the dispute.
The
Complaint
Resolution Program is available to you
without
charge.
You
are required to use the
Complaint
Resolution Program
before you exercise
any
rights under,
or
seek
any
remedies, created by Title
I
ofthe
Magnuson-Moss
Warranty-Federal Trade Commission
Improvement
Act, 15
U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program
call 1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the
name
of
the authorized Distributor/Dealer from
whom
the Pioneer product
was
purchased. After the complaint
has been explained to the representative, a resolution
number
will
be issued. Within
40
days
of
receiving your complaint, Pioneer
will
investigate the dispute and
will
either:
(1) respond to your complaint in writing informing you
whataction
Pioneer
will take, and in
what
time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you
why
it
will
not take
any
action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905)
946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE
PLACE
AND
DATE
OF
PURCHASE
FOR
FUTURE
REFERENCE
Mod~No
.
~~~~~~~~~~~~~~~~~~~SeriaiNo
.
~~~~~~~~~~~~~~~~~PurchaseDate~~~~~~~~~~
Purchased
From~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~--
KEEP
THIS
INFORMATION
AND
YOUR
SALES
RECEIPT IN
A
SAFE
PLACE
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QRY3001-B/S
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UCC0212
Pirnted
in
China