Owner's Manual
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
IN
CANADA
For additional information
on
this warranty, please call or write:
CUSTOMERSATISFACTIONGROUP
PIONEER ELECTRONICS
OF
CANADA,
INC.
300 ALLSTATE PARKWAY
MARKHAM, ON L3R
OP2
(905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.ca
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada,
Inc.
(POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated
a=rding
to the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option
of
PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSA or
POCo
THISLIMITED
WARRANTY
APPLIESTOTHE
ORIGINALORANYSUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASEDFROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPTOROTHER
VALID
PROOF
OF
PURCHASESHOWING
THE
DATE
OF
ORIGINAL
PURCHASEOR,
IF
RENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSA OR POC,
AS
APPROPRIATE,
WILL
PAY TO RETURN THE REPAIREDOR
REPLACEMENT
PRODUCTTO
YOU WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use (a) during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWAS PURCHASED FROMANUNAUTHORIZEDDISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESSOR IMPLIED, INCLUDINGTHEIMPUEDWARRANTY
OFMERCHANTABILITY ANDTHE IMPUEDWARRANTY OFFITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCTISSOLD STRICTLY
"AS
IS"AND "WITH
ALLFAUL
TS".
PIONEERSHALLNOTBE LIABLE FOR ANY CONSEQUENTIALANDIOR INCIDENTAL DAMAGES.
PIONEER DOES NOTWARRANTANYPRODUCTLISTED ABOVE WHEN ITIS USED IN A TRADEOR BUSINESS OR IN ANYINDUSTRIALOR COMMERCIAL APPLICATION.
THISWARRANTY DOES NOTAPPLYIFTHEPRODUCTHAS BEEN SUBJECTEDTO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS,ANY
DAMAGETOTHE PRODUCTRESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZEDIN
WRmNG
BYPIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWlSEPROVIDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVlCECOMPANY
OR
OTHERDESIGNATEDLOCATION.
THIS
WARRANTY
DOES
NOTCOVERDEFECTSORDAMAGECAUSED
BY
THE
USEOFUNAUTHORIZEDPARTSORLABOROR
FROM
IMPROPERMAINTENANCE.
ALTERED,
DEFACED,OR
REMOVED
SERIALNUMBERS
VOID
THIS
ENTIRE
WARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. - PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE,TO A PERIODNOTTOEXCEEDTHE WARRANTYPERIOD. NOWARRANTIES
SHALL
APPL
Y AFTER THE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW
LIMITATIONSON HOW LONGANIMPLIEDWARRANTYLASTSANDSOME STATESDO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALOR CONSEQUENTIALDAMAGES,SOTHE ABOVE LIMITATIONS OR EXCLUSIONS
MAY
NOT
APPLY
TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA
- EXCEPTAS EXPRESSLY PROVIDEDHEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO
OBTAIN
SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for
your
Dealer.
Your
Authorized Pioneer Service
Company
- Can perform repairs for
most
Car
Electronics products and can advise
other
options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service - Can advise
the
optimal service option for
your
model and geographic location. Please reference
the
information listed
below
and phone,
email or access the Pioneer website to contact Pioneer.
CANADA - POC has a numberof Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
For hook-up and operation
of
your unit or to locate
an
Authorized Service Company, please call or write:
PIONEERELECTRONICSSERVICE,
INC.
P.O. BOX 1760
LONG BEACH, CALIFORNIA 90801
1-800-421-1404
http://www.pioneerelectronics.com
DISPUTE
RESOLUTION
IN THE U.S.A. - Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under,
or
seek
any
remedies, created
by
Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et
seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the
name
of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it will not take
any
action.
IN
CANADA
- Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORDTHE PLACE AND DATE
OF
PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< CRY1246-B >
Printed in Japan