Owner's Manual
Table Of Contents
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc.
(paC),
warrant that products distributed by PUSA
in
the U.S.A., and by pac in Canada that fail to
function properly under normal use due
to
a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option
of
PUSA or
pac,
without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of
PUSA or
pac.
THIS LIMITED
WARRANTY
APPLIES
TOTHE
ORIGINAL
OR ANY SUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURING
THE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A
SALES
RECEIPT OR OTHER
VALID
PROOF
OF
PURCHASE SHOWING THE DATE
OF
ORIGINAL PURCHASE OR,
IF
RENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THE PRODUCTMUST
BE
DELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE
FOR
REMOVAL
AND
INSTALLATION
OF THE
PRODUCT. PUSA OR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURN THE REPAIRED OR
REPLACEMENT
PRODUCT
TO
YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHIS PRODUCTWAS PURCHASEDFROM AN UNAUTHORIZEDDISTRIBUTOR,THERE ARE NOWARRANTIES, EXPRESS OR IMPLIED, INCLUDINGTHE IMPLIEDWARRANTY
OFMERCHANTABIUTYAND THEIMPLIEDWARRANTY OF FITNESS FOR A PARTICULAR PURPOSEANDTHIS PRODUCTISSOLD STRICTLY
"AS
IS"AND''WITH
ALL
FAULTS".
PIONEER
SHAUNOTBE
LIABLEFOR ANYCONSEQUENnALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANY PRODUCTLISTED ABOVE WHEN ITIS USED
IN
ATRADE OR BUSINESSOR IN ANYINDUSTRIALOR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOT APPLY IFTHEPRODUCT HAS BEEN SUBJECTEDTO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGESAPPLIED FOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROMALTERATIONS, MODIFICATIONSNOTAUTHORIZED
INWRmNG
BY
PIONEER,ACCIDENT, MISUSE
OR
ABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERATlVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIAEDINTHEOWNER'S
MANUAL
THISWARRANTYDOES NOTCOVERTHECOSTOFPARTSORLABORWHICH WOULDBE OTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVlCECOMPANYOROTHERDESlGNATEDLOCA1l0N.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHE USEOFUNAUTHORIZEDPARTS OR LABOR OR FROM IMPROPER MAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHIS ENnREWARRANTY
NO
OTHER WARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESSFOR A PARTICULARPURPOSE, TO A PERIOD
NOTTO
EXCEEDTHEWARRANTY PERIOD.
NO
WARRANTIESSHALLAPPL
Y AFTERTHE
WARRANTYPERIOD. SOME STATESDO NOT
ALLOW
LIMITATIONSON HOWLONG AN IMPLIEDWARRANTYLASTSANDSOMESTATESDO NOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALOR CONSEQUENTIALDAMAGES,
SO
THE ABOVE LIMITATIONSOR EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THIS WARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY
HAVE
OTHER RIGHTS WHICH
MAY
VARY FROM
STATE
TO
STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLYPROVIDED HEREIN,THERE
ARE
NO
REPRESENTATIONS, WARRANTIES,OBLIGATIONSOR CONDITIONS,IMPLlED,STATUTORY
OR OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO
OBTAIN SERVICE
In the U.S.A.
or
Canada
to
receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer
may
repair
or
replace
your
unit,
or
refer you to an Authorized
Pioneer
Service Company. Your sales receipt should
list the
contact
information
(phone
number, fax, email, etc.)
for
your
Dealer.
Your Authorized
Pioneer
Service
Company
- Can perform repairs
for
most
Car Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website
at
www.pioneerelectronics.com
and click
on
Service
and
Support
and select
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer Electronics Service - Can advise the optimal service option
for
your
model and
geographic
location. Please reference the information listed below and phone,
email
or
access the Pioneer website to
contact
Pioneer.
CANADA
- pac has a number
of
Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent
damage
in transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For hook-up and
<?peration
of your unit or
to
locate
an
For additional information
on
this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA
90801
MARKHAM
ON
L3R
OP2
1-800-421-1404 (905)
479-4411'
1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN
THE
U.S.A. - Following
our
response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available
to
you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under,
or
seek
any remedies, created
by
Title I of the Magnuson-Moss Warranty-Federal Trade Commission
Improvement
Act,
15
U.S.C.
2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404
and
explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the
name
of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within
40
days
of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to
your
complaint in writing
informing you why it will not take
any
action.
IN
CANADA
- Call the
Customer
Satisfaction
Manager
at
(905) 946-7446 to discuss
your
complaint and to obtain a
prompt
resolution.
RECORDTHE PLACE AND DATE
OF
PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
< CRY1246-B/U >
Printed in China