Owner's Manual

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Product Status Display Troubleshooting
Check the following information before sending the product in for service.
Symptom Cause Action
Power does not turn on.
No charge is stored in the product.
Connect the USB cable and check that
the power lamp of the product lights or
flashes.
The connection of the supplied USB
charger is poor.
Reinsert the USB charger into the cigarette
lighter socket.
Sliding arms do not
open even when
touching and holding
the unlock sensor.
The charge of the product ran out while the
USB cable is not connected.
Connect the USB cable to charge the
product.
The unlock sensor does not respond. Try touching the sensor for a longer period.
Wireless charging is
not performed even
though a smartphone is
inserted.
The smartphone is not positioned correctly.
Adjust the position of the smartphone so
that the charging lamp lights green.
The smartphone cover is thick.
Remove the smartphone cover and place
the smartphone on this product.
A metal smartphone cover is attached.
The smartphone is a device that is not
compliant with the Qi wireless charging
standard.
Use a device that is compliant with the Qi
wireless charging standard.
Removing a Smartphone
1
Touch and hold the unlock
sensor.
The sliding arms widen automatically.
2
Removing a Smartphone
When the power turns off, the sliding arms
close automatically.
Power Lamp Display
The product status is indicated by the lighting/flashing state.
Status Display
Storing Flashing blue
Storing complete Solid blue
Power off Off
Charging Lamp Display
The wireless charging status of the smartphone is indicated by the lighting/flashing state.
The charging lamp may not turn off after charging completes depending on the smartphone you are using.
Status Display
Waiting to charge Solid red
Charging Solid blue
Charging complete Off
High temperature or overvoltage Flashing red
Abnormality detected or
incompatible smartphone inserted
Flashing red
and blue
alternately
Inserting and Removing a Smartphone
Inserting a Smartphone
1
Touch and hold the unlock
sensor.
Unlock
sensor
The sliding arms widen automatically.
If the product does not operate, start the
vehicle’s engine and then perform the
operation.
2
Insert your smartphone.
Always insert your smartphone by sliding it
from the top of the cradle as shown in the
figure.
Lock sensor
The lock sensor senses the smartphone and
the sliding arms close automatically.
Note
⨋ Take precaution that your hand does not get
caught between the phone and the sliding
arms when the sliding arms are closing.
Once a compatible smartphone is inserted,
wireless charging will start automatically.
The charging lamp will illuminate during
charging. For details on illumination status,
see “Product Status Display”.
Charging lamp
In the following cases, adjust the length of the
holder from the bottom of the cradle.
•
If a sliding arm is pressing the power
button or volume button of the
smartphone.
•
If the charging indicator does not light
even though a compatible smartphone is
inserted.